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Part-time
Posted 58d ago
~40 hrs/week
Responsibilities
The Ambassador is responsible for delivering a best-in-class store experience by styling customers and educating them on the brand's mission. Daily tasks include processing purchases, managing inventory, and maintaining store cleanliness.
Requirements
Candidates should have experience in retail, sales, or service and be comfortable working in a fast-paced environment. Physical requirements include the ability to stand for long periods and lift at least 40 pounds.
Full job description
At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high-quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.
The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer-focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and are focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.
You must be 16 years of age or older to apply for this role.
As an Ambassador, you:
Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
Take on opportunities and challenges with a sense of urgency and high energy. Show pride in your work and take ownership of your own performance
Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others
Your day to day:
Leverage product knowledge to actively sell and style our products and offer fit advice
Introduce and educate our customer about our Brand’s mission, values, and ethos
Have a customer-first mindset when working with customers
Show up to shifts on time with a can-do attitude
Be flexible through shift to work in multiple zones while effectively communicating with your team
Process purchases, returns and exchanges
Keep your store clean and tidy and maintain store presentation
Process, organize, and prepare inventory
Restock sales floor throughout the day
We’d love to hear from you if you have:
Experience in retail, sales or the service industry
A passion for helping others and enjoy being a part of a team
The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
Have exceptional communication skills and are comfortable receiving feedback
Ambition to learn and grow from others
A fan of Everlane, our product, and our values
What is expected of you:
Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
Must regularly stand and move around all areas of the store and be accessible to customers
The Fine Print:
At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $21.
Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge. Learn more at everlane.com/about.
Everlane Job Scam Alert! It has come to our attention that there are scammers who are falsely advertising interviews and positions with Everlane. Please note, we do not use Gmail accounts when reaching out about interviews, we do not ask for personal payment information at any point in our recruiting process and we do not use the Telegram app to schedule or conduct interviews (or in any other capacity).
We are so sorry if you have been subject to these scams as they do not have any affiliation with Everlane. If you have any questions about the authenticity of a job opportunity with Everlane, please reach out to [email protected]. If you are interested in applying for a job at Everlane, please apply through our careers page: https://www.everlane.com/careers
Offices: San Francisco, San Francisco, CA, US
Ecommerce and DesignE-CommerceFashionRetailManufacturing
How many Customer Service & Support jobs are open in Palo Alto, CA right now?
There are currently 505 open customer service & support positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Palo Alto, CA?
Companies currently hiring include Macy's, Stanford Health Care, Stanford Medicine Children's Health, Saks Fifth Avenue, Bloomingdale's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Palo Alto, CA?
Yes — 45 of the 505 open customer service & support positions offer remote or hybrid work (15 remote, 30 hybrid).
How do I apply for Customer Service & Support jobs in Palo Alto, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.