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Jobs at WASH (Now Hiring) — 16 open

WASH logoWASH

Client Support Associate - Remote

Grand Rapids, Michigan, United States · On-site

$22/hr–$28/hr

Mid level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Customer Service, Problem Solving, Critical Thinking, Verbal Communication, Written Communication

WASH logoWASH

Installation Technician

Riverside, California, United States · On-site

$18/hr–$26/hr

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Mechanical Aptitude, Hand Tools, Plumbing, Electrical Work, Customer Service

WASH logoWASH

Installation Technician

Riverside, California, United States · On-site

$18/hr–$26/hr

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Mechanical Aptitude, Hand Tools, Plumbing, Electrical Work, Customer Service

WASH logoWASH

Call Center Technical Support Associate - Temporary

Los Angeles, California, United States · Hybrid

Mid level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Technical Troubleshooting, Mobile OS Navigation, Case Management, Customer Experience, Email Support

WASH logoWASH

Paralegal

Miami, Florida, United States · On-site

Mid level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Contract Management, Corporate Governance, Regulatory Compliance, Insurance Claim Management, Litigation Support

WASH logoWASH

Installation Technician

Riverside, California, United States · On-site

$18/hr–$26/hr

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Mechanical Aptitude, Hand Tools, Plumbing, Electrical Work, Customer Service

WASH logoWASH

Manager, FP&A

Phoenix, Arizona, United States · On-site

Mid level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Financial Analysis, Budgeting, Forecasting, Reporting, Data Analysis

WASH logoWASH

Installation Technician

Los Angeles, California, United States · On-site

$18/hr–$26/hr

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Mechanical Aptitude, Hand Tools, Plumbing, Electrical Work, Customer Service

WASH logoWASH

Business Operations Associate, Temporary

Los Angeles, California, United States · On-site

$24/hr–$28/hr

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Work Order Processing, Inventory Management, Data Analysis, MS Excel, MS Word

WASH logoWASH

Dispatch Associate

Hicksville, New York, United States · On-site

$20/hr–$35/hr

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Dispatch Routing Software, Customer Service, Data Entry, Written Communication, Verbal Communication

WASH logoWASH

Business Operations Associate, Temporary

Los Angeles, California, United States · On-site

$24/hr–$28/hr

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Work Order Processing, Inventory Management, MS Office Suite, MS Dynamics Great Plains, Data Analysis

WASH logoWASH

Business Operations Associate, Temporary

Los Angeles, California, United States · On-site

$24/hr–$28/hr

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Work Order Processing, Inventory Management, Data Analysis, MS Excel, MS Word

WASH logoWASH

Business Operations Associate, Temporary

Los Angeles, California, United States · On-site

$24/hr–$28/hr

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Work Order Processing, Equipment Inventory Management, Data Analysis, MS Office Suite, MS Dynamics Great Plains

WASH logoWASH

Installation Scheduling Coordinator

Toronto, Ontario, Canada · On-site

Mid level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Installation Coordination, Project Management, Client Relations, Scheduling, Time Management

WASH logoWASH

Operations Support Technician

Calgary, Alberta, Canada · On-site

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Warehouse Operations, Mechanical Aptitude, Inventory Management, Field Support, Equipment Repair

WASH logoWASH

Production Technician

Grand Rapids, Michigan, United States · On-site

Entry level$850M raised

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose an…

Skills: Bench Assembly, Line Assembly, Refurbishing, Hand Tools, Air-driven Drill

WASH logo

Client Support Associate - Remote

WASH

Grand Rapids, Michigan, United States • On-site

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  • $22/hr–$28/hr
  • Full-time, Temporary
  • bachelor degree
  • Professional Development, Promotional Opportunities, Learning Environment
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Provide high-quality customer experiences for B2B clients by resolving requests and managing escalations within established SLAs. Handle client disbursements, generate revenue reports, and collaborate with internal departments to ensure operational efficiency.

Requirements

Requires a bachelor's degree or equivalent experience and at least 2 years of customer service experience. Proficiency in MS Office and strong communication and organizational skills are essential.

Full job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture.  If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you.  We invite you to bring your passion and experience to our team!

As a Client Support Associate, you'll be part of a team that directly impacts WASH's mission to be a world-class service provider and drives the smooth integration of WASH's new business ventures. The Client Operations team operates within a fast-paced environment, managing a high volume of diverse client inquiries, all while delivering essential cross-functional support to both our Sales and Operations teams. A successful Client Support Associate is well-organized, solution-oriented, and maintains a polished and professional demeanor. The ideal candidate is enthusiastic about delivering top-tier customer service, has a natural inclination for precision and organization, and demonstrates unwavering initiative in not only attaining but also enhancing team performance and productivity goals.

Estimated Salary: $22 - $28 per hour based on qualifications and experience.

Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.

Responsibilities:

  • Provide best-in-class customer experiences for WASH’s business to business clientele
  • Interpret and resolve client requests within established SLAs
  • Take ownership during client interactions and achieve first-contact resolution outcomes
  • Prepare correspondences for internal and external clients
  • Calculate and explain client disbursements
  • Generate client revenue and portfolio reports
  • Interpret and explain contract terms
  • Diffuse difficult client interactions and handle escalations
  • Liaise with key departments to address a variety of client inquiries
  • Achieve and maintain quality assurance standards
  • Participate in special projects, as requested

Requirements:

  • Bachelor’s degree from an accredited college or university, or equivalent applicable experience
  • Minimum of 2 years of customer service experience
  • Strong organization, critical thinking, and problem-solving skills
  • Excellent verbal and written communication skills
  • Demonstrated proficiency in MS Office (Outlook, Word, Excel)
  • Bilingual English-Spanish or English-French is a plus

Related keywords

B2BSLAFirst-Contact ResolutionClient DisbursementsPortfolio ReportsQuality AssuranceMS OfficeCustomer CareClient OperationsBusiness Ventures

About WASH

LinkedInVisit site

Let us take care of your laundry!

Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1947
Headquarters
Torrance, California
LinkedIn followers
10,571
Total funding
$850M

Apartment owners, property managers and college administrators trust WASH to deliver hassle-free laundry room management, innovative technology, and reliable service with a focus on sustainability. We pride ourselves on our responsiveness, unmatched service and the long-standing partnerships we have forged with our customers since 1947. • Through digital solutions and connected rooms, WASH delivers convenient payment and service options to residents while also providing real-time data and automation to empower management decisions. • Our employees are our greatest asset. That’s why our average employee tenure is more than nine years. • Sustainable business practices like putting people first and proactive steps towards reducing our carbon footprint have kept us in business for 75 years and position us for the next 75. The result is an enhanced laundry experience, improved resident satisfaction, smarter operations and greater profitability. To learn more about WASH, visit wash.com.

Offices: 2200 W 195th St, Torrance, California 90501, US

Management of Multifamily Laundry RoomsCommercial Distribution of Laundry EquipmentDomestic Appliance Rentaland Parking Facilities ManagementConsumerCommercialLaundry and Dry-cleaning
View all jobs at WASH

About WASH

LinkedInVisit site

Let us take care of your laundry!

Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1947
Headquarters
Torrance, California
LinkedIn followers
10,571
Total funding
$850M

Apartment owners, property managers and college administrators trust WASH to deliver hassle-free laundry room management, innovative technology, and reliable service with a focus on sustainability. We pride ourselves on our responsiveness, unmatched service and the long-standing partnerships we have forged with our customers since 1947. • Through digital solutions and connected rooms, WASH delivers convenient payment and service options to residents while also providing real-time data and automation to empower management decisions. • Our employees are our greatest asset. That’s why our average employee tenure is more than nine years. • Sustainable business practices like putting people first and proactive steps towards reducing our carbon footprint have kept us in business for 75 years and position us for the next 75. The result is an enhanced laundry experience, improved resident satisfaction, smarter operations and greater profitability. To learn more about WASH, visit wash.com.

Offices: 2200 W 195th St, Torrance, California 90501, US

Management of Multifamily Laundry RoomsCommercial Distribution of Laundry EquipmentDomestic Appliance Rentaland Parking Facilities ManagementConsumerCommercialLaundry and Dry-cleaning
View all jobs at WASH

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