At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the wo…
Branch Customer Service Clerk/Officer 分行服務暨作業專員/ 副理 (台中分行)
Taichung, Taiwan · On-site
Mid level$16B raised
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Taichung, Taiwan · On-site
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The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
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Full-time
bachelor degree
Posted 14d ago
~40 hrs/week
Responsibilities
The Service Sales Specialist will drive service sales processes and generate service sales opportunities within designated areas. Responsibilities include penetrating Installed Base, promoting upgrades and solutions, and building long-term customer relationships.
Requirements
Candidates should have a bachelor's degree in a relevant technical field and 3-5+ years of experience in sales or business development in the power distribution or industrial automation sectors. A proven track record in service sales and managing maintenance contracts is also required.
Full job description
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Local Division Manager
__
Your role and responsibilities
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
The work model for the role is: hybrid
This role is contributing to the Service Division in Taiwan.
You will be mainly accountable for:
Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
Qualifications for the role
Bachelor’s degree in Electrical Engineering, Automation, Mechanical Engineering, or a related technical field. (Business degrees with technical sales experience are also highly valued).
3-5+ years of experience in sales or business development within the power distribution or industrial automation sectors.
Proven track record in service sales, managing maintenance contracts, or aftermarket support.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Related keywords
Service SalesCustomer Relationship ManagementSales PlanningMarket AnalysisTechnical SalesPower DistributionIndustrial AutomationMaintenance ContractsAftermarket SupportSales StrategyMarketing ActivitiesUpgradesRetrofittingValue-Add SolutionsLead GenerationBusiness Development
Helping industries outrun with our leading technologies in electrification and automation. go.abb/outrun
Industry
Automation Machinery Manufacturing
Company size
10,001+ employees
Headquarters
Zurich, ZH
LinkedIn followers
4,392,212
Total funding
$549M
ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on over 140 years of excellence, ABB’s more than 110,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com
Privacy notice & house rules: https://social.abb/social-media-information
Before applying for a job at ABB, please read our Fraud Warning: https://careers.abb/global/en/fraud-warning
Offices: Affolternstrasse 44, Zurich, ZH 8050, CH
ABB AbilityRoboticsIndustryMotors and generatorsDrivesSmart buildingsE-mobilityMarine vesselsData centersRenewable energy
How many Customer Service & Support jobs are open in Taichung, Taiwan right now?
There are currently 103 open customer service & support positions in Taichung, Taiwan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Taichung, Taiwan?
Companies currently hiring include Lam Research, Applied Materials, H&M Group, KLA, ASML, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Taichung, Taiwan?
Yes — 11 of the 103 open customer service & support positions offer remote or hybrid work (0 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Taichung, Taiwan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.