Retail Lead Associate (Reduced-Time), Customer Experience Operations
Huntsville, Alabama, United States · On-site
Entry level$67M raised
Pay starts at $18.05 per hour with benefits available. Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability FH 07:45-14:15 As a Retail Lead Associate, you will be the face of …
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Huntsville, Alabama, United States · On-site
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Huntsville, Alabama, United States · On-site
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BJ's Restaurants, Inc.
Senior Kitchen Manager
Huntsville, Alabama, United States · On-site
Mid level
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Birmingham, Alabama, United States · Remote Solely
Entry level
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Relationship Banker I - Bob Wallace Branch - Huntsville AL
Huntsville, Alabama, United States · On-site
$40k–$47k/yr
Entry level
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place …
Skills: Customer Service, Cash Handling, Relationship Building, Communication Skills, Problem Resolution
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
high school
401(k) matching, Medical advice line, Mental health support, EAP
Posted 9d ago
~39 hrs/week
Responsibilities
The Retail Lead Associate will assist with customer service operations and floor leadership, ensuring a positive customer experience at Amazon retail locations. Responsibilities include managing inventory, providing peer feedback, and maintaining site safety and quality standards.
Requirements
Candidates must have a high school diploma or equivalent and be at least 18 years old. A minimum of one year of experience in retail, customer-facing roles, or leadership is required.
Full job description
Pay starts at $18.05 per hour with benefits available.
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability FH 07:45-14:15
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities - Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team. - Utilize inventory management systems to scan, process, and count product. - Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices. - Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - Work with a manager to maintain the physical safety and quality standards of the site. - Work in a fast changing and ambiguous environment. - Perform additional duties, as assigned - Work flexible hours including nights, weekends, and holidays. - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.
Basic Qualifications:
- High school or equivalent diploma - Are 18 years of age or older - 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
Preferred Qualifications:
- Experience in training others
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
How many Customer Service & Support jobs are open in Huntsville, AL right now?
There are currently 1,192 open customer service & support positions in Huntsville, AL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Huntsville, AL?
Companies currently hiring include Huntsville Hospital, Domino's, Lowe's Companies, Inc., Bass Pro Shops, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Huntsville, AL?
Yes — 68 of the 1192 open customer service & support positions offer remote or hybrid work (58 remote, 10 hybrid).
How do I apply for Customer Service & Support jobs in Huntsville, AL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.