Marriott International Hotels, Inc.Mabalacat, Pampanga, Philippines · On-site
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Services, Front Desk Operations, Cash Handling, Team Leadership, Staff Training
Marriott International Hotels, Inc.Mabalacat, Pampanga, Philippines · On-site
JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity…
Skills: Reservations management, Sales, Revenue management, Customer service, Team leadership
Mabalacat, Pampanga, Philippines · On-site
Position Title: Office Coordinator Work Set-up: Onsite Salary: 45,000 Holiday: US Responsibilities as an Office Coordinator Office Administration • Coordinate the daily operations of the office to ensure smooth and effic…
Skills: Office administration, Administrative coordination, Meeting coordination, Stakeholder management, Inventory management
Mabalacat, Pampanga, Philippines · Remote Solely
$38k–$42k/mo
Position Title: Technical Support Analyst Work Set-up: Work From Home Schedule: Monday – Friday, 8:00 pm – 5:00 am PH Time Salary: Php 38,000 – Php 42,000 About the Role If you're tech-savvy, highly organised, and enjoy …
Skills: Technical support, Troubleshooting, Customer service, Problem solving, Communication skills
Mabalacat, Pampanga, Philippines · Hybrid
About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering ta…
Skills: Workstation deployment, Imaging, Microsoft Intune, Endpoint Configuration Manager, Active Directory
Mabalacat, Pampanga, Philippines · Hybrid
Position Overview As a Service Delivery Supervisor, the ideal candidate will be responsible for overseeing our Support team in assessing & assigning cases, routing escalations, and resolving low level single touch cases.…
Skills: Team Leadership, Service Delivery, Managed Services, ITIL, Dashboard Management
Mabalacat, Pampanga, Philippines · Hybrid
About Us Location - Clark Freeport Zone, Pampanga, Philippines Department - Customer Function - Customer Success Working Pattern - Hybrid; Full-time Benefits - Benefits at Ideagen Salary - this will be discussed at the n…
Skills: Customer Success, Account Management, Strategic Planning, Gainsight, Salesforce
Mabalacat, Pampanga, Philippines · Hybrid
About Us Location - Clark Freeport Zone, Pampanga, Philippines Department - Customer Function - Customer Success Working Pattern - Hybrid; Full-time Benefits - Benefits at Ideagen Salary - this will be discussed at the n…
Skills: Customer Success, Account Management, SaaS, Gainsight, Salesforce
Mabalacat, Pampanga, Philippines · Hybrid
About us: Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric app…
Skills: Technical support, Help desk, Service desk, Ticketing systems, Remote support
Mabalacat, Pampanga, Philippines · On-site
About us: Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric app…
Skills: Windows Server, Active Directory, Azure AD, Microsoft 365, Intune
Mabalacat, Pampanga, Philippines · Hybrid
About us: Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate…
Skills: Cisco Catalyst, Meraki, Fortigate, Palo Alto, FortiManager
Mabalacat, Pampanga, Philippines · Hybrid
About us: Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric app…
Skills: Event management, Technical support, Triage, Monitoring systems, Customer service
Mabalacat, Pampanga, Philippines · Hybrid
About Us We are a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approac…
Skills: Network deployment, Fortinet firewalls, Cisco, Meraki, Extreme switching
Mabalacat, Pampanga, Philippines · Hybrid
$45k–$55k/mo
Title: Junior Client Account Manager Work Set-up: Hybrid Schedule: 7:00 AM - 4:00 PM Salary: Php 45,000 - Php 55,000 JOB DESCRIPTION FOR A JUNIOR CLIENT ACCOUNT MANAGER As a Junior Client Account Manager You will support…
Skills: Account management, Client relationship management, Recruitment coordination, Onboarding, Performance management
Mabalacat, Pampanga, Philippines · On-site
FILINVEST COMPANY: Quest Plus Conference Center Clark He/She will be responsbile for cleaning guest room, corridors, floor public areas and pantries. Clean assigned guest rooms , the late check out and late service requi…
Skills: Cleaning, Room maintenance, Communication, Attention to detail, Inventory management
Mabalacat, Pampanga, Philippines · On-site
Who We Are Arcadia is the global utility data and energy solutions platform. With our leading data platform, AI-powered analytics, industry expertise, and expansive partner network, we deliver solutions for every stage o…
Skills: Administrative support, Office management, Clerical tasks, Scheduling, Inventory management
Mabalacat, Pampanga, Philippines · On-site
Service Desk Analyst About Citco Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 14,000 employees in 54…
Skills: IT Service Desk, Troubleshooting, Hardware support, Software support, User access provisioning
Mabalacat, Pampanga, Philippines · On-site
About the Company Cyzerg is a technology company specialized in the research, development, implementation and management of technology solutions for the warehousing industry. With over 148+ active customers across North,…
Skills: Leadership, Team development, Customer service, Organization, Time management
Mabalacat, Pampanga, Philippines · Remote Solely
$50k–$100k/mo
Position Title: PropertyMe Support Specialist / Property Management Assistant (Mandarin Speaking, English) Work Set-up: Work From Home Schedule: Monday- Friday | 7:00 AM-4:00 PM Holiday: AU- NSW Join Our Team at Boomerin…
Skills: PropertyMe, Property management, Trust accounting, Maintenance coordination, Tenancy administration
Marriott International Hotels, Inc.Mabalacat, Pampanga, Philippines · On-site
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
Skills: Team Leadership, Inventory Management, Staff Training, Guest Relations, Quality Control
Marriott International Hotels, Inc.
Mabalacat, Pampanga, Philippines • On-site
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The Guest Experience Supervisor manages daily front desk operations, including guest check-ins, payment processing, and reporting. They also provide leadership by training, coaching, and supporting staff to ensure high-quality service standards are met.
Candidates must have at least one year of related work experience and one year of supervisory experience. A high school diploma or G.E.D. equivalent is required for this position.
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
There are currently 54 open customer service & support positions in Mabalacat, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Chroma Hospitality, Inc., Marriott International Hotels, Inc., Boomering Inc, Thrive, Ideagen, among others. Browse the listings above to see every active employer.
Yes — 15 of the 54 open customer service & support positions offer remote or hybrid work (2 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
