Customer Service & Support Jobs in Hsinchu, Taiwan (Now Hiring) — 140 open — Page 2

PLEASE NOTE: Only applicants located in Taiwan will be considered for this job

Are you a proactive, technically adept engineer or scientist with a passion for solving complex challenges? Join our team as an Applications Engineer, where you’ll bridge the gap between cutting-edge technology and customer success. In this role, you’ll drive the development, optimization, and integration of our tools into customer workflows, ensuring maximum performance and value. By collaborating closely with customers and internal teams, you’ll translate technical requirements into actionable solutions, refine applications, and contribute to the growth of our revolutionary technology.

WHO WE ARE

UNISERS AG is a dynamic startup spun out of ETH Zurich, dedicated to solving the semiconductor industry’s most pressing challenge: contamination control. We’re scaling rapidly to bring our groundbreaking technology to market—and we’re looking for talented individuals to join us on this journey.

ROLE OVERVIEW

• Customer Collaboration: Engage directly with customers to understand their processes, challenges, and goals, and provide expert guidance on integrating and optimizing UNISERS tools for their specific applications.
• Applications Development: Take ownership of developing and refining applications through in-house lab tests, on-site experiments, workflow optimization, and tailored solutions that maximize the value of our technology for customers.
• Technical Leadership: Drive customer projects by aligning customer needs with internal objectives, ensuring milestones are met, and delivering outcomes that achieve shared goals.
• Problem-Solving: Troubleshoot technical issues, analyze data, and propose innovative solutions to enhance tool performance, reliability, and customer satisfaction.
• Knowledge Sharing: Document findings, share insights with internal teams, and contribute to the creation of training materials and best practices for customers and colleagues.
• Communication: Present technical concepts clearly and professionally to both customers and internal stakeholders, fostering collaboration and understanding.
• Travel: Frequent domestic travel required Location: Hsinchu, Taiwan (Home Office Available)

YOUR SKILLS

• Degree in Chemistry, Chemical Engineering, Materials Science, Physics, or a related technical field, with hands-on experience in analytical methods for nanoparticles and surfaces.
• Strong background in semiconductor-grade material testing, contamination control, or application development for R&D or manufacturing environments.
• Experience in developing, troubleshooting, or optimizing advanced analytical tools in high-tech settings.
• Proficiency in data analysis (Python is a plus).
• Ability to work independently, manage multiple priorities, and deliver high-quality results with minimal supervision.
• Excellent written and verbal communication skills in English; fluency in Mandarin is essential for this role.
• Knowledge of local semiconductor manufacturing standards and facilities in Taiwan.
• Commitment to safety, confidentiality, and continuous learning.

WHAT WE VALUE

• Respect and Inclusivity: Embracing diverse perspectives and fostering a collaborative, cross-cultural team environment.
• Environmental Stewardship: Passion for sustainability and minimizing waste in our processes.
• Accountability and Growth: Taking ownership of your work, learning from challenges, and continuously improving your skills and our company’s impact.
• Adaptability and Innovation: Creatively solving problems and navigating ambiguity to deliver effective solutions.
• Communication and Collaboration: Articulating complex ideas clearly and working seamlessly with teams and customers to achieve shared success.

Ready to make an impact?

If you’re excited about shaping the future of semiconductor technology and thrive in a customer-facing, technical role, we’d love to hear from you. Apply today