Taichung, Taiwan · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Software support, Troubleshooting, Technical documentation, System analysis, Software testing
Taichung, Taiwan · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Software support, Troubleshooting, Technical documentation, Software testing, System analysis
Taichung, Taiwan · On-site
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level…
Skills: Equipment installation, Troubleshooting, System repair, Preventive maintenance, Technical support
Taichung, Taiwan · On-site
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level…
Skills: Equipment installation, Troubleshooting, System repair, Preventive maintenance, Metrology
Taichung, Taiwan · On-site
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level…
Skills: Equipment installation, Troubleshooting, System repair, Preventive maintenance, Technical support
Taichung, Taiwan · On-site
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level…
Skills: AOI products, Process integration, Troubleshooting, Technical presentation, System demonstration
Taichung, Taiwan · On-site
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a va…
Skills: Administrative support, Clerical skills, Data collection, Reporting, Office equipment operation
Taichung, Taiwan · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Mechanical engineering, Electrical engineering, Electro-optical engineering, Controlling engineering, Computer science
Taichung, Taiwan · On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Skills: Customer service, Wealth planning, Investment advisory, Account management, Problem-solving
Taichung, Taiwan · On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Skills: Customer service, Wealth planning, Investment advisory, Account management, Communication skills
Taichung, Taiwan · On-site
We are looking for a passionate and dedicated individual to lead our Taichung City Xitun District boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring y…
Skills: Sales management, Team leadership, Business operations, Customer service, Inventory management
Taichung, Taiwan · On-site
Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully in…
Skills: Sales, Customer Relationship Management, Luxury Retail, Watchmaking, High Jewelry
Hsinchu, Taiwan · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Equipment Troubleshooting, Root Cause Analysis, New Product Introduction, System Performance Analysis, Technical Documentation
Taichung, Taiwan · Hybrid
The Group You will be Part of The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers…
Skills: Order fulfillment, SAP, Technical support, Semiconductor industry, Excel
Taichung, Taiwan · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up artistry, Customer service, Visual merchandising, Point-of-sale software, Communication
Taichung, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Semiconductor equipment, Troubleshooting, Diagnostics, Electrical schematics, Mechanical schematics
Taichung, Taiwan · On-site
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Sales Strategy, Account Management, Contract Negotiation, CRM Management, Business Development
Taichung, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Semiconductor equipment, Troubleshooting, Diagnostics, Electrical schematics, Mechanical schematics
Taichung, Taiwan · On-site
$943k–$1276k/yr
Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that em…
Skills: Troubleshooting, System installation, Equipment repair, Preventive maintenance, Mechanical engineering
Taichung, Taiwan · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Administrative support, Order processing, Data entry, Document management, Customer service
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The engineer will analyze and resolve complex equipment software issues while providing support through ticketing systems. They will also create technical documentation, verify software changes, and assist in training junior team members.
Candidates should demonstrate expanded conceptual knowledge in their discipline and possess strong problem-solving skills. The role requires the ability to explain complex information clearly and work effectively within established guidelines and policies.
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Location:
Taichung,TWNYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
1. Analyze and collaborate to resolve Applied Materials’ equipment software application and systems issues of moderate complexity. Learn and investigate customer's high value problem (HVP), systemic bug or software failures.
2. Provides customer software support via Software Ticketing system.
3. Provides timely updates/reports to all stakeholders on key customer software issues. Aligns and delivers in line with group objectives.
4. Create, test, and verify Software Change Notifications and Key Feature Procedures for product software.
5. Participates in developing customer focused feature documentation for external software features.
6. Participates and contributes in equipment software specification and design, testing and documentation reviews as appropriate for customer requests.
7. Assists in training junior level engineers and detailed product operation.
Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities.
Understands key business drivers; uses this understanding to accomplish own work.
No supervisory responsibilities but provides informal guidance to new team members.
Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.
Impacts quality of own work and the work of others on the team; works within guidelines and policies.
Explains complex information to others in straightforward situations.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
We deliver material innovation that changes the world.
Applied Materials is the leader in materials engineering solutions that are at the foundation of virtually every new semiconductor and advanced display in the world. The technology we create is essential to advancing AI and accelerating the commercialization of next-generation chips. At Applied, we push the boundaries of science and engineering to deliver material innovation that changes the world. We look forward to engaging with you on compelling topics about the semiconductor industry. We want to hear from you, but offensive comments that create an unpleasant environment for our community will be removed. Thanks for your understanding.
Offices: 3050 Bowers Avenue, Santa Clara, CA 95054, US
There are currently 103 open customer service & support positions in Taichung, Taiwan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lam Research, Applied Materials, H&M Group, KLA, ASML, among others. Browse the listings above to see every active employer.
Yes — 11 of the 103 open customer service & support positions offer remote or hybrid work (0 remote, 11 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
