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$33/hr–$37/hr
Full-time
high school, professional certificate
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 403(b) Retirement Investment
Posted 6h ago
~40 hrs/week
Responsibilities
The Property Operations Specialist ensures properties run efficiently by managing vacancy and delinquency rates while collaborating with Community Managers. They also handle application processing, rent adjustments, and provide operational support to maintain property health and compliance.
Requirements
Candidates must have a High School Diploma or GED and at least two years of experience in multi-family residential or affordable housing management. Professional certifications such as Tax Credit Specialist or Certified Occupancy Specialist are required.
Full job description
About MidPen
At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.
We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.
MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025.
Property Name: Arroyo Green
Property Operations Specialist
The Operations Specialist supports the Associate Director of Property Operations at MidPen Housing by ensuring properties run efficiently and remain financially healthy. This role partners with Community Managers to maintain low vacancy and delinquency rates, while solving daily challenges, improving processes, and enhancing the resident experience through collaboration and hands-on problem-solving.
Responsibilities:
Maintain low vacancy and delinquency rates by managing application, intake, and rent processes across assigned properties.
Coordinate with Community Managers and external partners to ensure timely referrals and a healthy applicant pool.
Support application processing by reviewing files for compliance, guiding residents through eligibility, and expediting move-ins.
Manage subsidy and rent adjustments by posting payments, verifying balances, and correcting errors with Housing Authorities.
Enforce delinquency policies including notifications, legal submissions, and ledger clean-up for write-offs and repayment agreements.
Monitor property performance through occupancy and delinquency reports, and recommend process improvements.
Provide operational support during onboarding, high-demand periods, and staff absences, both on-site and remotely.
Collaborate regularly with Community Managers and leadership to align on goals, streamline processes, and share best practices.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.
Knowledge, Skills, and Abilities
Committed to the mission and values of MidPen Services and MidPen Housing
Strong analytical and problem-solving skills; able to evaluate complex information and implement practical solutions
Highly organized with effective time management in fast-paced environments
Proficient in interpreting technical documents and writing professional business correspondence
Able to follow direction and deliver measurable results
Knowledgeable and certified in Fair Housing laws
Experienced with property management software (RealPage preferred)
Skilled in Microsoft Word, Excel, and Outlook
Education and Experience
High School Diploma or GED and two (2) or more years of Property Management experience and/or training, or an equivalent combination of education and relevant experience
Two (2) or more years of multi-family residential management experience or minimum two (2) or more years of Affordable Housing experience
Tax Credit Specialist or Certified Occupancy Specialist certified
Pay Range
$33.46 - $37.64 Annual Salary - Pay based on applicable experience and qualifications
MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
MidPen Housing is a leading nonprofit that creates and manages affordable homes across Northern California. Since 1970, we’ve built 140 communities with 10,000+ homes, with MidPen Resident Services Corporation providing onsite programs to support residents' success.
Our impact spans 12 counties, delivering safe, stable housing and vital services to communities across Northern California.
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By participating on MidPen Housing's LinkedIn page, you are agreeing to LinkedIn's Professional Community Policies: https://www.linkedin.com/legal/professional-community-policies
If you are seeking housing, please visit https://www.midpen-housing.org/find-housing/ to search for housing opportunities and to find information about waitlist availability.
If you are a current resident and need assistance, please contact the manager of your community directly or use the resident feedback form.
Offices: 303 Vintage Park Drive, Suite 250, Foster City, CA 94404, US · 2335 Broadway, Suite 300, Oakland, California 94612, US · 34888 11th St, Union City, California 94587, US · 275 Main St, Watsonville, California 95076, US
Real Estate DevelopmentResident Programs and ServicesProfessional Property Managementand Affordable Housing AdvocacyLifestyleBuilding MaterialCommunitiesNon ProfitReal Estate
How many Customer Service & Support jobs are open in Redwood City, CA right now?
There are currently 243 open customer service & support positions in Redwood City, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Redwood City, CA?
Companies currently hiring include Costco Wholesale, Retell, Starbucks, IV Nutrition, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Redwood City, CA?
Yes — 19 of the 243 open customer service & support positions offer remote or hybrid work (6 remote, 13 hybrid).
How do I apply for Customer Service & Support jobs in Redwood City, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.