Matthews, North Carolina, United States · On-site
Job DetailsJob Location: Matthews - Matthews , NC 28105Why Join CEENTA? CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission‑driven team committed to providing …
Skills: Patient Check-in/Check-out, Appointment Scheduling, Insurance Verification, Electronic Health Records (EHR), Multi-line Phone Systems
Matthews, North Carolina, United States · On-site
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
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Matthews, North Carolina, United States · On-site
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Customer Service, Communication Skills, Conflict Resolution, Retail Transactions, Cleaning And Sanitizing
Matthews, North Carolina, United States · On-site
Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manuf…
Skills: Technical Customer Service, Product Specification, Technical Drawing Interpretation, Electrical Schematics, Microsoft Office
Matthews, North Carolina, United States · On-site
Seasonal Team Member Job Summary The Seasonal Team Member supports store operations during our peak business period by assisting with merchandising, freight, front-end operations, and customer service. This role works ac…
Skills: Customer Service, Cashiering, Merchandising, Inventory Management, Freight Processing
Matthews, North Carolina, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Branch Management, Business Development, Coaching, Risk Management, Human Capital Management
Matthews, North Carolina, United States · On-site
Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents’ expectations of a place to call home. Leasing Consultant Are you ready to build a care…
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Matthews, North Carolina, United States · On-site
Location: Windsor Run by Erickson Senior Living Are you ready to launch your career? This entry-level position offers valuable experience with flexible after-school and weekend hours, and no late nights. It’s an excellen…
Skills: Menu Knowledge, Customer Engagement, Order Accuracy, Communication Skills, Hospitality
Matthews, North Carolina, United States · On-site
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environme…
Skills: Leadership, Coaching, Retail Sales, Operational Excellence, Customer Experience
Matthews, North Carolina, United States · On-site
Benefits: Free uniforms Paid time off Training & development Competitive salary This is an entry-level position! No experience is necessary! Window Cleaning Technician Benefits and Perks: Money -- and opportunity to make…
Skills: Window Cleaning, Customer Service, Ladder Safety, Time Management, Teamwork
Matthews, North Carolina, United States · On-site
Benefits: Free uniforms Paid time off Training & development Competitive salary This is an entry-level position! No experience is necessary! Window Cleaning Technician Benefits and Perks: Money -- and opportunity to make…
Skills: Window Cleaning, Customer Service, Ladder Safety, Time Management, Teamwork
Matthews, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
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Matthews, North Carolina, United States · On-site
Location: Windsor Run by Erickson Senior Living Join our team as a Dining Associate in our Continuing Care department and play a key role in delivering excellent service to our residents. You’ll ensure the dining room an…
Skills: Customer Service, Food Preparation, Sanitation, Stocking, Phone Etiquette
Matthews, North Carolina, United States · On-site
$13/hr–$13/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
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Matthews, North Carolina, United States · On-site
Location: Matthews Family Dentistry Join the Matthews Family Dentistry Team! Administrative Team Member An exciting opportunity to join our team has become available! As our practice continues to grow, we are looking for…
Skills: Multitasking, Customer Service, Organization, Problem Solving, Patient Scheduling
Matthews, North Carolina, United States · On-site
$69k–$75k/yr
Description Position starts at $68,500-$75,000 (dependent upon experience) with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes …
Skills: Retail Management, Staff Supervision, Budget Management, Merchandising, Loss Prevention
Matthews, North Carolina, United States · On-site
Assistant General Manager- Matthews Club Here We GROW Again! Are you ready to step into leadership, drive performance, and grow with one of the fastest-scaling fitness brands in the nation? Blue Ridge Fitness, a Division…
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Matthews, North Carolina, United States · On-site
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and p…
Skills: Safe Driving, Fleet Management Devices, Customer Service, Cash Handling, Inventory Management
Matthews, North Carolina, United States · On-site
Keep the front floor area stocked, fronted, and clean; stock merchandise according to planograms or displays; complete sales preparation; and greet customers on the sales floor. May also serve as stock puller for install…
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Matthews, North Carolina, United States · On-site
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Change Agility, Communication, Customer Problem Solving, Customer Service, Engaging People
Matthews, North Carolina, United States • On-site
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The Patient Representative manages the front desk by greeting patients, scheduling appointments, and verifying insurance information. They are also responsible for collecting co-pays and providing general administrative support to ensure smooth clinic operations.
A high school diploma or equivalent is required, with a strong preference for previous customer or patient-facing experience in a medical setting. Candidates must possess a valid driver's license and the ability to thrive in a fast-paced clinical environment.
Job DetailsJob Location: Matthews - Matthews , NC 28105Why Join CEENTA?
CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission‑driven team committed to providing exceptional patient care and a collaborative clinical environment.
CEENTA is seeking a friendly, professional, and detail‑driven Patient Representative (Front Desk) to provide exceptional customer service and administrative support to our busy clinical offices. You will guide patients through the check‑in and check‑out process, manage appointment scheduling, verify insurance, and support clinic flow while upholding CEENTA’s standards of compassionate patient care
Welcome and check in patients; ensure efficient and courteous patient flow.
Verify and enter patient demographics and insurance information in the EHR.
Schedule, reschedule, and cancel appointments.
Operate a multi‑line phone system; monitor and return messages promptly.
Process check‑out, collect co-pays and balances, and help patients understand statements and payment plans.
Assist patients with kiosk usage and resolve appointment report errors.
Maintain work queues and index documents into the EHR.
Keep lobby and patient areas clean and organized.
Support clinical teams by sending messages, scanning documents, organizing mail, and other administrative needs.
Demonstrate professionalism, confidentiality, and adherence to CEENTA policies.
You’ll greet patients with a welcoming smile, complete check‑in processes, verify insurance, schedule visits, collect payments, respond to calls and messages, and assist with administrative needs such as scanning, document indexing, and distributing incoming communication. You play a central role in keeping the clinic running smoothly and ensuring every patient feels cared for.
Onsite, Mon–Fri, 8a–5p; occasional opening or closing rotation pending provider’s schedule.
Ready to Apply?
“If you’re passionate about patient care and thrive in a fast-paced clinical environment, we encourage you to apply today and join our growing team.”
QualificationsEducation
High school diploma or equivalent required.
Experience
Customer or patient-facing experience, preferably in a medical office setting strongly preferred.
n/a
The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Patient Representative (Front Desk) functions in a busy eye, ear, nose and throat practice. This role may be exposed to contagious or infectious diseases and therefore may be required to wear personal protective equipment at times. This role routinely uses standard medical office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Supervision
The Patient Representative (Front Desk) reports to the Operations Manager or Operations Supervisor when applicable.
This position has no supervisory responsibilities.
Position Type and Expected Hours of Work
This is a non-exempt position with core hours Monday – Friday, 8:00am – 5:00pm. Hours are subject to variation based upon clinic needs.
The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear.
The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms to assist patients and/or clinic staff.
Occasionally assists with moving wheel-chair bound patients, clinical equipment, and office supplies up to 35 pounds.
Ability to problem solve
Ability to work under pressure or in stressful situations
Ability to make quick decisions
Ability to thrive in fast-paced environments and multi-task
Ability to use discretion and sensitivity
Active & Current Driver’s license
Clean driving record
Polite and professional disposition
Travel
No travel is required for this position.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition to those essential functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to ad or change the essential job functions of this position at any time without notice.
A Patient Representative is the “face” of the office offering a warm, welcoming smile to each patient as they are greeted during check-in/out. They will be proficient with data entry with an insurance background, allowing them to accurately schedule appointments and verify insurance coverage and benefits. Math skills will be important for collecting payments, exchanging currency and cash drawer balancing at the end of each clinic day. They will provide administrative support to the office such as sending patient messages to clinical staff, distributing mail/packages/electronic faxes, scanning documents and other duties as required or assigned.
#WeJustMakeSense
For over a hundred years, Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) has brought specialty care to the various communities across the Carolinas at our nearly 20 locations. CEENTA provides comprehensive pediatric and adult eye, ear, nose and throat care, and a variety of additional services. These services include but are not limited to: audiology, allergy treatment, cataract surgery, cochlear implants, cornea diseases, diabetic eye care, facial plastics, glaucoma treatment, head and neck cancer, neuro-ophthalmology, optical and contact lenses, pediatric airway care, sleep apnea treatment, thyroid treatment, and voice and swallowing care.
Offices: 6035 Fairview Road, Charlotte, NC 28210, US · 1908 Hilco St, Suite A, Albemarle, North Carolina 28001, US · 400 Park St, Belmont, North Carolina 28012, US · 5933 Blakeney Park Dr, Suite 200, Charlotte, North Carolina 28277, US · 645 Amalia St NE, Concord, North Carolina 28025, US
There are currently 185 open customer service & support positions in Matthews, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., Costco Wholesale, Anticimex Group, Goodwill Industries of the Southern Piedmont, among others. Browse the listings above to see every active employer.
Yes — 4 of the 185 open customer service & support positions offer remote or hybrid work (3 remote, 1 hybrid).
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