Gdańsk, Pomeranian Voivodeship, Poland · On-site
Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cu…
Skills: Workday Configuration, Technical Delivery, Customer Success, Integration, Configuration Management
Indianapolis, Indiana, United States · On-site
WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…
Skills: Outside Sales, Account Management, Business Planning, Strategic Thinking, Forecasting
Indianapolis, Indiana, United States · On-site
Location This position is located at 8701 Keystone Xing, Indianapolis, Indiana, 46240 United States Role Summary A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Respon…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Indianapolis, Indiana, United States · On-site
Job DetailsJob Location: SSI-Indianapolis - Indianapolis, IN 46234Position Type: Full TimeTaylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment des…
Skills: Diesel Mechanics, Hydraulics, Diagnostics, Equipment Repair, Welding
Indianapolis, Indiana, United States · On-site
Job DetailsJob Location: Corporate Office - Indianapolis, IN 46204Position Type: Full TimeJob Shift: DayJob Category: Management Regional Property Manager Location: Indiana and Ohio Creating Value Through Vibrant Communi…
Skills: Multi-property Management, Team Leadership, Financial Reporting, Budgeting, Strategic Planning
Indianapolis, Indiana, United States · On-site
Job DetailsJob Location: Corporate Office - Indianapolis, IN 46204Position Type: Full TimeJob Shift: DayJob Category: Management Regional Property Manager Location: Indiana and Ohio Creating Value Through Vibrant Communi…
Skills: Multi-property Management, Team Leadership, Financial Reporting, Budgeting, Strategic Planning
Indianapolis, Indiana, United States · On-site
Job DetailsJob Location: SSI-Indianapolis - Indianapolis, IN 46234Position Type: Full TimeTaylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment des…
Skills: Diesel Engine Repair, Hydraulics, Diagnostic Troubleshooting, Aerial Equipment Maintenance, Welding
Indianapolis, Indiana, United States · On-site
Job Description As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you’ll learn on the job and make great connections with the peop…
Skills: Leadership, Supervisory Skills, Customer Service, Food Preparation, Portion Control
Indianapolis, Indiana, United States · On-site
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Relationship Management, Organization, Communication
Indianapolis, Indiana, United States · On-site
Part-Time Cashier and Front End Team Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling De…
Skills: Customer service, Cashiering, Point of sale, Loading assistance, Communication
Indianapolis, Indiana, United States · Hybrid
Job Title: Part-Time ESOL Writing Tutor Location: Downtown Indy Campus Job Type: Part-Time Schedule / Hours: 18-20 hours per week, including evenings and weekends as needed Classification: Part- Time Salary Range: $18.00…
Skills: ESOL Tutoring, Rhetorical Writing, Cultural Competency, Microsoft Office Suite, Google Suite
Indianapolis, Indiana, United States · Hybrid
$17/hr–$21/hr
Location Zip Code: 46219-1974 Job Family: Service Professional We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Pest Control Technician posi…
Skills: Pest Control, Customer Service, Route Management, Pesticide Application, Record Keeping
Indianapolis, Indiana, United States · On-site
Job Description The Catering Services Worker supports the event operations team in running successful catering orders and events within the location. The Catering Services Worker supports and carries out event set up, tr…
Skills: Customer Service, Catering Operations, Event Set Up, Food Handling, Alcohol Service
Indianapolis, Indiana, United States · On-site
$19/hr–$20/hr
At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage…
Skills: Customer Service, Insurance Verification, Data Entry, Multi-line Phone Systems, Problem Solving
Indianapolis, Indiana, United States · On-site
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
Indianapolis, Indiana, United States · On-site
Part-Time Cashier and Front End Team Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling De…
Skills: Customer Service, Cash Handling, Loading Assistance, Retail Operations, Communication
Indianapolis, Indiana, United States · On-site
$13/hr–$15/hr
Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versat…
Skills: Customer Service, Sales, Fashion Trends, Problem Solving, Teamwork
Indianapolis, Indiana, United States · Hybrid
Description Job Summary The Treasury Management Service Specialist II delivers high-touch onboarding, implementation, maintenance, and advanced service support for Business Banking and Commercial clients with complex tre…
Skills: Treasury Management, Client Onboarding, Project Management, Risk Management, ACH Payments
Indianapolis, Indiana, United States · On-site
<p><strong>Company Overview<br><br></strong></p><p>Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive…
Skills: Customer Service, Problem Solving, Project Management, Sales Quoting, AS400
Indianapolis, Indiana, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Home Property Address: 3650 West 86th St. Indianapolis, Indiana 4626…
Skills: Property Management, Staff Training, Local Marketing, Quality Assurance, Guest Service
Gdańsk, Pomeranian Voivodeship, Poland • On-site
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The role involves designing, configuring, and optimizing Workday EDM within customer environments while acting as a technical peer to client teams. The engineer will also identify and resolve technical blockers, guide clients through maturity models, and document technical history.
Candidates must have HCM Workday certification and hands-on experience with Workday deployments. Strong communication skills and the ability to manage complex stakeholder environments are essential.
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
As a Workday EDM Forward Deployed Engineer (HCM Consultant) at Kainos, you will operate as an embedded EDM Workday configuration specialist working directly within customer environments, driving hands-on adoption, optimisation, and deep business integration of EDM from go live onwards. You will be the technical bridge between Kainos and the customer; functioning as an extension of the client's internal team while maintaining close alignment with Kainos's Customer Success, Support, Onboarding, and Product functions.
The Workday HCM Forward Deployed Engineer exists at the intersection of Workday Configuration, technical delivery and customer success. You will remove friction, resolve configuration blockers, enable client teams, and guide the client from go live through to high maturity usage — the point at which adoption is self-sustaining, and churn risk is minimal.
You will be embedded across several Employee Document Management accounts concurrently, working in close partnership with the assigned Customer Success Manager on each account. The CSM owns the client relationship; you own the technical enablement and adoption.
Key Responsibilities:
Design, configure, and optimise EDM & Workday configuration within live customer environments, working as a trusted technical peer to client IT, HR, and operations teams.
Proactively identify and remediate configuration debt, performance constraints, and architectural limitations before they require escalation.
Resolve complex technical blockers and support the escalation process by providing rich environment context to accelerate case resolution.
Ensure technical continuity from implementation into the FDE engagement, working closely with the Onboarding team at go live.
Enable client administrators through direct knowledge transfer, producing configuration guides, integration documentation, and reusable templates to build sustainable internal capability.
Identify technical signals of adoption risk and provide the CSM with regular technical health summaries to enable informed account reviews and early intervention.
Guide clients through the three-stage maturity model, removing technical friction such as configuration gaps, integration failures, admin capability shortfalls, that prevents progression between levels.
Define and track account-specific maturity milestones jointly with the Customer Success Manager, using adoption metrics and usage data as evidence.
Feed structured product insight back to the Product team, surfacing recurring configuration constraints, missing capabilities, and underserved enterprise use cases.
Document account-level technical history and contribute to the broader Foward Deployed function by sharing reusable assets, resolved issues, and deployment patterns with fellow FDEs.
Essential
HCM Workday certification with demonstrable hands-on experience in leading Workday deployments and configuring live Workday environments.
Proven ability to work directly inside enterprise customer environments, building trusted technical relationships with client IT and HR operations teams.
Proven experience of managing complex stakeholder environments.
Experience resolving complex integration and configuration challenges independently, with a bias toward pragmatic, well-documented solutions.
Strong communication skills — able to translate technical detail clearly for non-technical stakeholders.
Ability to manage concurrent work across multiple accounts, balancing responsiveness with structured prioritisation.
Awareness of how technical adoption drives customer retention and long-term platform value.
Collaborative working style with a genuine commitment to knowledge sharing and team capability development.
Practical working knowledge of Kainos EDM — configuration, document management, template design, workflow automation, and version management.
Experience in a forward deploy, embedded engineering, or technical account management role, ideally within a SaaS or enterprise software environment.
Familiarity with adjacent Workday modules (Recruiting, Learning, Talent, Adv Compensation) that intersect with EDM document workflows.
Exposure to customer success metrics, adoption health scoring, or maturity frameworks.
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Thinking Beyond Limitations
At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist business areas, Digital Services and the Workday Practice, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.
Offices: 4-6 Upper Crescent, Belfast, BT7 1NT, GB · Glandore, Fitzwilliam Court, Suite 104, Leeson Close, Dublin, 2, IE · 2nd Floor, 21 Farringdon Rd, Clerkenwell, London, EC1M 3HA, GB · Tryton Business House, ul.Jana z Kolna, Gdansk, Poland IIIp, 80-864, PL · 5th Floor Timber Quay, Strand Road, Derry, BT48 7NR, GB
There are currently 3,123 open customer service & support positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
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