Employment Status:Full timeShift:Day (United States of America)Facility:4348 Electric Rd - RoanokeRequisition Number:R157970 GUEST SERVICES LEAD (Open) How You’ll Help Transform Healthcare:Will work within the Ambulatory…
Skills: Customer service, Staff scheduling, Team leadership, Process improvement, Conflict resolution
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replen…
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Salary Range: $80,000.00 To $115,000.00 Annually SENIOR COMMERCIAL ACCOUNT MANAGER With over 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the n…
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
Skills: Tax preparation, Client services, Communication, Problem-solving, Customer service
H&R Block
Tax Associate
Roanoke, Virginia, United States · On-site
Entry level
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
Skills: Tax preparation, Client services, Communication, Problem-solving, Customer service
Associate Customer Service Representative Everyday Banking
Roanoke, Virginia, United States · On-site
$18/hr–$22/hr
Entry level
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Customer service, Financial services, Communication, Problem solving, Interpersonal skills
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and f…
Employment Status:Variable / FlexShift:Day/Evening (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R161804 Patient Care Tech - Palliative Care Unit - FLEX (Open) How You’ll Help Trans…
Skills: Patient care, Clinical services, Phlebotomy, Wound care, Medical record documentation
Work From Home (Entry Level) Client Representative
Roanoke, Virginia, United States · Remote Solely
Entry level
Remote Client Representative Company: AO (American Income Division) Work Arrangement: 100% Remote (U.S. Residents Only) Join Our Record-Breaking Team100% Remote | Weekly Pay | Career Growth Are you looking for a remote c…
Summary The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammate…
Summary The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.&…
Skills: Sales generation, Customer service, Merchandising, Leadership, Team training
Overview Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our …
Skills: Customer service, Sales, Fashion advice, Product knowledge, Relationship building
Guest Room Attendant - Home2 Suites Valley View Hotel
Roanoke, Virginia, United States · On-site
$14/hr
Entry level
About Company: This is for the Towneplace Suites at 937 South Ave in Colonial Heights. Our Vision Our vision is to become the premier hotel development company with a concentration in Virginia, committed to excellence th…
Skills: Cleaning, Sanitization, Attention to detail, Time management, Communication
Automotive Sales Consultant Berglund Chevrolet | Roanoke, VA Sell More. Earn More. Build Your Career. If you're looking for a dealership where your earning potential matches your work ethic, Berglund Chevrolet is the pla…
Skills: Sales, Customer service, Communication, Negotiation, Relationship building
Automotive F&I Manager (Finance and Insurance Manager)
Roanoke, Virginia, United States · On-site
$80k–$175k/yr
Mid level
Berglund Automotive is seeking experienced Automotive F&I Managers to join our group in Roanoke, VA. Successful candidates will play a crucial role in driving our finance and insurance operations, ensuring compliance, an…
Skills: Finance, Insurance, Sales, Negotiation, Customer service
Company Description Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distributio…
At Bubba’s 33, you’ll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready t…
The Guest Services Lead oversees daily operations of guest service desks and parking areas to ensure high-quality service and efficient traffic flow. They are responsible for staff scheduling, training, performance monitoring, and implementing process improvements to enhance the patient and visitor experience.
Requirements
Candidates must have a high school diploma or GED, with an associate degree in business or a related field preferred. A minimum of 3 years of related experience is required, along with strong communication, interpersonal, and computer skills.
Full job description
Employment Status:
Full time
Shift:
Day (United States of America)
Facility:
4348 Electric Rd - Roanoke
Requisition Number:
R157970 GUEST SERVICES LEAD (Open)


How You’ll Help Transform Healthcare:
Will work within the Ambulatory Sites. Tanglewood, CSMOB, Riverside 1, and 3, and Parkview other locations as needed.


Assists Manager daily operations of Guest Services desks to ensure quality service. Coordinates Guest Services scheduling for appropriate staffing levels at all desk locations, must be available to fill in on sudden notice in order to cover for staff shortages. Responsible for overseeing day to day activities/operations of the guest services desks and lobby areas. Assists with employee interviews and new hire orientation/training. Conducts facility tours for community members/OB patients. Teams with manager on customer service practice and process improvement. Practices the SERVE-U philosophy.
Enforces established hospital and department policies and procedures. Works with manager to update department policies and procedures in timely manner. Serves as staff/volunteer mentor on customer service aspects and process improvement. Builds positive relationships with volunteers who serve in department support roles. Communicates in a timely and appropriate manner.
Ensures appropriate staffing coverage for Guest Services desks and assisted parking locations. Teams with manager to interview, select, orient, and train new staff. Provides fill-in coverage when needed for guest services and parking staff. Works with Guest Services and parking assistance team in keeping staging areas clear and maintaining smooth traffic flow in and out of the hospital.
Teams with manager on conducting staff meetings.
May provide analysis to aid in budget information (i.e. monitoring/reporting on overtime, supply ordering etc.)
Identifies process improvement methods for Guest Services and Parking and works with manager for new process implementation. Creates an environment of continuous performance improvement where productivity and results are monitored and actions for improvement are identified.
Assists in leading customer service effort by incorporating enhanced approaches when dealing with patients, visitors, customers and role modeling Carilion Clinic Values.
Performs Kronos time-keeping entries each pay period.
Provides input during the new hire interview process and weighs in on staff performance evaluations. Serves as staff/volunteer mentor on customer service aspects and process improvement. Builds positive relationships with volunteers who serve in department support roles. Communicates in a timely and appropriate manner.



What We Require:
Education: High school diploma or GED required; Associates Degree in business or related field preferred.
Experience: Minimum 3 years of related experience required; demonstrated customer service skills and knowledge desired.
Other Minimum Qualifications: Strong verbal, written, and presentation skills. Effective interpersonal, communication and teamwork skills required. Must be able to handle numerous projects and deadlines simultaneously. Computer skills sufficient to meet key objectives of the position.



Compensation Range:
$16.18 - $22.65
Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.
For more information, contact the HR Service Center at 1-800-599-2537.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.
When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Personify Health
Carilion Clinic is a non-profit health care organization serving nearly one million people in Virginia through hospitals, outpatient specialty centers and advanced primary care practices. Led by multi-specialty physician teams with a shared philosophy that puts the patient first, Carilion is committed to improving outcomes for every patient while advancing the quality of care through medical education and research. For more information, visit CarilionClinic.org.
Any text, graphics or images are for informational purposes only and not intended to be relied upon solely for medical advice nor as promotional endorsements of any third parties.
Offices: P.O. Box 13367, Roanoke, Virginia 24033, US · 1906 Belleview Ave SE, Roanoke, VA 240414, US
patient-centered caremedical educationresearchwellnesscancer caredermatologyendocrinologygastroenterologypediatricscardiac and vascular care
How many Customer Service & Support jobs are open in Roanoke, VA right now?
There are currently 780 open customer service & support positions in Roanoke, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Roanoke, VA?
Companies currently hiring include Carilion Clinic, Lowe's Companies, Inc., Kroger, Dollar Tree Stores, Advance Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Roanoke, VA?
Yes — 25 of the 780 open customer service & support positions offer remote or hybrid work (13 remote, 12 hybrid).
How do I apply for Customer Service & Support jobs in Roanoke, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.