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Raleigh, North Carolina, United States • On-site
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Lead the sale and management of social and corporate catering events, including guest room bookings and banquet food and beverage. Coordinate with hotel departments to ensure flawless event execution and generate new business through networking and solicitation.
Requires a minimum of 2 years of experience in catering sales, hotel convention services, or banquet management. Candidates must possess strong negotiation skills and the ability to work a flexible schedule, including weekends.
Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (and peak-season Tuesday–Saturday), is required.
As a Concord Leader you will be responsible to:
· Inspire greatness in your team.
· Encourage and support team members to reach their full potential.
· Create a work environment that is a Great Place to Work for all.
· Lead with integrity, transparency, respect, and professionalism.
· Care for your team and their families.
Key Responsibilities:
• Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
• Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
• Generate new business through solicitation, networking, and follow-up with past clients
• Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
• Lead pre-event, on-site, and post-event communications to ensure service excellence
• Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
• Conduct site tours for prospective clients and facilitate client meetings as needed
• Train, delegate, and guide staff to ensure smooth operation of events and service standards
Qualifications:
• Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
• Strong communication, negotiation, and organizational skills
• Ability to work a flexible schedule and thrive in a fast-paced environment
• Guest-focused with attention to detail and a commitment to delivering outstanding service
At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN! —our associates proudly cheer:
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
An award-winning hotel management, ownership and development company; and a certified Great Place to Work®.
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 7,000 hardworking and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation, and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability, and a partnership well worth investing in.
Offices: 11410 Common Oaks Drive, Raleigh, NC 27614, US
There are currently 1,949 open customer service & support positions in Raleigh, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Concord Hospitality Enterprises, Circle K, Starbucks, WCPSS Lifelong Learning with Community Schools, among others. Browse the listings above to see every active employer.
Yes — 194 of the 1949 open customer service & support positions offer remote or hybrid work (86 remote, 108 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
