Roanoke, Virginia, United States · On-site
$15/hr–$17/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Parts Sourcing, Diagnostic Equipment Operation, POS Systems, Inventory Management
Roanoke, Virginia, United States · On-site
Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowl…
Skills: Automotive Systems Knowledge, Parts Sourcing, Diagnostic Equipment Operation, POS Systems, Customer Service
Roanoke, Virginia, United States · On-site
$13/hr–$14/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Roanoke, Virginia, United States · On-site
$13/hr–$14/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Roanoke, Virginia, United States · On-site
$15/hr–$17/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Retail Sales, Diagnostic Equipment Operation, Inventory Management, POS Systems
Roanoke, Virginia, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Roanoke, Virginia, United States · On-site
Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily colle…
Skills: Safe Driving, Customer Service, Inventory Management, Upselling, Cross-selling
Roanoke, Virginia, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Roanoke, Virginia, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, POS Systems, Customer Service
Roanoke, Virginia, United States · On-site
$13/hr–$14/hr
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Roanoke, Virginia, United States · On-site
Automotive Sr. Technician - Starting at $18.00/hr. plus incentives! Full Time and Part Time What You'll Do: As a Sr. Technician, you are going to help drive the continued success of VIOC by providing reliable and impecca…
Skills: Preventive Maintenance, Oil Changing, Fluid Refilling, Filter Replacement, Light And Wiper Replacement
Roanoke, Virginia, United States · On-site
$15/hr–$17/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Retail Sales, Diagnostic Equipment Operation, Inventory Management, Customer Service
Roanoke, Virginia, United States · On-site
$17/hr–$18/hr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Patient Admitting, Customer Service, Insurance Verification, Medical Necessity Screening, Medical Record Number Assignment
Roanoke, Virginia, United States · On-site
$13/hr–$14/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Roanoke, Virginia, United States · On-site
$14/hr–$15/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Operations, Customer Service, Team Development, Merchandise Management, Inventory Control
Roanoke, Virginia, United States · On-site
$13/hr–$14/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Roanoke, Virginia, United States · On-site
$15/hr–$17/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Parts Sourcing, Diagnostic Equipment Operation, POS Systems, Customer Service
Roanoke, Virginia, United States · On-site
$13/hr–$14/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Roanoke, Virginia, United States · On-site
$15/hr–$17/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Parts Sourcing, Diagnostic Equipment Operation, POS Systems, Inventory Management
Roanoke, Virginia, United States · On-site
$18/hr–$20/hr
External Job Description Retail Supervisor – Inventory (Part-Time) NEW Higher Staring Pay! Starting Wage: $18.00 - $20.00 Flexible Scheduling | Paid Training If you know how to show up, stay disciplined, coach and train …
Skills: Coaching, Training, Inventory Management, Operational Excellence, Attention To Detail
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Provide professional-level sales and technical support for DIY automotive customers, including parts identification and troubleshooting. Manage store operations such as inventory maintenance, key holder duties, and basic vehicle services like battery and wiper installation.
Requires 3-5 years of automotive parts experience and a valid driver's license. Candidates should possess strong knowledge of automotive systems and be capable of passing a Parts Knowledge Assessment.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
https://jobs.advanceautoparts.com/us/en/benefits
California Residents click below for Privacy Notice:
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of April 25, 2026, Advance operated 4,308 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 797 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
Offices: 2635 E. Millbrook Road, Raleigh, NC 27604, US · 5008 Airport Rd, Roanoke, VA 24012, US · SEZ Zone, Survey No.89 Kokapet, Gandipet, Rangareddy, Telangana, India, IN · 13F, No. 90 Sec1, Jianguo N. Rd, Jhongshan District, Taipei, Taiwan, TW
There are currently 623 open customer service & support positions in Roanoke, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Carilion Clinic, Lowe's Companies, Inc., Advance Auto Parts, Kroger, among others. Browse the listings above to see every active employer.
Yes — 19 of the 623 open customer service & support positions offer remote or hybrid work (6 remote, 13 hybrid).
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