Indianapolis, Indiana, United States · On-site
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of pati…
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of pati…
Skills: Patient Registration, Financial Counseling, Medical Billing, HIPAA Compliance, Patient Interviewing
Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · Hybrid
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States • On-site
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The Patient Access Rep I manages patient preregistration, registration, and financial counseling, including the collection of co-payments and liabilities. They coordinate with medical and revenue cycle departments to ensure accurate medical record generation and adherence to HIPAA guidelines.
Candidates must possess a High School Diploma/GED or professional/vocational/trade training. The role requires the ability to compassionately engage with patients regarding financial responsibilities and accurately enter demographic and insurance data.
The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Work Location:
8111 S Emerson Ave Suite 100
Indianapolis, IN 46237
Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
Verbally interview patient and/or family in order to obtain registration information.
Identifies patient liabilities, obtains patients on pre-service payments, counsel’s patients on payer financial waivers, and processes co-payments collections.
Identify co-payment procedures and fiscal procedures related to registration procedures.
Complete computer and telephone pre-registrations to maintain patient flow.
Required High School Diploma/GED OR
Required Professional/Vocational/Trade Training
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
A trusted leader in providing faith-based, integrated health care, Franciscan Alliance brings together the latest technology, innovative procedures and the brightest, most compassionate people to serve our patients in Indiana, Illinois and Michigan. Throughout our 13 hospitals and many medical practices, we offer a number of nationally recognized Centers of Health Care Excellence. Our health care system carries forth Christ’s healing ministry and strengthens the Catholic health care mission by: Providing a broad, coordinated continuum of health care services with an emphasis on improving the health of persons and communities; Treating the mind, body and spirit with holistic and comprehensive medical options; Developing creative structures for health care delivery; Being advocates for those in need; Identifying and developing our sisters and laity for Franciscan leadership.
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