Pune, Maharashtra, India · On-site
As a CCE, you will be the front-line representative for our company, interacting with customers and providing them with the necessary assistance and support. Your role will involve handling inbound calls, emails, and oth…
Skills: Customer Service, Inbound Call Handling, Communication Skills, Problem Solving, Critical Thinking
Pune, Maharashtra, India · On-site
As a CCE, you will be the front-line representative for our company, interacting with customers and providing them with the necessary assistance and support. Your role will involve handling inbound calls, emails, and oth…
Skills: Customer Service, Inbound Call Handling, Problem Solving, Critical Thinking, CRM Systems
Pune, Maharashtra, India · On-site
As a CCE, you will be the front-line representative for our company, interacting with customers and providing them with the necessary assistance and support. Your role will involve handling inbound calls, emails, and oth…
Skills: Customer Service, Inbound Call Handling, Communication Skills, Problem Solving, Critical Thinking
Pune, Maharashtra, India · On-site
About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital pa…
Skills: Production Support, Troubleshooting, Automation, Python, Perl
Pune, Maharashtra, India · On-site
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of th…
Skills: Production Support, Root Cause Analysis, Mainframe, Java, COBOL
Pune, Maharashtra, India · On-site
Essential Functions Provides high quality customer service in resolving queries of client customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner. Provides…
Skills: Customer Service, Inbound Phone Support, Computer Navigation, Keyboarding Skills, Verbal English Communication
Pune, Maharashtra, India · On-site
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore…
Skills: Operational Leadership, Contact Center Management, Data Analysis, Workforce Management, Process Improvement
Pune, Maharashtra, India · On-site
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore…
Skills: Operational Leadership, Contact Center Management, Data-Driven Decision Making, Workforce Management, Performance Management
Pune, Maharashtra, India · On-site
We are seeking a driven and customer-focused Personal Banker - Outbound to lead business development efforts at the branch level. The role involves acquiring new customers and driving sales of retail liabilities and thir…
Skills: Business Development, Relationship Management, Retail Liabilities Sales, Customer Service, Sales
Pune, Maharashtra, India · On-site
IT HelpDesk Technician (Full-Time, On-Site) \n What You'll Do Serve as a representative of the IT Department by providing exceptional customer service and ensuring the timely resolution of support requests. Provide Level…
Skills: Customer Service, Active Directory, Microsoft Intune, Microsoft Entra ID, Microsoft 365
Pune, Maharashtra, India · On-site
Monitor Service Level (SL): Continuously track the percentage of calls answered within the target time (e.g., 80% of calls answered in 20 seconds). This is their most critical metric. • Track Key Metrics: Watch real-time…
Skills: Service Level Monitoring, Real-Time Analysis, Schedule Adherence, Shrinkage Management, KPI Tracking
Pune, Maharashtra, India · On-site
Job Description: Inbound Voice – Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers…
Skills: Customer Service, Sales, Upselling, English Communication, CRM Systems
Pune, Maharashtra, India · Hybrid
Drive overall performance and manage FNOL team and process deliverables. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines
Skills: Product Development, Digital Product Ownership, FNOL Management, Transaction Monitoring, Service Level Agreement Management
Pune, Maharashtra, India · Hybrid
Supervises team members to enhance customer experiences for internal and external clients.Focuses on compliance with risk acceptability guidelines and achieving profitable business outcomes.Leads team to improve performa…
Skills: People Management, Effective Communication, Coaching and Development, Performance Monitoring, Process Improvement
Pune, Maharashtra, India · On-site
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of se…
Skills: Invigilation, Proctoring, Customer Service, English Communication, Interpersonal Skills
Pune, Maharashtra, India · On-site
To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. • Identify target areas for prospective business • Pre-screen customer segments as per the organization norms • Ensure th…
Skills: Retail Loan Disbursement, Customer Relationship Management, Cross-selling, Vendor Management, Market Analysis
Pune, Maharashtra, India · On-site
Must have knowledge of HTML, XML and CSS Competencies & Skills Good communication skills, written and verbal To be able to work well as part of the team and maintain a positive attitude Computer literate and possess good…
Skills: Html, Xml, Css, Communication Skills, Multitasking
Pune, Maharashtra, India · Hybrid
- Non-voice support team for US Property & Casualty Insurance - Handles customer and agent inquiries through chat and back-office alert processing - Does not handle phone or voice interactions - Assists with moderately c…
Skills: Customer Support, Chat Support, US Property & Casualty Insurance, Policy Interpretation, Compliance
Pune, Maharashtra, India · On-site
The Credit Processing Analyst will play a vital role in our CLM Domestic BFSI | Manpower - Back office department. They will be responsible for analyzing and processing credit applications, ensuring accurate and timely d…
Skills: Credit Analysis, Problem Solving, Communication, Interpersonal Skills, MS Office
Pune, Maharashtra, India · Remote OK
ob Description: Genesys Contact CX Support Specialist The Genesys Contact CX Support Specialist will be responsible for providing Level-2/3 support services, ensuring adherence to agreed service levels (SLA) with regard …
Skills: Genesys Cloud CX, Contact Center Operations, CTI Routing, IVR, CRM
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The CCE serves as the front-line representative handling inbound calls and emails to assist customers. The role focuses on resolving issues and providing accurate information to maintain high customer satisfaction.
Candidates should have a high school diploma and 1-2 years of experience in a customer service or call center environment. Proficiency in CRM systems and flexibility to work shifts, including weekends, are required.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
Growing Revenue | Enabling Efficiency | Enhancing Experience
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve. With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider—we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business. SHe-Box: https://shebox.wcd.gov.in/
Offices: SS Plaza, 74, 27th Main, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout, Bengaluru, Karnataka 560068, IN
There are currently 676 open customer service & support positions in Pune, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kotak Mahindra Bank, EXL, Marriott International Hotels, Inc., Titan Company Limited, Digitide, among others. Browse the listings above to see every active employer.
Yes — 142 of the 676 open customer service & support positions offer remote or hybrid work (20 remote, 122 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
