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Skills: Administrative support, Data management, Spreadsheet management, Testing logistics, Record keeping
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Michaels Stores
Framer
Miami, Florida, United States · On-site
Entry level
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Other
associate degree, bachelor degree
Posted 8d ago
~20 hrs/week
Responsibilities
The Student Support Services Assistant manages administrative tasks including testing logistics, accommodation tracking, and student record maintenance. This role supports the Student Support Services Supervisor by ensuring accurate documentation and facilitating communication between faculty, students, and parents.
Requirements
Candidates should possess an associate's degree or equivalent administrative experience, with a bachelor's degree preferred. Strong organizational skills, proficiency in office software, and the ability to handle sensitive information with discretion are required.
Full job description
Job DetailsJob Location: UPPER SCHOOL - MIAMI, FL 33133Student Support Services Assistant – Part-Time
Reporting to the Student Support Services Supervisor, the Student Support Services Assistant supports the growing administrative demands of the department. This role is critical to keeping accommodation processes, testing logistics, and caseload records accurate and current, allowing the Student Support Services Supervisor to focus on direct student support. The role requires strong organizational skills and discretion with sensitive information. This is a part-time position, working approximately 20 hours a week.
Essential Duties Responsibilities
College Board & ACT Administration
Maintain student trackers and monitor submissions, approvals, denials, and appeals Organize supporting documentation Flag missing materials and upcoming deadlines Update ACT registration and testing records Prepare routine follow-up communications
Learning Profiles & Documentation
Enter and update approved accommodations following Director review Maintain master accommodation lists Organize student records Track documentation and evaluation expiration dates
Testing Logistics
Prepare accommodation rosters, room assignments, and proctor schedules Organize testing materials and instructions Maintain computer-accommodation lists Assist with end-of-semester and standardized testing logistics
Scheduling & Routine Communication
Schedule student check-ins and parent meetings Send routine reminders and follow-up requests for missing evaluations/documentation Collect teacher feedback Prepare routine correspondence for Director review
Caseload & Data Management
Maintain accommodation spreadsheets and reevaluation calendars Prepare College Board/ACT status reports and weekly action-needed lists Flag students requiring follow-up
Faculty & Student Support Administration
Prepare faculty accommodation information and routine communications Track forms and acknowledgments Help ensure records and lists remain current throughout the year
Qualifications
Associate's degree or equivalent administrative experience. Bachelor's preferred Proficiency with spreadsheets and standard office software Experience in a school or student services setting preferred, but not required Strong organizational skills and attention to detail Strong written and verbal communication skills Ability to maintain confidentiality of sensitive student records Ability to manage multiple deadlines and prioritize tasks independently
Performance Factors
Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments. Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the School. Relationships with Others: The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside of the School. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.
How many Customer Service & Support jobs are open in Miami, FL right now?
There are currently 3,199 open customer service & support positions in Miami, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Miami, FL?
Companies currently hiring include University of Miami Health System, Starbucks, Domino's, CVS Health, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Miami, FL?
Yes — 275 of the 3199 open customer service & support positions offer remote or hybrid work (149 remote, 126 hybrid).
How do I apply for Customer Service & Support jobs in Miami, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.