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Customer Service & Support Jobs in Mabalacat, Philippines (Now Hiring) — 33 open

Chroma Hospitality, Inc. logoChroma Hospitality, Inc.

Banquet Supervisor

Mabalacat, Pampanga, Philippines · On-site

Mid level

Filinvest Hotel: QUEST PLUS CONFERENCE CENTER CLARK The Banquet Supervisor is mainly responsible for ensuring the service and delivery of menu items in the assigned restaurant is of high-level quality and consistency. Th…

Skills: Banquet Operations, Staff Supervision, Food & Beverage Service, Inventory Management, Customer Service

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Assistant Outlet Manager

Mabalacat, Pampanga, Philippines · On-site

Mid level

POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …

Skills: Team Leadership, Guest Service, Inventory Management, Staff Training, Scheduling

Ninja Partners logoNinja Partners

Data Processor (Project-Based)

Mabalacat, Pampanga, Philippines · On-site

Entry level

Work Setup: Onsite at The Hideout in Clark, Pampanga Type of Contract: 2 months Project-based The Data Processor (Project-Based) will be responsible for collecting, cleaning, organizing, updating and maintaining data wit…

Skills: Data Entry, Data Processing, Data Cleaning, Data Validation, Written Communication

Ventra Health logoVentra Health

Correspondence Specialist

Mabalacat, Pampanga, Philippines · On-site

Entry level

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra p…

Skills: Customer Service, Claim Rejections Resolution, Patient Billing, ICD-10, CPT Codes

Chroma Hospitality, Inc. logoChroma Hospitality, Inc.

Bartender (La Loca)

Mabalacat, Pampanga, Philippines · On-site

Entry level

Filinvest Hotel: Quest Plus Conference Center Clark - La Loca The Bartender is responsible for preparing and serving beverages while providing excellent guest service in alignment with the standards of Quest Plus Confere…

Skills: Beverage Preparation, Cocktail Mixing, Guest Service, Inventory Management, Food Safety

Boomering Inc logoBoomering Inc

Sales Support

Mabalacat, Pampanga, Philippines · On-site

Mid level

Position Title: Sales Support Work Set-up: Work On-Site Schedule: 10:00 PM – 6:30 AM Salary: Php 30,000.00 Our client is a successful company specializing in fisheries export that provides fresh, quality fish to customer…

Skills: Collections, Accounts Receivable, Account Reconciliation, Reporting, English Communication

Chroma Hospitality, Inc. logoChroma Hospitality, Inc.

F&B Service Attendant (La loca)

Mabalacat, Pampanga, Philippines · On-site

Entry level

Filinvest Hotel: Quest Plus Conference Center Clark - La loca The F&B Service Attendant is responsible for providing efficient and personalized food and beverage service to guests while ensuring a pleasant dining experie…

Skills: Food and Beverage Service, Customer Service, Communication Skills, Dining Etiquette, POS Systems

Chroma Hospitality, Inc. logoChroma Hospitality, Inc.

Bartender (Firehouse)

Mabalacat, Pampanga, Philippines · On-site

Entry level

Filinvest Hotel: Quest Plus Conference Center Clark - Firehouse The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages while delivering exceptional guest service. This role ensures b…

Skills: Mixology, Cocktail Preparation, Beverage Service, POS Systems, Inventory Management

Chroma Hospitality, Inc. logoChroma Hospitality, Inc.

Bartender (Recado)

Mabalacat, Pampanga, Philippines · On-site

Entry level

Filinvest Hotel: Quest Plus Conference Center Clark - Recado The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages while delivering exceptional guest service. This role ensures beve…

Skills: Mixology, Cocktail Preparation, Beverage Service, POS Systems, Inventory Management

Ventra Health logoVentra Health

Contact Center Specialist

Mabalacat, Pampanga, Philippines · On-site

Entry level

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra p…

Skills: Customer Service, Medical Billing, Insurance Verification, EOB Interpretation, ICD-10

Chroma Hospitality, Inc. logoChroma Hospitality, Inc.

Assistant Banquet Service Manager

Mabalacat, Pampanga, Philippines · On-site

Mid level

Filinvest Hotel: Quest Plus Conference Center Clark The Assistant Banquet Service Manager assists in overseeing banquet operations by ensuring efficient service execution, excellent guest experience, and smooth coordinat…

Skills: Banquet Operations, F&B Service Standards, Team Leadership, Event Execution, Guest Service

Chroma Hospitality, Inc. logoChroma Hospitality, Inc.

Banquet Sales Executive

Mabalacat, Pampanga, Philippines · On-site

Entry level

Filinvest Hotel: Quest Plus Conference Center Clark The Banquet Sales Executive is responsible for driving banquet and event sales by developing client relationships, promoting the hotel's event facilities and services, …

Skills: Banquet Sales, Event Planning, Client Relationship Management, Negotiation, Presentation Skills

Chroma Hospitality, Inc. logoChroma Hospitality, Inc.

F&B Service Attendant (Recado)

Mabalacat, Pampanga, Philippines · On-site

Entry level

Filinvest Hotel: QUEST PLUS CONFERENCE CENTER CLARK - Recado The F&B Service Attendant is responsible for delivering excellent food and beverage service to guests while ensuring a pleasant dining experience aligned with …

Skills: Guest Service, Food and Beverage Service, Banquet Operations, Order Taking, Table Setup

Chroma Hospitality, Inc. logoChroma Hospitality, Inc.

F&B Service Attendant

Mabalacat, Pampanga, Philippines · On-site

Entry level

Filinvest Hotel: QUEST PLUS CONFERENCE CENTER CLARK - Recado The F&B Service Attendant is responsible for delivering excellent food and beverage service to guests while ensuring a pleasant dining experience aligned with …

Skills: Guest Service, Food and Beverage Service, Banquet Operations, Order Taking, Table Setup

Sutherland logoSutherland

Team Manager - Travel

Mabalacat, Pampanga, Philippines · On-site

Mid level$330M raised

Company Description About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with i…

Skills: Team Leadership, Performance Management, Coaching, Stakeholder Management, Analytical Skills

Ninja Partners logoNinja Partners

Customer Service Representative II | ONSITE (Pampanga)

Mabalacat, Pampanga, Philippines · On-site

Mid level

We’re obsessed with growth! From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our visio…

Skills: Customer Service, Verbal Communication, Written Communication, CRM Software, Computer Proficiency

Chroma Hospitality, Inc. logoChroma Hospitality, Inc.

Restaurant Manager

Mabalacat, Pampanga, Philippines · On-site

Mid level

Filinvest Hotel: Quest Plus Conference Center Clark - La Loca The Restaurant Manager is responsible for leading the daily operations of La Loca, ensuring efficient service, excellent guest experiences, and strong team pe…

Skills: Restaurant Management, Team Leadership, Guest Service, Financial Management, Inventory Control

Boomering Inc logoBoomering Inc

Council Relations Manager

Mabalacat, Pampanga, Philippines · Hybrid

Mid level

Position Title: Council Relations Manager Work Set-up: Hybrid Schedule: 9AM – P6M PHT Holidays: Philippine Holidays Position Summary: The Council Relations Manager is an integral member of the Asia Council Engagement tea…

Skills: Member Engagement, Member Retention, Meeting Operations, Event Management, CRM Management

Boomering Inc logoBoomering Inc

Lead Generation Specialist

Mabalacat, Pampanga, Philippines · On-site

Entry level

JOB DESCRIPTION FOR Lead Generation Specialist As a Lead Generation Specialist, you will be the proactive engine behind engaging senior executives and expanding our reach across the Europe region. This is a sales-oriente…

Skills: Lead Generation, Executive Outreach, CRM Management, Market Analysis, Appointment Scheduling

Boomering Inc logoBoomering Inc

Customer Success Consultant Level 1

Mabalacat, Pampanga, Philippines · Hybrid

$45k–$50k/mo

Entry level

Position Title: Client Success Specialist Work Set-up: Hybrid Schedule: 06:00 AM – 3:00PM PHT Salary: Php 45,000 - 50,000.00 Our client is a leading provider of cloud-based software solutions for managing property and fa…

Skills: Accounting Procedures, Customer Service, Financial Reporting, Problem Solving, Critical Thinking

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Showing 1–20 of 33

Chroma Hospitality, Inc. logo

Banquet Supervisor

Chroma Hospitality, Inc.

Mabalacat, Pampanga, Philippines • On-site

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Mid level

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  • Full-time
  • associate degree
  • Posted 3h ago
  • ~40 hrs/week

Responsibilities

The Banquet Supervisor ensures high-quality service and consistency in the delivery of menu items while assisting the Banquet Service Manager with overall operations. Key duties include supervising shift operations, managing staff, and maintaining sanitary and operational standards.

Requirements

Candidates must hold a diploma in Food & Beverage Services Management or a related management course. A minimum of 2 years of working experience in a 4 to 5-star hotel is required.

Full job description

Filinvest Hotel: QUEST PLUS CONFERENCE CENTER CLARK

The Banquet Supervisor is mainly responsible for ensuring the service and delivery of menu items in the assigned restaurant is of high-level quality and consistency. The Banquet Supervisor is expected to assist the Banquet Service Manager with regards to banquet operations.

1.Banquet Operations

  • To supervise and control all aspects of the shift operation, monitor the standards of service and food quality and resolve all complaints during shift and logs all complaints in logbook for further follow up.
  • To organize and service all activities within the operation with regards to food & beverage as well as equipment arrangement
  • To anticipate, maintain and improve personal contacts with hotel guests in order to up sell and generate more revenue
  • Ensure that all mis-en-place is sufficient during every meal period
  • Ensures that all areas are sanitary and all operational equipment are in good working condition.
  • Ensures that all skills and brand service standards are met thereby ensuring the success of banquet operations.
  • Conducts all briefings and ensures that the guidelines for briefings and meetings are met
  • Checks that all stations, cutlery, chinaware, hollowware etc. are in good working order as set forth in the service skills manuals.
  • Conducts monthly equipment inventory.
  • Attends daily briefing, general staff meetings, in-house training, etc.
  • Checks pantry and linen supplies are on par levels and are ready for service at all times.
  • Checks on the satisfaction of all members/guests and reports this to the Banquet Service Manager whether positive or negative.
  • Supervises the Banquet operations in the absence of the Banquet Service Manager to a high level of efficiency, discipline and profitability.

2. Human Resource

  • Issues Disciplinary Reports to his Superiors and controls the overtime of Staff at all times.
  • Submits Incident reports to Banquet Manager on a regular basis on accidents or any untoward incidents that may occur in banquet areas.
  • Assists the Banquet Service Manager in ensuring the successful implementation of all programs, trainings & projects.
  • To report for duty punctually wearing the correct uniform and name badge at all times.
  • To provide a courteous and professional service at all times. 6. To maintain good working relationship with colleagues and all other department.
  • To maintain a high standard of personal appearance and hygiene at all times.
  • To have a complete understanding of the employee's code of conduct and adhere to the regulations contained within.
  • To carry out other responsibilities and duties assigned.

3. Financial Responsibilities

  • To actively strive to achieve higher revenues and maximize costs savings against revenue target
  • Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals with regards to Banquet Expenses
  • Strive for constant improvements and take responsibility for achieving business results and preserve despite obstacles

4. Other duties assigned

  • Participates on the regular evacuation drill procedure.
  • Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance.
  • Maintains a favorable working relationship with all other Hotel employees to foster and promote a cooperative and harmonious working climate.
  • Adheres to environmentally friendly practices such as reduce waste, recycle when possible and re-use, whenever applicable.
  • Responsible in being a role model of the Company that would be aligned with the Company Standards, Code o Discipline and Policy and Procedures.
  • Performs other functions and duties which may be assigned by the immediate superior.

Qualifications:

  • Diploma in Food & Beverage Services Management or Management related course.
  • At least 2 years working experience in a 4 - 5-Star Hotel.

Related keywords

Banquet OperationsFood & BeverageHospitality ManagementHotel Service StandardsMis-en-placeEquipment InventoryCustomer SatisfactionRevenue MaximizationStaff DisciplineSanitation4-5 Star HotelEvent Management

About Chroma Hospitality, Inc.

LinkedInVisit site

Driven Hospitality

Industry
Hospitality
Company size
1,001-5,000 employees
Founded
2015
Headquarters
MUNTINLUPA, METRO MANILA
LinkedIn followers
3,975

We bring people and places together, creating spaces where new stories unfold and lasting memories are made.

Offices: 5F VECTOR ONE BUILDING, FILINVEST CORPORATE CITY, MUNTINLUPA, METRO MANILA 1781, PH

HospitalityRevenue ManagementHotel Sales & MarketingHotel Business DevelopmentHotel Managementand Hospitality Profitability
View all jobs at Chroma Hospitality, Inc.

Frequently asked questions

How many Customer Service & Support jobs are open in Mabalacat, Philippines right now?

There are currently 33 open customer service & support positions in Mabalacat, Philippines listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Mabalacat, Philippines?

Companies currently hiring include Chroma Hospitality, Inc., Boomering Inc, Marriott International Hotels, Inc., Ventra Health, Ninja Partners, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Mabalacat, Philippines?

Yes — 3 of the 33 open customer service & support positions offer remote or hybrid work (1 remote, 2 hybrid).

How do I apply for Customer Service & Support jobs in Mabalacat, Philippines?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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