Krakow, Lesser Poland Voivodeship, Poland · On-site
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies and other organizations. The Trust and Safety (Content Moderation and Responsible AI) offering(s) within Accenture …
Skills: Content Moderation, English Proficiency, Spanish Proficiency, Emotional Resilience, Critical Thinking
CyberU, Inc.Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$79k–$127k/yr
We're looking for a Product Support Engineer This role is Hybrid, Krakow Office The Product Support Engineer provides frontline technical and functional support for Cornerstone’s solutions. You’ll combine problem-solving…
Skills: Technical support, Customer support, Troubleshooting, SaaS, Network diagnostics
Krakow, Lesser Poland Voivodeship, Poland · On-site
TY TROSZCZYSZ SIĘ O NASZYCH KLIENTÓW, MY TROSZCZYMY SIĘ O CIEBIE U nas każdy dzień jest ciekawy i pełny różnorodnych zadań. Nasi ludzie wyróżniają nas na tle konkurencji. Dla nas nie ma rzeczy niemożliwych! Jesteśmy zgra…
Skills: Sales, Customer service, Team management, Reporting, Communication
Krakow, Lesser Poland Voivodeship, Poland · On-site
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Technical support, Troubleshooting, Hardware maintenance, Software configuration, Video surveillance
Krakow, Lesser Poland Voivodeship, Poland · On-site
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies and other organizations. The Trust and Safety (Content Moderation and Responsible AI) offering(s) within Accenture …
Skills: Content moderation, Russian language, English language, Emotional resilience, Stress management
Krakow, Lesser Poland Voivodeship, Poland · On-site
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and…
Skills: Regulatory Affairs, Quality Assurance, Product Management, GMP, Bioprocess Industry
Krakow, Lesser Poland Voivodeship, Poland · On-site
$6k–$6k/mo
Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 5650 zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 6470 zł brutto/m-c. Wynagrodzenie minimalne (zasadnicze i nagroda za obecność) za przepracowany …
Skills: Customer service, Cash register operation, Team leadership, Inventory management, Stocking
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Please Note: This is a proactive pipeline hiring initiative. While the start date isn't tomorrow, pre-vetting now ensures you get priority visibility with our key clients and allows us to move at lightning speed the mome…
Skills: Shopify Plus, Software development, E-commerce, Code analysis, Platform architecture
Krakow, Lesser Poland Voivodeship, Poland · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Audio visual technical management, People management, Client-facing leadership, Troubleshooting, Crestron Flex
Krakow, Lesser Poland Voivodeship, Poland · On-site
Porsche Inter Auto Polska to sieć salonów samochodowych z wieloletnią tradycją. PIA Polska jest częścią Porsche Holding – właściciela największej w Europie sieci dealerskiej samochodów. W Polsce odpowiadamy za dystrybucj…
Skills: Customer service, Communication, Reception management, Microsoft Word, Microsoft Excel
Krakow, Lesser Poland Voivodeship, Poland · On-site
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies and other organizations. The Trust and Safety (Content Moderation and Responsible AI) offering(s) within Accenture …
Skills: Content moderation, Emotional resilience, Stress management, English language, Ukrainian language
Krakow, Lesser Poland Voivodeship, Poland · On-site
Lovisa to firma zajmująca się sprzedażą modnej biżuterii w atrakcyjnej cenie. Lovisa jest międzynarodową i szybko rozwijającą się marką. Poznaj nas na careers.lovisa.com/pl Oferujemy: Wysokiej jakości szkolenie z obsługi…
Skills: Customer service, Sales, Piercing, Cash management, Product knowledge
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: German Language Proficiency, English Language Proficiency, Operations Management, Quality Improvement, Stakeholder Management
Krakow, Lesser Poland Voivodeship, Poland · On-site
It’s never just about the pizza. It’s about Feeding Good Times. Szukamy Team Lidera/Liderki, który/a wniesie serce, energię i szczyptę dobrej zabawy do każdej zmiany. W tej roli wesprzesz zespół w codziennej pracy, zadba…
Skills: Team Leadership, Customer Service, Staff Training, Scheduling, Recruitment
Krakow, Lesser Poland Voivodeship, Poland · On-site
It’s never just about the pizza. It’s about Feeding Good Times. Szukamy Team Lidera/Liderki, który/a wniesie serce, energię i szczyptę dobrej zabawy do każdej zmiany. W tej roli wesprzesz zespół w codziennej pracy, zadba…
Skills: Team Leadership, Customer Service, Staff Training, Scheduling, Inventory Management
GaldermaKrakow, Lesser Poland Voivodeship, Poland · Hybrid
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum…
Skills: Workday, HR Case Management, Microsoft Office, English Proficiency, Arabic Proficiency
GaldermaKrakow, Lesser Poland Voivodeship, Poland · Hybrid
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum…
Skills: Workday, HR Case Management Systems, Microsoft Office, English Proficiency, French Proficiency
Krakow, Lesser Poland Voivodeship, Poland · On-site
Meet the Team Cisco ThousandEyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set…
Skills: Project Management, Network Architecture, Application Protocols, LAN/WAN Implementation, REST APIs
Krakow, Lesser Poland Voivodeship, Poland · On-site
Your Impact As a Project Manager on the ThousandEyes Professional Services team, you will lead customer implementations from kickoff through successful delivery, ensuring projects are scoped, planned, and executed with c…
Skills: Project Management, IT Software Implementation, Stakeholder Management, Risk Management, SaaS Deployment
Krakow, Lesser Poland Voivodeship, Poland · On-site
Meet the Team Cisco ThousandEyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set…
Skills: Project Management, Network Architecture, Application Protocols, LAN/WAN Implementation, Web Technologies
Krakow, Lesser Poland Voivodeship, Poland • On-site
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Review and classify user profiles, audio, video, and text content according to client guidelines to ensure online safety. Investigate and resolve complex content issues while participating in process improvement initiatives.
Candidates must possess strong emotional resilience and fluency in English and Spanish. A deep familiarity with internet culture and the ability to work a rotating 7-day shift schedule in Krakow is required.
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies and other organizations. The Trust and Safety (Content Moderation and Responsible AI) offering(s) within Accenture helps keep the internet safe and helps platform companies accelerate, scale,
and improve their businesses.
Accenture’s Trust & Safety team, serves as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. They often systematically test, evaluate, and challenge AI systems and platforms to improve the integrity, quality and safety of
content, including generative AI. You will deliver value to our clients, while making a larger impact on society.
You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, you may be exposed to objectionable or disturbing content
flashing lights or contrasting light and dark patterns.
This is meaningful work that helps keep the internet safe and responsible. It may also be challenging, at times. In this role, you may be directly or inadvertently exposed to, work with, view, or proactively engage with potentially disturbing, objectionable, and sensitive content (e.g., graphic, violent, sexual, or egregious) and expose AI systems to adversarial scenarios. Therefore, Trust & Safety resources need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. This role requires active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.
Review, classify and/or remove, work with, view, or proactively engage with content according to client
guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines Stay up-to-date with industry trends, identified generative AI shortcomings and advancements in content moderation and/or responsible AI regulations, governance, policy, and consulting work.
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
Develop and execute prompt strategies to interrogate large language models on various topics related to responsible AI, including medical advice, legal advice, and other sensitive areas.
Analyze the model's responses for appropriateness, inappropriateness, refusal to answer, or appending
disclaimers to the response according to client definitions and guidance.
Collaborate with other team members to create a comprehensive understanding of responsible AI issues
based on a model's responses.
Contribute to the development of best practices and guidelines for content moderation and responsible AI governance and policy.
#LI-EU
Strong coping, emotional resilience, and stress-management skills
Excellent comprehension, communication, English, and Estonian skills
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills
Deep familiarity and passion for the internet, internet platforms, and internet culture
High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
Ability to work well individually and as part of a team
Flexibility in meeting changing business needs in a fast-paced environment
Commitment to quality, efficiency, and effectiveness
Previous business process outsourcing, customer service, or content moderation experience is a plus
Using foreign language and new technology solutions daily, cooperating with various global Clients
Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
Our commitment to communities means providing opportunities for growth to individuals from different backgrounds. We positively welcome applications from all parts of the society, including people with lived experience of having refugee status, seeking asylum or supporting refugees.
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees
When applying please enclose the below statement:
"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018, on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntarily. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.”
Visit us at www.accenture.com
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.
Offices: Grand Canal Harbour, Dublin 2, IE · 415 Mission Street, Floor 31-34, San Francisco, California 94105, US · Porkkalankatu 5, Helsinki, Southern Finland 00180, FI · Level 29 & 30, Menara Exchange 106, Lingkaran TRX, Tun Razak Exchange, Kuala Lumpur, Kuala Lumpur 55188, MY · Warsaw Towers Sienna 39, Warsaw, 00-121, PL
There are currently 383 open customer service & support positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Aon, Brown Brothers Harriman, State Street, Accenture, Capgemini, among others. Browse the listings above to see every active employer.
Yes — 215 of the 383 open customer service & support positions offer remote or hybrid work (32 remote, 183 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
