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$72k–$180k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Life insurance, Supplemental coverage options, Paid time off
Posted 15d ago
~40 hrs/week
Responsibilities
The Finance Manager is responsible for presenting and closing finance, lease, and protection products using a consultative, menu-based approach. They must also structure deals accurately, manage lender relationships, and ensure full compliance with all federal and state regulatory requirements.
Requirements
Candidates must have at least 2 years of automotive Finance Manager experience at a franchised dealership. A strong background in luxury or import brands and proficiency with dealership management systems like Reynolds & Reynolds or CDK are highly preferred.
Full job description
Description
Palo Alto, CA | Audi | Luxury performance brand | Finance Manager | F&I | Finance & Insurance | Menu selling | Compliance | Silicon Valley | Bay Area | Veterans encouraged to apply | $72,000 - $180,000+/yr OTE
IS THIS YOU?
You're an experienced F&I Manager with a strong PVR, clean compliance record, and a menu presentation that earns guest trust rather than losing it
You operate with integrity -- your deals are structured honestly, your lender relationships are solid, and your documentation is clean every time
You're ready to bring your F&I expertise to a high-volume luxury performance brand in one of the Bay Area's most active automotive markets
WHO WE ARE
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
Audi Palo Alto is a high-volume luxury store in the heart of Silicon Valley -- 200 to 250 units per month, a sophisticated buyer base, and a finance office that reflects the same precision and professionalism the Audi brand demands. The Finance Manager here isn't a last step in the deal -- they're an essential part of how guests experience the store.
WHAT YOU'LL DO
Present and close finance, lease, and protection products using a consultative, menu-based approach that puts the guest's needs first
Structure deals accurately and efficiently -- balancing strong PVR with lender compliance and a guest experience that reflects the Audi brand standard
Manage lender relationships across a diverse lending portfolio -- ensuring deal flow, funding speed, and lender mix are optimized
Ensure full compliance with all federal, state, and dealership regulatory requirements -- Regulation Z, TILA, FCRA, and applicable California-specific requirements
Partner with the sales team to ensure clean deal handoffs and a seamless transition from the sales floor to the finance office
Maintain deal documentation to the highest standard -- every deal fundable, every file complete
Achieve penetration and PVR targets across VSC, GAP, maintenance, and appearance products
Support the development of sales consultants' product knowledge and F&I referral habits
WHAT WE'RE LOOKING FOR
2+ years of automotive Finance Manager experience at a franchised dealership -- required
Luxury or import brand F&I experience a strong plus -- Audi, BMW, Mercedes-Benz, Lexus, or similar backgrounds a significant advantage at this volume and buyer profile
Proven PVR performance and consistent product penetration across a full menu
Deep knowledge of lender programs, finance and lease structures, and compliance requirements -- including California-specific regulations
Reynolds & Reynolds or CDK experience preferred
High integrity and zero tolerance for compliance shortcuts -- clean deals, clean files, every time
Polished, professional communicator -- Audi Palo Alto buyers are sophisticated and they expect a Finance Manager who matches that standard
Valid driver's license with a clean driving record
WHAT WE OFFER
OTE of $72,000 - $180,000+/yr
Medical, dental, and vision insurance
Life insurance and supplemental coverage options
Paid time off and paid holidays
Career growth -- strong Finance Managers at Swickard grow into F&I director and multi-store finance leadership roles
Employee vehicle purchase and service discounts
A high-volume, prestigious luxury platform with consistent deal flow and strong back-end gross potential
WHY AUDI PALO ALTO
200 to 250 units per month -- the deal volume here gives a skilled Finance Manager consistent opportunity to perform at the top of their range
Silicon Valley buyers are financially sophisticated -- they understand products and financing when they're presented honestly and clearly, which rewards an F&I manager who leads with integrity
Audi's lease programs, finance structures, and product offerings are genuinely competitive -- you'll have real tools to build strong back-end gross without relying on pressure
Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply in the finance office just as much as on the showroom floor
Leadership that supports a clean, compliant, high-performing finance operation and recognizes the F&I managers who build it
Audi Palo Alto offers a Finance Manager the volume, the brand, and the buyer profile to perform at the top of their game. Silicon Valley guests are sophisticated -- and the F&I manager who leads with honesty, structures deals cleanly, and delivers a finance experience that matches the Audi standard will find this one of the most rewarding F&I roles in the Bay Area.
If you're a proven Finance Manager with luxury F&I experience and a commitment to doing it right every time -- we'd like to meet you. #T5
We want to be the favorite of our employees, customers and manufacturing partners.
Industry
Motor Vehicle Manufacturing
Company size
1,001-5,000 employees
Founded
2014
Headquarters
Las Vegas, NV
LinkedIn followers
4,438
We are fueled by our goal to be #1 in sales and service, while continuing on our road to redefine the car buying experience and delivering personalized customer service. We believe in empowering our employees to delight our customers as we drive towards building a culture of compassion.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Swickard Auto Group today for quality vehicles, a friendly team, and professional service at every step of the way.
We're on a mission to revolutionize the automotive industry with hospitality. If you want to join us, visit https://www.swickard.com/careers/ to find opportunities near you.
Offices: 1180 Town Center Dr, #250, Las Vegas, NV 89144, US · Gladstone, Oregon 97027, US
How many Customer Service & Support jobs are open in Palo Alto, CA right now?
There are currently 505 open customer service & support positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Palo Alto, CA?
Companies currently hiring include Macy's, Stanford Health Care, Stanford Medicine Children's Health, Saks Fifth Avenue, Bloomingdale's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Palo Alto, CA?
Yes — 43 of the 505 open customer service & support positions offer remote or hybrid work (15 remote, 28 hybrid).
How do I apply for Customer Service & Support jobs in Palo Alto, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.