Palo Alto, California, United States · On-site
$31/hr–$35/hr
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Rotating - 10 Hour (United States of A…
Skills: Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Payment Collection
Janie & Jack Children & Infant ApparelPalo Alto, California, United States · On-site
$20/hr–$21/hr
Our Sales Lead are iconic, approachable, and connected to our customers. They provide individualized experiences through authentic customer connections, offering expert styling advice. They build relationships naturally …
Skills: Sales Generation, Customer Relationship Management, Styling Advice, Team Leadership, Visual Merchandising
Palo Alto, California, United States · On-site
$25/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Palo Alto, California, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Palo Alto, California, United States · On-site
$24/hr–$31/hr
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role …
Skills: Retail Banking, Customer Service, Account Opening, Financial Transactions, Sales
Palo Alto, California, United States · On-site
$20/hr–$29/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Supervision, Customer Service, Deductive Reasoning, Analytical Skills, Computer Skills
Palo Alto, California, United States · On-site
The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a comfortable experience for guests. Additional responsibilities may include assisting in public areas, answer guest inquiries,…
Skills: Housekeeping, Cleaning, Customer Service, Time Management, Conflict Resolution
Palo Alto, California, United States · On-site
$18/hr–$24/hr
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & aut…
Skills: Customer Relationship Management, Styling, Product Knowledge, Sales, Interpersonal Communication
Palo Alto, California, United States · Hybrid
$32/hr–$41/hr
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of Americ…
Skills: Procurement Management, Contract Administration, Accounts Payable, Vendor Sourcing, Pricing Analysis
Palo Alto, California, United States · On-site
At JPMorgan Private Client, we are devoted to providing distinguished experiences that resonate with our affluent clientele, ensuring they feel valued and delighted by our unparalleled expertise. As a Relationship Manage…
Skills: Relationship Management, Business Development, Financial Planning, Prospecting, Wealth Management
Palo Alto, California, United States · On-site
Pivotal is the leader in the emerging market of electric Vertical Takeoff and Landing (eVTOL) aircraft. We design, develop, and manufacture light eVTOL aircraft and are renowned for the BlackFly aircraft the world's firs…
Skills: Technical Support, Root Cause Analysis, Incident Management, Log Analysis, Jira
Palo Alto, California, United States · On-site
Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing b…
Skills: AI Workflow Automation, Backend Development, Python, JavaScript, API Integration
Palo Alto, California, United States · Hybrid
Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing b…
Skills: Pre-sales Solution Consulting, Sales Engineering, ITSM, Enterprise Automation, Enterprise AI
Palo Alto, California, United States · On-site
$40/hr–$45/hr
Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centere…
Skills: Medical Interpretation, Medical Translation, Spanish Fluency, Consecutive Interpreting, Sight Translation
Palo Alto, California, United States · On-site
Come be a part of a community where all are welcome. A place where you can make a difference, inspire others—and be inspired. We are looking for associates with a passion for clothing, people, and sustainability. A…
Skills: Customer Service, Retail Sales, Merchandising, Visual Merchandising, Communication
Barry'sPalo Alto, California, United States · On-site
$20/hr
About the Role The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all areas of the business. Th…
Skills: Hospitality, Customer Service, Team Leadership, Operational Excellence, Client Relationship Management
Palo Alto, California, United States · On-site
$80k–$120k/yr
Description Duties and Responsibilities: Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; provid…
Skills: Customer Service, Automotive Maintenance, Sales, Scheduling, Workflow Management
Palo Alto, California, United States • On-site
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Responsible for completing patient admissions, registration functions, and identifying insurance coverage for medical services. The role involves handling customer inquiries, processing billing paperwork, and ensuring accurate point-of-service payment collection.
Requires a high school diploma or GED and one year of progressively responsible work experience. Knowledge of medical terminology and insurance types (Medicare, Medi-Cal, HMO/PPO) is required, with bilingual English/Spanish skills preferred.
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
Rotating - 10 Hour (United States of America)
This is a Stanford Health Care job.
A Brief Overview
The Patient Access Services job is responsible for completing patient admissions and registration functions. Identifies patients' insurance coverage or existing financial resources to pay for medical care and services. Handles routine customer service inquiries and concerns. Processes necessary admission/registration paperwork and obtains necessary documents for billing and compliance requirements. The PAR I position is intended as an entry-level position for individuals with limited background in patient admitting/registration, recent graduates from trade schools and training programs, and/or experience in non-healthcare with customer service background. It is expected that individuals on this level will acquire the necessary job skills, knowledge, and other qualifications through on-the-job and/or formal training to advance to the Patient Access Representative level II with a minimum of 1-year experience within Patient Access Services.
Locations
Stanford Health Care
What you will do
Assures secure handling and accurate recording of payments collected at the point-of-service delivery.
Builds a foundational understanding of the different health insurance coverage options and the related processes and procedures.
Able to handle routine/simple patient escalations and perform service recovery.
Escalates any advanced or complex registrations to a more experienced team member.
Greets patients and begins the registration process. Maintains professional communication with various PAS staff, medical center staff, physicians, guests, and patients regarding the admitting/registration services rendered at Stanford Medical Center. Communication may consist of telephone correspondence, email, or in person contact.
Meets weekly individual productivity and key performance indicators and standards while following planned priorities as set by the department leadership team.
Provides excellent customer service to all individuals with whom the employee has contact.
The specific job duties will be comprised of a combination of responsibilities for all areas of Patient Access Service operations.
Education Qualifications
High school diploma or GED equivalent.
Experience Qualifications
One (1) year of progressively responsible and directly related work experience.
Required Knowledge, Skills and Abilities
Language: Bilingual preferred (English and Spanish).
Ability to speak and write effectively at a level appropriate for the job.
Ability to work well with individuals at all levels of the organization.
Knowledge of computer systems and software used in functional area.
Knowledge of Medical Terminology such as Medicare, Medi-Cal, Workers Comp, Managed Care (HMO, PPO, POS, etc.), Children's Health Programs (CCS, GHPP, Healthy Families, etc.).
Licenses and Certifications
None
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:
Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $31.30 - $35.25 per hourThe salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
Heal Humanity Together
Stanford Health Care, with multiple facilities throughout the Bay Area, is internationally renowned for leading edge and coordinated care in cancer care, neurosciences, cardiovascular medicine, surgery, organ transplant, medicine specialties, and primary care. Throughout its history, Stanford has been at the forefront of discovery and innovation, as researchers and clinicians work together to improve health, alleviate suffering, and translate medical breakthroughs into better ways to deliver patient care. Stanford Health Care: Healing humanity through science and compassion, one patient at a time. At Stanford Health Care, your career is supported within a distinctive hospital culture. This environment compliments the pioneering, collaborative atmosphere that has earned us our worldwide reputation for excellence.
Offices: 500 Pasteur Dr, Palo Alto, California 94304, US · 300 Pasteur Drive, Stanford, California 94305, US · 450 Broadway Street, Redwood City, CA, US
There are currently 505 open customer service & support positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Macy's, Stanford Health Care, Stanford Medicine Children's Health, Saks Fifth Avenue, Bloomingdale's, among others. Browse the listings above to see every active employer.
Yes — 44 of the 505 open customer service & support positions offer remote or hybrid work (14 remote, 30 hybrid).
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