PRIMARY FUNCTION: Represent GPLS as a Leader in Providing Products and Services. Establish the Lift Systems Division as an aggressive distributor for Material Handling equipment products and services that enhance safety …
Skills: Sales, Customer Relationship Management, Material Handling, Time Management, Communication
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the depar…
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Retail Sales, Diagnostic Equipment Operation, Inventory Management, Customer Service
Final Mile Delivery, Assembly, Repair Contractor Teams -Roanoke VA
Roanoke, Virginia, United States · On-site
$40k–$100k/yr
Entry level
Overview Overview Join Our Growing Network of Delivery & Assembly Contractors Earn $40,000–$100,000+ annually (based on location and work accepted) with weekly settlements. AIT Worldwide Logistics is expanding our Final …
Skills: Delivery, Assembly, Repair, Customer Service, Communication
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Retail Sales, Diagnostic Equipment Operation, Inventory Management, POS Systems
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As Branch Manager in the Power/…
Skills: Business management, Profit and loss management, Budget preparation, Sales, Customer service
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Parts Sourcing, Diagnostic Equipment Operation, POS Systems, Customer Service
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Parts Sourcing, Diagnostic Equipment Operation, POS Systems, Inventory Management
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive System Knowledge, Parts Sourcing, Customer Service, Diagnostic Equipment Operation, POS Systems
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Parts Sourcing, Diagnostic Equipment Operation, POS Systems, Inventory Management
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Position Description: Pay Rate: $18.00/hour $20/HR Primary focus is the delivery of product to customers ensuring customer satisfaction through on-time delivery and professional interaction. The Delivery Driver (non-CDL)…
Job Description A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of sup…
Skills: Store Management, Sales Management, Automotive Systems Knowledge, P&L Analysis, Team Leadership
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Requisition ID: 264414 Locations: Roanoke Pay Range: $19.00 - $22.32 , depending on experience Schedule: Monday-Friday/ Weekends Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at Americ…
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree, high school
Posted 24d ago
~40 hrs/week
Responsibilities
The Product Support Representative is responsible for driving sales of material handling equipment and services while maintaining strong relationships with existing and new customers. They act as a liaison between customers and internal departments to ensure service satisfaction, manage account documentation, and perform territory-based sales activities.
Requirements
Candidates must possess a four-year business or marketing degree, or a high school diploma with equivalent technical or sales experience. Strong communication skills, basic PC proficiency, and a valid driver's license are required to manage territory activities and travel.
Full job description
PRIMARY FUNCTION:
Represent GPLS as a Leader in Providing Products and Services. Establish the Lift Systems Division as an aggressive distributor for Material Handling equipment products and services that enhance safety and productivity in our customers' workplace. Maintain adequate contact with existing customers while aggressively seeking new customers.
ESSENTIAL DUTIES:
Maintain a professional and proper personal appearance at all times adhering to company policy.
Address Customer complaints in accordance with Company Policy and advise management promptly of any situations beyond your scope and authority.
Be the liaison between the customer and the source of the concern
Insure the discrepancy is properly communicated to the appropriate manager.
Follow-up promptly to insure customer satisfaction is obtained
Maintain the Business (CRM) Customer Management Relationship System in accordance with Company Policy
Complete call reporting, calendar of appointments, and synchronize with the DBS system in a timely manner.
Responsible for the sale of all product support offerings within an assigned geographical territory and/or assigned accounts.
Maintain adequate contact with existing customers while aggressively seeking new customers.
Establish a Call Par Value for every assigned account and document in the Company CRM.
Accounts are assigned based on two (A, B, C, D) qualifying criteria's. One based on current sales volume and One based on potential sale per Machine Population factors.
Fully utilize all promotional materials and programs to increase sales assisting management with determining specific customer needs and preparing materials in a professional arrangement to match the customer's needs.
Maintain commission reporting with all required data being updated consistently and accurately on a monthly basis.
Assist the Credit / Finance Department with setting up new accounts and the collections of past due accounts.
Prepare and submit accurate service and parts quotes to management for pricing approval in accordance with Company processes and present to customers for acceptance.
Maintain a thorough knowledge of territory activities including sales awareness, truck population, sales history, and competitive activities.
Generate or assist in the sale of Full and Planned Maintenance Agreements. Complete all required documentation for enrollment, application surveys, and agreement or contracts in accordance with current Company policy and procedures.
Identify and communicate sales leads to/for other Divisions and Departments utilizing the Lead Management system.
Regularly and on time submit an accurate record of business expenses for reimbursement. Targeted for the 25th of each month.
Stay up-to-date with emerging technologies related to our product mix and with current methods and philosophies of material handling.
Attend all scheduled sales training or meetings and participate in trade show or special customer events.
Perform quarterly inventories of parts consignments as assigned by territory.
If Company vehicle is provided: Through proper scheduling, Deliver Parts and Hand Pallet Jacks as requested by Parts, Service, and Sales Departments. Maintain the vehicle in a clean an orderly fashion at all times.
Assist the Sales Department with the new equipment delivery process and enrollment of rental equipment into the system by procuring necessary data.
Assist in the delivery and presentation of quotes prepared by the Parts and Service Operations Departments to existing customers with PM agreements and/or house accounts.
Adequate visitation of existing PM Customers and house account customers assigned to satisfy PAR guidelines promoting good customer relations
Investigate Equipment Accidents and complete Manufacture Accident Reports.
Participate in the delivery of New Machines sold, and perform all delivery functions of equipment shipped into territory by National Accounts.
MINIMUM REQUIREMENTS:
Education
Four (4) year business/marketing or similar degree from an accredited college; or a high school graduate with off-setting years of technical or sales related background.
Desired Work Experience
(Described above)
Physical
Must be able to clearly communicate in person, by phone and in writing with customers.
Must have energy and stamina to work extended daily hours usually averaging 9-10.
Can travel for extended periods daily with occasional overnight stays.
Other
Must be able to present business information on a one-on-one or group basis.
Must have a valid appropriate state driver's license with acceptable driving record.
Have strong time management skills
Must have basic PC skills in Word, Excel, and PowerPoint.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Gregory Poole Equipment Company was founded by James Gregory Poole, Sr., and his uncle, William Lewis Gregory on April 1, 1951. With headquarters in Raleigh, North Carolina, Gregory Poole became the Cat construction equipment dealer for eastern North Carolina. Poole and his family obtained W.L. Gregory's shares in Gregory Poole Equipment Company and became the sole owners in 1961. Since that time the company has expanded its operations to 25 locations providing sales, rental, parts and service for construction, forestry, ag, lift systems, marine power, power generation equipment, trucks, buses and RVs in eastern North Carolina, as well as lift systems in eastern South Carolina and Virginia.
For more information, call: 1-866-396-8659
Offices: 4807 Beryl Rd., Raleigh, NC 27606, US · 151 Backhoe Rd., Leland, NC 28451, US · 53 Springs Rd., Washington, NC 27889, US · 5633 US Highway 301 S, Hope Mills, NC 28348, US · 3201 Integrity Dr., Garner, NC 27529, US
How many Customer Service & Support jobs are open in Roanoke, VA right now?
There are currently 780 open customer service & support positions in Roanoke, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Roanoke, VA?
Companies currently hiring include Carilion Clinic, Lowe's Companies, Inc., Kroger, Dollar Tree Stores, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Roanoke, VA?
Yes — 25 of the 780 open customer service & support positions offer remote or hybrid work (13 remote, 12 hybrid).
How do I apply for Customer Service & Support jobs in Roanoke, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.