Napier City, Hawke's Bay, New Zealand · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Technical support, Customer service, Troubleshooting, Ticketing system, Windows 11
Napier City, Hawke's Bay, New Zealand · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Technical support, Customer service, Troubleshooting, Windows 11, Windows Server 2022
Napier City, Hawke's Bay, New Zealand · On-site
Job Description Are you a driven and customer-focused individual with a passion for the car rental industry? Do you possess exceptional leadership skills and thrive in a fast-paced environment? If so, Europcar has an exc…
Skills: Leadership, Team management, Customer service, Financial literacy, Revenue growth
B&R Industrial AutomationNapier City, Hawke's Bay, New Zealand · On-site
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the wo…
Skills: Quality Management Systems, Six Sigma, Lean, ISO Standards, Root Cause Analysis
Napier City, Hawke's Bay, New Zealand · Hybrid
The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in th…
Skills: Customer support, Communication, Salesforce, Microsoft Office, Google Suite
Napier City, Hawke's Bay, New Zealand · On-site
Calling all go-getters: Rentokil Initial wants you as a Hygiene Technician! Rentokil Initial is looking for a hands-on, self-motivated Hygiene Service Technician to join our team. In this role, you will be out in the fie…
Skills: Customer Service, Communication, Time Management, Attention To Detail, Mobile App Proficiency
Napier City, Hawke's Bay, New Zealand · Hybrid
The role & impact As a Customer Experience Specialist – Accounting, you’ll be a first point of contact for small business owners, bookkeepers, and accountants when they need help getting the most from Xero. You’ll suppor…
Skills: Accounting Fundamentals, Bookkeeping, Customer Experience, Problem Solving, Communication
Napier City, Hawke's Bay, New Zealand · On-site
Welcome to Skechers Australia, where we're not just selling shoes; we're shaping lifestyles! Skechers is a global leader in the footwear industry, known for our innovative designs, superior comfort, and a commitment to p…
Skills: Customer Service, Sales, Visual Merchandising, Stock Management, Communication Skills
Napier City, Hawke's Bay, New Zealand · On-site
Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We …
Skills: Sales Driving, KPI Management, Team Coaching, Customer Service, Visual Merchandising
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will serve as the first point of contact for IT-related issues at client sites, managing the ticket board and providing face-to-face technical support. Additionally, you will collaborate with cross-functional teams to resolve complex issues while maintaining accurate daily timesheets.
Candidates must be a New Zealand citizen or hold permanent residency and possess a valid New Zealand driver's license. Practical technical knowledge in Windows environments, networking, and hardware support is highly desirable.
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
What is the role
Based on-site on our client sites in Napier and working within the education sector, you will be the first point of contact for any IT-related issues. Through face-to-face interactions and managing the ticket board, you’ll deliver excellent customer service, effectively communicate with non-technical users, and prioritize and troubleshoot technical problems. You’ll also collaborate with cross-functional teams to resolve complex issues. As part of your responsibilities, you’ll complete daily timesheets, which require strong attention to detail. This role involves some local travel across Napier, so flexibility is important. No company vehicle provided.
Please note that this is a general description.
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
New Era Technology is the AI, application, and infrastructure partner that simplifies, secures, and scales technology across modern work environments. New Era Technology simplifies, secures, and scales modern technology environments, with offices in the Americas, EMEA, and APAC. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
Offices: West Chester, PA 19382, US · 2 Bedford Farms Dr, Bedford, New Hampshire 03110, US · 208 Carter Dr, West Chester, Pennsylvania 19382, US · 11 Melanie Ln #9, East Hanover, New Jersey 07936, US · 8940 Vincennes Circle, Indianapolis, Indiana 46268, US
There are currently 9 open customer service & support positions in Napier City, New Zealand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accent Group Limited, Xero, B&R Industrial Automation, Europcar, New Era Technology, among others. Browse the listings above to see every active employer.
Yes — 2 of the 9 open customer service & support positions offer remote or hybrid work (0 remote, 2 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
