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Customer Service & Support Jobs in New Taipei, Taiwan (Now Hiring) — 20 open

VersaFile (An RKO Company) logoVersaFile (An RKO Company)

SAP Technical Specialist

New Taipei, Taiwan · Remote Solely

Senior

SAP Technical Specialist – Enterprise Solutions (Japanese Speaking) About Us VersaFile is a fast-growing software company based in Canada that specializes in attachment and data archiving solutions for SAP, SuccessFactor…

Skills: ABAP, ABAP Cloud, SAP BTP, SuccessFactors, SAP S/4HANA

凱基金控 KGI Financial logo凱基金控 KGI Financial

【凱基銀行/通路發展處.北二區.板橋分行】分行實習生

New Taipei, Taiwan · On-site

Entry level

Join us to build a leading financial company in Asia! Job Family 業務支援-個人金融/Retail Banking (Job Family) (KGIB_SP_RB) Job Description 1. 處理銀行櫃檯交易實作 : -存匯櫃台實習,ex.存提匯款交易、受理定存交易等 -服務台實習,ex.協助客戶辦理開戶、各項存匯業務約定申請及變更、推廣客戶申辦信用卡等 -擔…

Skills: Retail Banking, Customer Service, Cash Handling, Digital Banking Promotion, Account Opening

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Guest Experience Expert

New Taipei, Taiwan · On-site

Entry level

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…

Skills: Guest Relations, Customer Service, Operational Processing, Communication, Reporting

SupportYourApp logoSupportYourApp

(fluent English) Account Manager (Asian Market)

New Taipei, Taiwan · Remote Solely

Mid level

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be …

Skills: Account Management, Stakeholder Management, KPI Monitoring, SLA Management, Conflict Resolution

Advantech logoAdvantech

AE 產品應用工程師 - Industrial Wireless Solutions (Embedded/ 林口園區)

New Taipei, Taiwan · On-site

Mid level

【主要工作內容】 1. 提供產品售前/售後技術服務。 2. 產品技術文件 ( FAQ , User Manual / Guide , Driver Porting Guide and Failure report等 …) 撰寫與更新。 3. 系統操作包含軟體驅動、韌體與平台整合之工作。 4. 問題查找與故障分析。 5. 跨部門合作,釐清 / 收斂問題並回覆客戶。 6. 於新產品開發初期,以客戶角度換位思考,進行產品應用評估與測試,基於使…

Skills: C/C++, Linux Shell Scripts, ARM Platform, Yocto, Ubuntu

凱基金控 KGI Financial logo凱基金控 KGI Financial

【通路發展處.富裕客群暨薪綜拓展管理部.富客拓展二科】富裕客群專員兼任板橋分行業務專員

New Taipei, Taiwan · On-site

Entry level

Join us to build a leading financial company in Asia! Job Family 業務管理-個人金融/Retail Banking (Job Family) Job Description 積極開發薪轉業務,提供客戶合適的金流方案,達成個人薪轉業務目標 1.開發目標之薪轉客戶,瞭解客戶的需求,執行薪轉業務之推廣與策略 2.維繫既有薪轉客戶,提供即時產品服務,提升與本行往來黏著度 3.各項交…

Skills: Business Development, Payroll Services, Customer Relationship Management, Cross-selling, Financial Planning

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Coordinator-Admin

New Taipei, Taiwan · On-site

Entry level

POSITION SUMMARY Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboar…

Skills: Client Communication, Database Management, Office Administration, Word Processing, Spreadsheet Software

ASML logoASML

DE - DUV GSC (Asia) Bottom Engineer - Linkou

New Taipei, Taiwan · On-site

Senior$526M raised

DE DUV GSC is supporting the the Customer Support (CS) organization which is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the neces…

Skills: Problem Analysis, Stakeholder Management, Pneumatics, Hydraulics, Electronics

Prudential plc logoPrudential plc

客戶經營暨數位通路經理

New Taipei, Taiwan · On-site

Senior$463M raised

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people,…

Skills: Customer Relationship Management, Cross-selling Strategy, Digital Channel Management, Marketing Campaign Planning, Product Strategy

凱基金控 KGI Financial logo凱基金控 KGI Financial

【通路發展處.富裕客群暨薪綜拓展管理部.富客拓展二科】富裕客群專員兼任板橋分行業務專員

New Taipei, Taiwan · On-site

Entry level

Join us to build a leading financial company in Asia! Job Family 業務管理-個人金融/Retail Banking (Job Family) Job Description 積極開發薪轉業務,提供客戶合適的金流方案,達成個人薪轉業務目標。 1.開發目標之薪轉客戶,瞭解客戶的需求,執行薪轉業務之推廣與策略。 2.維繫既有薪轉客戶,提供即時產品服務,提升與本行往來黏著度。 3.…

Skills: Business Development, Payroll Services, Customer Relationship Management, Cross-selling, Financial Planning

Eaton logoEaton

Power Distribution Field Application Engineer

New Taipei, Taiwan · On-site

Mid level$12B raised

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to Power Distribution Field Application Engineer in Eaton’s Electrical Busine…

Skills: IEC Standards, CNS Standards, Electrical Power Distribution, Low Voltage Switchgear, Technical Support

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

EXC Lounge Assistant Manager

New Taipei, Taiwan · On-site

Mid level

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…

Skills: Guest Relations, Front Office Management, Payment Processing, Staff Training, Conflict Resolution

Advantech logoAdvantech

FAE 應用工程師 - AInterCon (Embedded/ 林口園區)

New Taipei, Taiwan · On-site

Mid level

【職務介紹】 研華正在招募一位FAE工程師。能夠面對國外的客戶,進行嵌入式工業電腦產品的軟硬體技術支援服務,因此該份工作需要具備英文溝通能力、電腦軟硬體相關技術能力和客戶服務經驗為佳。 【主要工作內容】 1. 熟悉公司各式產品與應用解決方案之軟、硬體產品,例如:各式產業應用電腦之單板、系統、週邊與軟體產品,包括研華開發與代理的各式軟體產品,例如Microsoft Windows, Ubuntu, Trellix, Acronis, Wi…

Skills: Embedded Systems, Technical Support, English Communication, Linux, Windows

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Mgr-Bar

New Taipei, Taiwan · On-site

Mid level

JOB SUMMARY Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and…

Skills: Bar Management, Staff Supervision, Inventory Control, Budget Management, Menu Planning

ASML logoASML

Manufacturing – YieldStar (YS) Technical Support Engineer – Linkou

New Taipei, Taiwan · On-site

Mid level$526M raised

Introduction to the job The Manufacturing – YieldStar (YS) Technical Support Engineer plays a critical role in ensuring stable and efficient production performance of YieldStar systems in Linkou. This position acts as a …

Skills: Root Cause Analysis, Technical Troubleshooting, System-Level Problem Solving, Mechatronics, Failure Analysis

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Guest Experience Expert

New Taipei, Taiwan · On-site

Entry level

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…

Skills: Guest Relations, Customer Service, Operational Support, Communication, Problem Solving

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Clerk-Front Desk

New Taipei, Taiwan · On-site

Entry level

POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all ch…

Skills: Guest Relations, Payment Processing, Reservation Management, Front Desk Operations, Cash Handling

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Mgr-Restaurant

New Taipei, Taiwan · On-site

Mid level

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and …

Skills: Restaurant Management, Staff Supervision, Menu Planning, Sanitation Standards, Customer Service

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Belle Epoque Supervisor

New Taipei, Taiwan · On-site

Entry level

POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cle…

Skills: Team Leadership, Guest Service, Staff Training, Scheduling, Conflict Resolution

Carrier logoCarrier

Field Service Technician I

New Taipei, Taiwan · On-site

Entry level

Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From …

Skills: HVAC Maintenance, Equipment Troubleshooting, Preventive Maintenance, System Commissioning, Technical Reporting

VersaFile (An RKO Company) logo

SAP Technical Specialist

VersaFile (An RKO Company)

New Taipei, Taiwan • Remote Solely

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Senior

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  • Full-time, Contract
  • Remote Work Environment, Opportunity To Grow With A Scaling Company
  • Posted 3d ago
  • ~40 hrs/week
  • Remote in Japan, Taiwan

Responsibilities

Lead technical product implementations for SAP S/4HANA and SuccessFactors while customizing systems for document archiving integration. Act as a technical subject matter expert during pre-sales cycles and collaborate with product development to enhance features.

Requirements

Requires 3-7 years of SAP technical experience with proficiency in ABAP, BTP, and S/4HANA implementations. Must be fluent in both English and Japanese and available to work JST hours.

Full job description

SAP Technical Specialist – Enterprise Solutions
(Japanese Speaking)

About Us

VersaFile is a fast-growing software company based in Canada that specializes in attachment and data archiving solutions for SAP, SuccessFactors and other Enterprise Software applications, seamlessly integrating with a variety of document management systems. Our clean core approach empowers enterprises to manage their SAP data lifecycle more efficiently and compliantly.

As demand in our Asia market grows, specifically in Japan, we're looking for an SAP Technical Specialist to join our team and play a critical role in customer success and product excellence. This is a remote work from home position, and while you don't need to be located in Japan, you must be available to work JST hours, and speak fluent English and Japanese.

The Opportunity

As an SAP Technical Specialist, you will take ownership of product implementations, support solution customization within the SAP framework, automate business processes, get involved with product development and deliver compelling, technical sound sales demos. This is a highly collaborative customer-facing role that combines deep SAP Technical skills with excellent communication and problem-solving abilities.

Key Responsibilities

  • Lead technical aspects of product implementation for customers using SAP S/4HANA and/or SuccessFactors.
  • Customize and configure SAP systems to support integration with our document archiving solution.
  • Work with product development to provide feature and design inputs as well as help with actual feature development.
  • Work closely with customers, project managers, and internal developers to gather requirements, design solutions, and deliver successful deployments.
  • Act as the technical subject matter expert during the pre-sales cycle, delivering tailored and impactful demos to prospective clients.
  • Troubleshoot and resolve technical issues during and after implementation.
  • Provide feedback to the product and development teams to improve functionality and user experience.
  • Assist in creating and maintaining technical documentation, demo scripts, and implementation playbooks.

What We're Looking For

  • 3–7 years of experience in SAP technical roles (ABAP, ABAP Cloud, Workflow, BTP, SuccessFactors or other related areas).
  • Hands-on experience with SAP S/4Hana implementations, SAP ArchiveLink, SAP ILM, or SAP DMS integrations
  • Familiarity with document management systems (e.g., OpenText, SharePoint, or other ECM platforms).
  • Knowledge of SAP Fiori/UI15 or integration with web-based applications
  • Experience with SAP customization, enhancements, and BADI/user exits.
  • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
  • Comfortable presenting to clients, both virtually and in person in English and Japanese
  • Self-starter who thrives in a fast-paced, startup-like environment.


Why Join Us?

  • Work on a high-impact product with enterprise-level clients around the world.
  • Be part of a collaborative, agile team where your voice and expertise not only matter but can make a huge impact on a growing company.
  • Remote work environment
  • Opportunity to grow with a scaling company and shape the future of our business.

Location

This is a remote work-from-home position for candidates located in Taiwan or Japan working JST hours.

Employment Type: Full-Time or Contractor

To Apply:

  • Please submit your Cover Letter and Resume
  • Only those candidates who are eligible to work in the United Kingdom prior to sending your application will be considered

We thank all applicants for their interest, and we will contact you for an interview if you are short-listed as a candidate.


Related keywords

SAPS/4HANASuccessFactorsABAPABAP CloudBTPArchiveLinkILMDMSFioriUI5BADIUser ExitsOpenTextSharePointECM

About VersaFile (An RKO Company)

LinkedInVisit site

INTELLIGENT - Content | Process | Automation

Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2005
Headquarters
Vancouver, British Columbia
LinkedIn followers
3,515

VersaFile® is a Vancouver-based technology services and software company providing intelligent content and process automation solutions. This includes managed services, strategic consulting, implementations and commercial software. Our purpose is to generate outcomes that make a difference by making our solutions easy, highly functional and quick to value. We drive new levels of efficiency by infusing our solutions through Intelligent Automation with cutting edge technologies like intelligent capture, RPA, AI, NLU, ML, Chat Bots, Process Orchestration, Integration and a whole bunch more. VersaFile (www.VersaFile.com) is a wholly-owned subsidiary of RKO Business Solutions Inc. (www.rkosolutions.com). With over 200,000 hours of experience implementing content, process and automation solutions, VersaFile leads the market place with Intelligent Automation across North America. IBM Gold Partner, Microsoft Certified Partner and winner of IBM’s ECM Business Partner Achievement Award.

Offices: Suite 503 - 55 Water Street, Vancouver, British Columbia V6B 1A1, CA · Suite 1400 - 506 Second Avenue, Seattle, WA 98104, US

Content ManagementRecords ManagementContent CaptureIntelligent AutomationBusiness AutomationProcess OrchestrationRobotic Process AutomationChat BotsArtificial IntelligenceAuto Classification
View all jobs at VersaFile (An RKO Company)

Frequently asked questions

How many Customer Service & Support jobs are open in New Taipei, Taiwan right now?

There are currently 20 open customer service & support positions in New Taipei, Taiwan listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in New Taipei, Taiwan?

Companies currently hiring include Marriott International Hotels, Inc., 凱基金控 KGI Financial, Advantech, ASML, Carrier, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in New Taipei, Taiwan?

Yes — 2 of the 20 open customer service & support positions offer remote or hybrid work (2 remote, 0 hybrid).

How do I apply for Customer Service & Support jobs in New Taipei, Taiwan?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

Taipei, TaiwanTaichung, TaiwanHsinchu, TaiwanKaohsiung, TaiwanTainan, TaiwanTaichung, TaiwanTaoyuan City, TaiwanChiayi City, Taiwan

Other jobs in New Taipei, Taiwan

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