Osaka, Japan · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Business Leadership, Team Management, KPI Achievement, Customer Relationship Management, Omnichannel Strategy
Osaka, Japan · On-site
POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questio…
Skills: Bartending, Food Service, Customer Service, MICROS System, Payment Processing
Osaka, Japan · On-site
ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing custome…
Skills: Customer Service, Sales, Visual Merchandising, Inventory Management, POS Systems
Minato, Japan · On-site
Meet the Team The Customer Experience (CX) team is a group of extraordinary technical guides dedicated to delivering a premier customer experience. We tackle the toughest business challenges with network-centric solution…
Skills: Routing & Switching, SD-Access, SD-WAN, Python, Ansible
Osaka, Japan · On-site
Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connec…
Skills: Network Cabling, Fiber Testing, Rack and Stack, Cross-Connect Troubleshooting, Customer Service
Osaka, Japan · Hybrid
雇用機会 お客様は私たちにとって最も重要であり、多くのエンドユーザーは私たちの製品・サービスを信頼して安心した日々をおくることが出来ています。私たちのビジネスの将来のために、重大な問題を解決して価値を提供することが出来るエージェントサポートデスク（IA新契約） スタッフを求めています。あなたを必要としています。 職務要約： FI代理店向けヘルプデスク業務における実務担当者 職務詳細： ・営業担当者/金融機関代理店からの新契約および保全事…
Skills: Life Insurance Operations, Help Desk Support, Financial Institution Administration, Communication Skills, PC Skills
Osaka, Japan · On-site
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and …
Skills: Restaurant Management, Japanese Language, Staff Supervision, Menu Planning, Sanitation Standards
Minato, Japan · On-site
Meet the Team The Customer Experience (CX) team is a group of extraordinary technical guides dedicated to delivering a premier customer experience. We tackle the toughest business challenges with network-centric solution…
Skills: Software Design, Systems Architecture, Java, Python, Linux/Unix
Osaka, Japan · Hybrid
主な職務 | Job Responsibility • 部門/ Service Sales & Operations • タイトル/Job Title: Driver Trainer • リポートライン/ Reporting line: Service Sales Manager • 募集人数/ Number of openings: 1 主な職務 | Job Responsibility Scania Japan のドライバートレーナ…
Skills: Truck Driving Coaching, Facilitation, Heavy-Duty Driving License, Communication Skills, Program Development
Osaka, Japan · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Customer Service, Communication Skills, Tray Carrying, Multitasking, Food And Beverage Knowledge
Osaka, Japan · On-site
POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contract…
Skills: Office Administration, Sales Support, Customer Service, Document Preparation, Revenue Maximization
Osaka, Japan · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will provide support, from administrative,…
Skills: Administrative Support, Customer Service, Sales Lead Development, Event Coordination, Microsoft Office
Osaka, Japan · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will maximise revenue by actively converti…
Skills: Interpersonal Communication, Verbal Communication, Written Communication, Organizational Skills, Administrative Abilities
Osaka, Japan · On-site
Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even …
Skills: Store Management, Team Coaching, Sales Generation, Performance Management, Visual Merchandising
Osaka, Japan · Hybrid
Work Flexibility: Hybrid or Onsite Basic Function 基幹システムへの入力・オーダー手配と倉庫への出荷指示を行い、日々届く注文書を適切に処理する。 顧客や社内関係部門からの問合せに対しメール・電話で回答、受注センターの一員として業務委託会社と連携しながらカスタマーサービス業務を行う。 OCR等の活用を通じ受注処理業務の効率化に向けた業務改善を行い、顧客及び事業部へのサービス向上に努める。 R…
Skills: Order Processing, Customer Service, Logical Thinking, Excel, Power BI
Osaka, Japan · Hybrid
Work Flexibility: Hybrid or Onsite Basic Function 基幹システムへの入力・オーダー手配と倉庫への出荷指示を行い、日々届く注文書を適切に処理する。 顧客からの問合せに対しメール・電話で回答、受注センターの一員として業務委託会社と連携しながらカスタマーサービス業務を行う。 受注センターの役割全般を理解し、短期貸出ビジネスを中心とする受注処理業務の最適化をリードする。自動記帳率向上や処理時間短縮…
Skills: Order Processing, Customer Service, Logical Thinking, Excel, Word
Osaka, Japan · On-site
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Customer Service, Sales, Complaint Handling, Inventory Management, Cashier Operations
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Store Manager is responsible for overall store performance, driving sales, and ensuring an exceptional customer experience on the sales floor. They lead team management, coaching, and the implementation of omnichannel and retail strategies to maximize business growth.
Candidates should possess strong leadership skills, a business-driven mindset, and a passion for luxury fashion and design. Fluency in Japanese is required, and a degree in business or retail management is preferred.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
ビジネスのオーナーとして、会社のブランドアンバサダーであり、ビジネスリーダーとして店舗全体の業績に責任を持ちます。セールスフロアに常に立ち、顧客体験を卓越したものとすることを保証し、店舗目標達成に向けたすべての活動をリード・サポートします。また、店舗チームのマネジメントとコーチングを行い、後任育成や社内での成長を確保します。
---
・売上パフォーマンスを最大化・推進する
・ビジネスプランを提案・策定する
・店舗チームをリードし、KPIの達成を促進する
・ローカルマーケットにおいて会社を代表し、顧客来店数を増やす新たな機会を見出し、新規顧客を獲得、ブランドとの長期的な関係を構築する
・セールスフロアに立ち、適切な接客・サービスを徹底する
・チームを通じてオムニチャネル戦略を推進する
・店舗運営予算を遵守し、経費を管理する
・顧客中心のマインドセットを育成し、堅固な顧客関係を維持する
・卓越した顧客満足度と最高レベルのサービスを保証する
・他部門と連携し、クライエンテリング施策やイベントを実施、顧客ロイヤルティと購買額を向上させる
・プライベートアポイントメント文化を強化する
・効果的なコミュニケーションを用い、起業家的精神とチームスピリットを促進し、効率的な組織運営とプロフェッショナルな成長を実現する
・チームが常にプラダグループの主要情報、商品知識、ローカルマーケットや競合、各種方針・手順を理解している状態を維持する
・ネットワーキングやスカウティングを通じて市場で入手可能な優秀な人材を採用・確保する
・リテールマーチャンダイジング、ビジュアルマーチャンダイジング、リテールオペレーションチームと連携し、適切な販売戦略を策定する
・ディスプレイが顧客を引きつけ、売上最大化につながるよう、会社のガイドラインに沿った陳列を維持する
・必要に応じてバイイングセッションに参加し、店舗ニーズに基づく効果的な商品フィードバックを提供する
・店舗前方（フロント）と後方（バックヤード）の連携と協力を確保する
・現金管理、在庫、物流、ヘッドオフィスが求める主要な報告業務に関する会社手順を遵守する責任を負う
・リテールイベント部門と協力し、ローカルイベントを企画、顧客ごとのチャレンジングかつ現実的なターゲットを設定する
・ローカルステークホルダーやインフルエンサーと連携し、新たなローカルイベントの機会を提案する
---
・ビジネスドリブンであること
・リーダーシップとチームマネジメント能力
・人を動かし、モチベートする力
・高い顧客志向マインドセット
・自然に顧客を歓迎できるホスピタリティ
・自信があり、熱意とポジティブさを兼ね備えていること
・適切に自己主張できること
・整理整頓が得意で、細部に注意を払えること
・市場や商品に関する知識・情熱
・ビジネス／リテールマネジメント学位または同等の経験があれば尚可
・ラグジュアリー／ファッション、アート、デザインへの興味
・流暢な日本語能力必須、英語スキルがあれば尚可
#LI-DNI
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church's, Car Shoe, Versace, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 843 stores as well as e-commerce channels, selected e-tailers and department stores around the world. The Group, which also operates in the eyewear and beauty sector through licensing agreements, has 25 owned factories and 17,901 employees (at December 31, 2025, including Versace). Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.
Offices: Via Antonio Fogazzaro, 28, Milan , Milan 20135, IT
There are currently 57 open customer service & support positions in Osaka, Japan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include IHG Hotels & Resorts, Marriott International Hotels, Inc., Accor, Four Seasons, Hilton, among others. Browse the listings above to see every active employer.
Yes — 7 of the 57 open customer service & support positions offer remote or hybrid work (1 remote, 6 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
