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The Maintenance Technician III is responsible for performing complex repairs, preventative maintenance, and apartment make-readies to ensure community standards. They also provide leadership, training, and mentoring to the maintenance team while maintaining a professional and customer-focused environment.
Requirements
Candidates must have a high school diploma or GED and at least 3 years of experience in apartment maintenance or a skilled trade. Required certifications include a valid driver's license, EPA/HVAC certification, and CPO certification.
Full job description
At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities.
We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way.
Join a company where your work matters and your future is full of opportunity!
Maintenance Technician III | Job Overview
Maintenance professionals play a vital role in creating an exceptional apartment community. As Maintenance Technician III, you will be responsible for handling complex work orders, mentoring junior techs, and helping lead preventative maintenance efforts. You are expected to have your certification in HVAC, and experience in electrical, plumbing, appliance repair, and team leadership.
Maintenance Technician III | Education, Experience, and License Qualifications
Education:
High School or GED equivalent
Experience:
Minimum of 3 years’ experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical. Prior supervisory or lead technician experience strongly preferred.
Licenses & Certifications:
Valid Driver's License
EPA/ HVAC Certification
CPO Certification
Maintenance Technician III | Job Functions
Repair & Preventative Maintenance
Diagnose and perform maintenance and repairs in a timely and professional manner.
Assure all service requests are completed by Hawthorne standards.
Repair and restore vacant apartments to make ready status in preparation for the next move-in and per company standard.
Assist with pool maintenance and cleaning.
Completion of preventative maintenance according to the guidelines outlined in company policy.
Maintaining Building & Grounds
Perform building and common area upkeep daily. Assist in keeping ground neat and free of litter, debris, and pet waste.
Maintain shop appearance to facilitate quick assessment of supply inventory.
Team & Leadership Responsibilities
Provide leadership, training, and mentoring to the maintenance team.
Additional Responsibilities
Promote good public relations with residents, co-workers, and company staff. Through the LIVE IT culture, always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees. Always maintain professionalism.
Conduct on-call emergency service rotation as scheduled.
Follow safety guidelines in accordance with OSHA and company policy and standards.
Complete special projects as needed.
What Makes Someone SOAR in This Role?
Positive Attitude: Brings pride and focus to technical challenges.
Willingness to Learn: Continues to grow while helping others succeed.
People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
Reliable: A dependable presence for the community and team.
Leadership: Brings technical expertise and problem-solving to the forefront while mentoring and guiding others.
Work Schedule & Availability
Maintenance Technicians work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on-call rotation for after-hours emergencies and occasional support for resident events, as needed.
Hawthorne’s Total Rewards Package | Compensation and Benefits
Maintenance Technician III – Specific Benefits: Maintenance Technician II is eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to their hourly compensation.
Professional Benefits:Maintenance Technician III Today – Maintenance Supervisor tomorrow!
Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. In addition, we also offer an education reimbursement program to grow your skills in maintenance.
Personal Benefits:
Free Dental Insurance
Comprehensive and Affordable Plans for Medical and Vision Coverage • Health and Wellness Incentives
401k Retirement Match Program
Paid time off including your birthday!
Paid sick time off
Pet Insurance Plans
Paid Maternity, Paternity, and Adoption Leave Options
Telehealth – Access to Doctors 24/7/365
Company Paid Life Insurance
Retirement Planning
Hawthorne is an equal opportunity employer.
Related keywords
Maintenance TechnicianHVACElectricalPlumbingAppliance RepairEPA CertificationCPO CertificationPreventative MaintenanceApartment MaintenanceSupervisoryOSHABuilding MaintenanceGroundskeepingInventory ManagementOn-callCustomer Service
The Nation's #1 Apartment Management Company in Resident Satisfaction. Committed to delivering unforgettable experiences
Industry
Real Estate
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Greensboro, North Carolina
LinkedIn followers
29,236
Hawthorne Residential Partners was founded by Ed Harrington, Shoff Allison, and Samantha Davenport. All have been friends and co-workers for years and share the same principles, desire, and entrepreneurial drive that have shaped the trio of services offered: property management, acquisitions, and development. Phil Payonk joined Hawthorne as Chief Investment Officer and Principal in 2010. The team of original owners has known Phil for many years and worked with Phil while he was in the lender servicing industry. Today, Hawthorne's portfolio consists of more than 64,000+ units across 275 communities. Hawthorne's rapid growth since the company's inception in early 2009 can be attributed to the strong network of friends and business associates developed over many years.
Hawthorne's President, Samantha Davenport, states, "The passion and commitment to exceed our residents, employees, and clients expectations is exuded throughout our company." The company's motto is "Live The Difference." The "Live It" commitment is evident throughout the company's culture. "Live It" represents the company's commitment to superior customer service to our residents, teammates, and clients.
Offices: 804 Green Valley Rd, Suite 300, Greensboro, North Carolina 27408, US
Apartment Management ServicesNew Construction Lease UpAsset RepositioningProperty ManagementInvestment ManagementMultifamilyand Third Party ManagementResidentialCommercial Real EstateProperty Management
How many Customer Service & Support jobs are open in Huntsville, AL right now?
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