Houston, Texas, United States · On-site
SSA Cordant Contracts Manager Are you passionate about being part of a successful team? Join Our Bently Nevada Services Team! Partner with the best Our Bently Nevada Services team performs installations, configurations, …
Skills: Contract Management, Project Management, Customer Success, Service Delivery, Financial Forecasting
Houston, Texas, United States · On-site
BenefitsPaid Time Off & Paid Company HolidaysMedical, Dental, Vision & Life InsuranceFlexible Spending Account (FSA)403(b) Retirement Plan with Company MatchShort-Term & Long-Term Disability$0 Copay for Legacy Provider v…
Skills: Eligibility assessment, Medical billing, Data entry, Insurance verification, ICD-A coding
Houston, Texas, United States · On-site
We are seeking a Property Assistant Manager to join our team. This role provides support across multiple apartment communities in the Southwest Houston area. As a floater, you’ll step in to assist onsite teams with leasi…
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Houston, Texas, United States · On-site
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Skills: Talent Development, Sales Floor Execution, Strategic Agility, Team Leadership, Operational Management
Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
$17/hr–$22/hr
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Houston, Texas, United States · On-site
$17/hr–$22/hr
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Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
$18/hr–$20/hr
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Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
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Skills: Customer Service, Automotive Parts Knowledge, Cash Handling, Inventory Management, Multitasking
Houston, Texas, United States · On-site
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Customer Service, Sales, Change Agility, Communication, Customer Problem Solving
Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
$23/hr–$26/hr
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud …
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Houston, Texas, United States · On-site
Mac Haik Houston Ford is located at 10333 Katy Freeway in Houston. We are committed to making car shopping easy for our customers with exceptional customer service and a great service team. Now Hiring Accounting Clerk Th…
Skills: Accounts Payable, Accounts Receivable, Bank Reconciliation, CDK, Microsoft Excel
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Manage long-term subscription-based service agreements to ensure customer satisfaction and the achievement of financial and contractual commitments. Coordinate with cross-functional teams to oversee contract performance, identify growth opportunities, and maintain HSE compliance.
Requires a Bachelor's degree and at least 5 years of experience in contract or project management within industrial sectors. Must possess strong business acumen, a valid driver's license, and the ability to travel up to 30%.
Join Our Bently Nevada Services Team!
Our Bently Nevada Services team performs installations, configurations, commissioning, troubleshooting, and training activities for Bently Nevada hardware and software solutions. We support customers across Oil & Gas, Power Generation, Chemicals, Pulp & Paper, Manufacturing, and other process industries by helping protect and monitor critical assets.
As an SSA Cordant Contracts Manager, you will play a key role in driving customer satisfaction and operational excellence through the successful execution of long-term subscription-based service agreements. You will oversee contract performance, manage customer relationships, identify growth opportunities, and ensure financial commitments are achieved while delivering exceptional service.
As an SSA Cordant Contracts Manager, you will be responsible for:
Serving as the primary owner of customer subscription service agreements, ensuring successful execution, customer satisfaction, and achievement of contractual and financial commitments
Acting as the main point of contact for customers, coordinating with cross-functional teams to ensure seamless contract delivery and issue resolution
Monitoring compliance with contractual obligations, service level agreements (SLAs), operational requirements, performance metrics, and financial targets
Partnering with regional Sales and Service teams to identify growth opportunities, expand existing contracts, and develop value-added service solutions
Leading contract governance activities, including business reviews, performance assessments, risk management, and customer engagement initiatives
Coordinating safety programs, quarterly site reviews, and team training activities to ensure compliance with Baker Hughes and Bently Nevada Health, Safety, and Environmental (HSE) standards
Managing a portfolio of subscription-based service agreements across multiple industries, including Oil & Gas, Power Generation, Chemicals, Manufacturing, and Pulp & Paper
Driving operational excellence through effective scheduling, milestone management, proof-of-delivery documentation, invoicing support, and KPI reporting
Collaborating with internal stakeholders to optimize contract performance, improve customer outcomes, and support long-term customer retention
Maintaining accurate contract records, financial forecasts, and performance reports while proactively identifying and mitigating risks
To be successful in this role you will:
Have a Bachelor’s degree from an accredited college or university, or an equivalent combination of education and relevant industry experience
Have a minimum of 5 years of experience in contract management, project management, customer success, service delivery, or related roles within industrial sectors
Demonstrate experience managing customer-facing commercial agreements, service contracts, or subscription-based service programs
Possess strong business acumen with the ability to manage financial commitments, contractual obligations, operational performance, and customer expectations
Have excellent verbal and written communication skills with the ability to build relationships across customers, leadership teams, and cross-functional organizations
Demonstrate the ability to prioritize competing demands and manage multiple projects in a fast-paced environment
Hold a valid driver’s license and be able to obtain and maintain a Transportation Worker Identification Credential (TWIC) card, if required
Be willing and able to travel up to 30% as needed to customer sites and company locations
Experience managing long-term service agreements, asset performance contracts, or subscription-based service offerings
Knowledge of industrial reliability, condition monitoring, asset performance management, or rotating equipment technologies
Familiarity with contract negotiations, commercial risk management, and customer account management
Experience supporting customers in Oil & Gas, Power Generation, Chemicals, Manufacturing, Mining, Pulp & Paper, or related industrial sectors
PMP, CCCM, or other relevant industry certifications
Experience with Bently Nevada products and services
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Services Senior Specialist - Contract Performance MgmtBaker Hughes (NASDAQ: BKR) is an energy technology company that provides solutions for energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. For more than a century, our inventions have revolutionized energy. We harness the power of engineering, data, and science to redefine what's possible. Our diverse portfolio of equipment and service capabilities span the energy and industrial value chain. Our two operating segments, Oilfield Services & Equipment (OFSE) and Industrial & Energy Technology (IET), are organized based on the nature of our markets and customers, and consist of similar products and services. Visit us at bakerhughes.com to learn more.
Offices: 17021 Aldine Westfield, Houston, Texas 77073, US · 245 Hammersmith Road, London, W6 8PW, GB
There are currently 6,610 open customer service & support positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
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