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Full-time
Study Leave, Professional Wellbeing Coaching, Wellbeing Centre Access, Employee Discounts on Bank Products and Services
Posted 65d ago
Apply by Aug 22
~40 hrs/week
Responsibilities
Act as the first point of contact for retail banking customers in Perth to help them meet financial goals. Deliver sales and lending results while ensuring strict adherence to policies and regulations.
Requirements
Candidates should be eager to learn new products and services and enjoy building connections within the local community. The role requires a proactive approach to solving customer problems and a commitment to compliance.
Full job description
As our highly valued Customer Service Specialist based in Perth your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.
You’ll make an impact by:
Helping customer meet their financial goals through our great value savings, insurance and personal lending products
Deliver sales and lending results
Supporting our purpose of helping every Australian own their own home.
Do things differently with us
To succeed in this role, you will enjoy:
Learning new things such as new products, services, and ways of working
Challenging yourself to go above and beyond with each customer conversation
Meeting new people and building connections in your local community
Helping solve problems for customers by matching products and solutions to needs
Getting results that help our customers achieve their financial and lifestyle goals!
Protecting customers through strict adherence and compliance to policies and regulations
Why Great Southern Bank?
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:
Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre.
Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!
Imagine working for a bank that truly helps people. You can.
Questions? Please contact our Talent Acquisition team at [email protected]
At Great Southern Bank, we’re building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.
We
move with purpose, are curious about what’s next, remain focused on what
matters most, and are always ready to find smarter ways to help our customers
and communities thrive. Our people bring energy and initiative to a
fast-changing environment, making thoughtful decisions that balance doing good
for our customers with driving sustainable success for our business. If you
enjoy working in a place where priorities evolve, ideas are valued, and every
action contributes to something bigger, you’ll feel right at home here at Great
Southern Bank.
Helping all Australians own their own home #GreatSouthernBank
Industry
Banking
Company size
1,001-5,000 employees
Founded
1946
Headquarters
Brisbane City, Queensland
LinkedIn followers
27,502
For over 75 years, we’ve been putting our customers first, and today we provide banking to over 400,000 Australians. We have changed our name from CUA to Great Southern Bank but we remain customer owned and firmly focused on helping all Australians own their own homes.
For more information, visit www.greatsouthernbank.com.au.
Or be social with us on:
Instagram: instagram.com/gsbankau
Facebook: facebook.com/gsbankau
TikTok: tiktok.com/@gsbankau
Offices: 300 George St, level 27, Brisbane City, Queensland 4000, AU
How many Customer Service & Support jobs are open in Perth, Australia right now?
There are currently 403 open customer service & support positions in Perth, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Perth, Australia?
Companies currently hiring include Accor, JB Hi-Fi, Crown Resorts, Hilton, The Just Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Perth, Australia?
Yes — 91 of the 403 open customer service & support positions offer remote or hybrid work (5 remote, 86 hybrid).
How do I apply for Customer Service & Support jobs in Perth, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.