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Skills: Automotive Systems Knowledge, Retail Sales, Diagnostic Equipment Operation, Inventory Management, POS Systems
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, Driving and Navigation
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Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
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Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Phlebotomy, Venipuncture, Capillary techniques, Specimen collection, Data entry
Assistant Store Manager - Zales - Patrick Henry Mall
Newport News, Virginia, United States · On-site
$16/hr–$21/hr
Entry level$625M raised
We have many opportunities available on our other career site pages. Click here to link to our careers page! You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a …
Skills: Retail management, Sales, Customer service, Team leadership, POS operation
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Store Manager at Pandora Boutique, Patrick Henry Mall
Newport News, Virginia, United States · On-site
Mid level
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Bay Custom Auto is currently hiring for a front desk/ parts rep at our Jefferson location located at 12823 Jefferson Ave Newport News Va. Job duties include but are not limited to: - Answering phones- Opening and closing…
Skills: Customer Service, Phone Etiquette, Repair Order Management, Billing, Parts Inventory Management
Newport News, Virginia, United States · Remote Solely
Entry level
As a Remote Travel Advirsor, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their …
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Lab Assistant - Phlebotomist - Mary Immaculate Hospital - PRN
Newport News, Virginia, United States · On-site
$17/hr–$25/hr
Entry level
Thank you for considering a career at Bon Secours Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: Evenings (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Sec…
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Universal Banker - Part Time 20 Hrs (Saturdays Required) - Oyster Point
Newport News, Virginia, United States · On-site
$22/hr–$25/hr
Mid level
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Newport News, Virginia Hiring Range $15.00 - $19.50/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. Overview …
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Applied Industrial Technologies
Customer Sales & Serv Rep
Newport News, Virginia, United States · On-site
Entry level
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Seasonal Holiday Retail Manager - Patrick Henry Mall
Newport News, Virginia, United States · On-site
$18/hr–$19/hr
Entry level
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Drucker + Falk, LLC
Assistant Property Manager (Virginia Beach, Virginia)
Newport News, Virginia, United States · On-site
$18/hr–$30/hr
Mid level
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Skills: Customer service, Sales, Communication, Organizational skills, Data entry
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$15/hr–$17/hr
Full-time
professional certificate
Health And Wellness Benefits Program
Posted 24d ago
~40 hrs/week
Responsibilities
Provide professional sales support and technical assistance for DIY automotive customers, including parts identification and troubleshooting. Manage store operations such as inventory maintenance, key holder duties, and performing basic automotive services.
Requirements
Requires 3-5 years of automotive parts experience and a valid driver's license. Candidates must possess strong knowledge of automotive systems and the ability to use POS and inventory software.
Full job description
Job Description
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities • Provide GAS2 selling experience for DIY customer visits and phone calls • Achieve personal / store sales goals and service objectives • Manage DIY services including battery installation, testing, wiper installs, etc. • Ensure high standards of customer service and store appearance standards • Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities • Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY services • ASE P2 certified or ASE ready equivalent • Advanced solution, project and product quality recommendation ability • Advanced parts lookup and sourcing • Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro • Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence • Understand and execute instructions furnished in written, oral, or diagram form • Successfully complete the Parts Knowledge Assessment • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Use Microsoft software effectively (Word, Excel required) • Strong organizational skills • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education
Certificates, Licenses, Registrations
Must have a valid driver's license ASE certification preferred, but not required Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

Compensation Range
The good faith estimate for this role is between 15.60 USD and 17.35 USD per hour for a new team member.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of April 25, 2026, Advance operated 4,308 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 797 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
Offices: 2635 E. Millbrook Road, Raleigh, NC 27604, US · 5008 Airport Rd, Roanoke, VA 24012, US · SEZ Zone, Survey No.89 Kokapet, Gandipet, Rangareddy, Telangana, India, IN · 13F, No. 90 Sec1, Jianguo N. Rd, Jhongshan District, Taipei, Taiwan, TW
How many Customer Service & Support jobs are open in Newport News, VA right now?
There are currently 598 open customer service & support positions in Newport News, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Newport News, VA?
Companies currently hiring include Riverside Health, Casey Auto Group, Dollar Tree Stores, H&R Block, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Newport News, VA?
Yes — 22 of the 598 open customer service & support positions offer remote or hybrid work (11 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Newport News, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.