Hyderabad, Telangana, India · On-site
Company Description Sutherland is seeking a seeking a L2 Support Engineer provides advanced troubleshooting for clinical hardware, imaging workflows, telemetry systems, and platform components. This role acts as the esca…
Skills: Problem Solving, Radiology Workflows, PACS, DICOM, NinjaOne
Hyderabad, Telangana, India · On-site
$20k–$25k/mo
Company Description MSX International is represented by over 6,000 employees across 80 countries around the world. Today, MSX International is the world’s largest provider of automotive retail solutions to auto OEMs in t…
Skills: Customer Engagement, Vehicle Demonstrations, Dealership Support, Sales Coordination, Bike Riding
Hyderabad, Telangana, India · On-site
The job profile for this position is HIH - Software Engineering Associate Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possib…
Skills: Java, Spring Boot, TypeScript, MongoDB, AWS
Hyderabad, Telangana, India · On-site
The job profile for this position is HIH - Software Engineering Associate Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possib…
Skills: Java, Spring Boot, TypeScript, MongoDB, AWS
Hyderabad, Telangana, India · On-site
The job profile for this position is HIH - Operations Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help on…
Skills: Analytical Skills, Problem Solving, Oral Communication, Written Communication, Presentation Skills
Hyderabad, Telangana, India · On-site
Location: Outlet-Based RGIA Reporting To: Spa Manager / Operations Manager Role Summary The Duty Manager acts as the front-line leader responsible for ensuring smooth day-to-day operations during their shift. This includ…
Skills: Shift Management, Guest Handling, Service Orientation, Communication Skills, Sales Orientation
Hyderabad, Telangana, India · On-site
Location: Outlet-Based Reporting To: Spa Manager / Operations Manager Role Summary The Duty Manager acts as the front-line leader responsible for ensuring smooth day-to-day operations during their shift. This includes su…
Skills: Shift Management, Guest Handling, Service Orientation, Communication Skills, Sales Orientation
Hyderabad, Telangana, India · On-site
Location: Outlet-Based Reporting To: Spa Manager / Duty Manager Role Summary: The Guest Service Associate (GSA) is the face of the spa, responsible for welcoming guests, managing front desk operations, and supporting ser…
Skills: Communication, Sales, Upselling, Time Management, Computer Literacy
Hyderabad, Telangana, India · On-site
Job Title: Account Executive – US Market (India) Location: India preferably in Hyderabad (Supporting US – West Coast Region) (Working in Shift and full support until minimum 3.00 PM PST) Experience: 10 Years (Inside Sale…
Skills: Inside Sales, Account Management, Client Relationship Management, Financial Coordination, Invoicing
Hyderabad, Telangana, India · On-site
Key Responsibilities System Performance Monitoring & Issue Resolution • Monitor day-to-day performance of the entire distributed solar fleet using Freyr’s Fleet View platform, identifying anomalies, generation shortfalls…
Skills: Data Analytics, Performance Monitoring, Microsoft Excel, Stakeholder Management, Data Visualization
Hyderabad, Telangana, India · Remote Solely
Company Description An enterprise client is currently recruiting people who can bring energy, emotion, and clarity to their voice, whether you’re a professional actor or someone with a naturally expressive personality. T…
Skills: Urdu Fluency, Vocal Expression, Emotional Range, Video Recording, Audio Recording
Hyderabad, Telangana, India · Hybrid
Responsibilities Job Responsibilities Operational & Compliance Management: Manage end-to-end SCA operations in alignment with company policies, regulatory requirements, and industry standards.Ensure strict adherence to s…
Skills: Operational Management, Compliance Management, People Leadership, Performance Management, Training And Development
Hyderabad, Telangana, India · On-site
Company: Ridhira Group Location: Hyderabad Department: Sales / Customer Relationship Management Experience: 6 - 9 Years Job Summary We are looking for a dynamic and customer-focused CRM Sales Executive to manage customer…
Skills: Lead Management, Customer Relationship Management, Sales Conversion, Negotiation, CRM Tools
Hyderabad, Telangana, India · On-site
Job title: Salesforce Solution Architect - Service Cloud / Salesforce Consumer Goods Cloud & Core Architect Location: Hyderabad Opella is the self-care challenger with the purest and third-largest portfolio in the Over-T…
Skills: Salesforce Service Cloud, Salesforce Consumer Goods Cloud, Solution Architecture, Case Management, Omni-Channel Routing
Hyderabad, Telangana, India · On-site
Job Title: L2.5 Support Engineer – IM Platform Experience: 5+ Years Job Description: • Provide L2.5 production support for Investment Management (IM) platforms • Manage incident response, troubleshooting, and resolution …
Skills: Investment Management, Capital Markets, L2.5 Production Support, API Management, Data Engineering
Hyderabad, Telangana, India · On-site
Department: IT Infrastructure & Security Reports To: Senior Infrastructure Manager Employment Type: Full-Time Shift Timings: Eastern Time Experience: 2-3 years Job Summary We are seeking a dedicated and detail-oriented J…
Skills: Microsoft Intune, Microsoft Defender for Endpoint, Windows OS, Active Directory, Office 365
Hyderabad, Telangana, India · On-site
Job Requirements Job Title: Store Manager - Tanishq Company Name: Titan Job Type: Full-Time Job Category: Jewellery - SMR Department: Retail Store - Tanishq (LFS) Location: Hyderabad, Telangana, India Additional Paramete…
Skills: Retail Management, Sales Strategy, Staff Training, Inventory Management, Customer Service
indiagoldHyderabad, Telangana, India · On-site
• Receive and assist customer walk-ins at the branch for gold loan inquiries and applications • Conduct gold purity assessment and assaying using fire assay, karat meter, and acid testing methods • Evaluate gold ornament…
Skills: Gold Assaying, Gold Purity Assessment, Loan Processing, KYC Verification, RBI Guidelines
Hyderabad, Telangana, India · On-site
Job Requirements As a Customer Relations Officer at Titan, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships with our valued clients. In this role, you will be responsibl…
Skills: Customer Relations, Retail Sales, Complaint Resolution, Product Knowledge, Customer Service
Hyderabad, Telangana, India · On-site
Job Requirements Job Title: Retail Gemmologist We are seeking a skilled Retail Gemmologist to join our team. As a Retail Gemmologist, you will be responsible for providing expert knowledge and guidance on gemstones to ou…
Skills: Gemstone Identification, Gemstone Quality Assessment, Customer Service, Communication Skills, Interpersonal Skills
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Provide advanced troubleshooting for clinical hardware, imaging workflows, and telemetry systems as an escalation point for L1 support. Perform deep-dive analysis of platform components and author technical documentation such as SOPs and runbooks.
Requires 3 to 6 years of experience in L2 support, NOC/SRE, or medical device support. Candidates should have expertise in RMM tools, observability platforms, and a strong understanding of radiology workflows.
Sutherland is seeking a seeking a L2 Support Engineer provides advanced troubleshooting for clinical hardware, imaging workflows, telemetry systems, and platform components. This role acts as the escalation point for L1 and ensures seamless handoff to L4 where required.
• Deep-dive analysis of TechLive platform, devices, ScanLink workflows, WatchRTC telemetry, and NinjaOne diagnostics.
• Troubleshoot workflow, imaging, and device-level issues beyond L1 scope.
• Validate network/firewall prerequisites, connectivity, and data flows.
• Perform diagnostics: log analysis, workflow validation, error tracebacks.
• Escalate to L4 for software defects, CI/CD issues, cloud outages, and security incidents.
• Author/update SOPs, KB articles, and runbooks.
• Participate in RCA reviews and problem management.
• Strong problem-solving and deep troubleshooting ability.
• Understanding of radiology workflows (PACS, DICOM preferred).
• Hands-on expertise with RMM tools (NinjaOne) and observability tools (Datadog/Splunk).
• Knowledge of cloud concepts (AWS/GCP basics).
• Strong escalation judgment and communication skills.
• 3–6 years in L2 support, NOC/SRE, platform support, or medical device support.
• Experience troubleshooting workflows, logs, device performance, and network issues.
All your information will be kept confidential according to EEO guidelines.
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There are currently 867 open customer service & support positions in Hyderabad, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accenture, Amazon, Genpact, Mattel, Inc., Kotak Mahindra Bank, among others. Browse the listings above to see every active employer.
Yes — 203 of the 867 open customer service & support positions offer remote or hybrid work (19 remote, 184 hybrid).
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