Company Description Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views. Since its op…
Skills: Customer Service, Reservation Management, Communication, Organization, Team Collaboration
Thai-Speaking Customer Service Representative (1-Year Fixed-Term Contract)
Makati, Metro Manila, Philippines · On-site
Entry level$500M raised
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Full-time
bachelor degree
Posted 15d ago
~40 hrs/week
Responsibilities
Manage daily outlet operations including guest seating, reservations, and coordinating with service staff. Ensure high standards of cleanliness and provide prompt, courteous food and beverage service to guests.
Requirements
A bachelor's degree in hospitality management is preferred along with at least one year of experience in luxury hospitality. Candidates must be proficient in Microsoft Office and restaurant reservation systems.
Full job description
Company Description
Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.
Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.
Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.
Job Description
Engages with daily operations of outlet services such as but not limited to effectively handling customer concerns, implements standards of service for guests, and maintaining cleanliness and condition of work areas.
Coordinates seating, flips tables, escorts guests to their tables, and works closely with servers and bus persons to provide assistance.
Organizes outlet reservations and provides prompt, courteous and efficient food and beverage service.
Qualifications
Bachelor's degree in hospitality management or related field preferred.
Minimum one (1) year of experience in luxury hospitality or customer service environments.
Exceptional communication and organizational abilities with proven capacity to manage multiple priorities while collaborating effectively within a team setting.
Proficiency in Microsoft Office applications and restaurant reservation software systems.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Customer Service & Support jobs are open in Makati, Philippines right now?
There are currently 434 open customer service & support positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Makati, Philippines?
Companies currently hiring include BDO Unibank, Metrobank, ADP, Cartrack, Booth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Makati, Philippines?
Yes — 134 of the 434 open customer service & support positions offer remote or hybrid work (22 remote, 112 hybrid).
How do I apply for Customer Service & Support jobs in Makati, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.