High Point, North Carolina, United States · On-site
$22/hr–$24/hr
Entry level
Overview Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves med…
Office of Student Life - Graduate Assistant, Student Life Operations
High Point, North Carolina, United States · On-site
Entry level
Job Title: Graduate Assistant, Student Life Operations Department: Office of Student Life Supervisor: Jenna Wells Starting Rate of Pay: $12.00 Length of Time: Eligible for rehire on a semester basis Department Descriptio…
Skills: Customer service, Problem-solving, Interpersonal communication, Microsoft products, Scheduling
High Point, North Carolina, United States · On-site
Mid level$7M raised
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen…
High Point, North Carolina, United States · On-site
Mid level$7M raised
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen…
Private Client Banker - (New Build) High Point - High Point, NC
High Point, North Carolina, United States · On-site
Entry level$1.6B raised
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment t…
High Point, North Carolina, United States · On-site
Entry level
Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible. Who We Are: At the City of High Point, we celebrate the cr…
Skills: Customer service, Arithmetic, Computer operation, Cash handling, Communication
Market Financial Center Manager - Southwood Square Financial Center
High Point, North Carolina, United States · On-site
Mid level$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Coaching, Customer service, Management, Performance management, Talent development
Assistant Manager - High Point, NC @ Brian Jordan Place
High Point, North Carolina, United States · On-site
Mid level
Starting Pay Rate: Hourly - Hourly Plan, 18.00 USD Hourly Develop as a leader and grow your career with Tidal Wave Auto Spa! A Tidal Wave Assistant Manager shares, and assists with, the responsibilities of the site’s fac…
Skills: Leadership, Team Management, Problem-solving, Decision-making, Mechanical Inclination
High Point, North Carolina, United States · On-site
Entry level
Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible. Who We Are: At the City of High Point, we celebrate the cr…
High Point, North Carolina, United States · On-site
Mid level
Location: High Point, NC / Schedule: Tuesday through Saturday, 12:00AM Start, Home Daily / $21.67 Hourly with Excellent Benefits and Signing Bonus Our Drivers: Load linen carts onto trucks. Delivers the product to custom…
High Point, North Carolina, United States · On-site
Entry level
Starting Pay Rate: Hourly - Hourly Plan, 15.00 USD Hourly Do you want to learn how to become the leader of a team? We can help you take the first step! A Tidal Wave Team Leader assists with the responsibilities of the si…
High Point, North Carolina, United States · On-site
Mid level
Position Summary: Join our exciting & dedicated team at Vallen as a Storeroom Team Leader. In this position, you will be working at a customer's location to assist leadership with coordinating work assignments and traini…
Skills: Customer service, Inventory management, Supply chain systems, Time management, Data entry
High Point, North Carolina, United States · On-site
Senior
Overview: The Shop Foreman is responsible for overseeing the daily operations of the service shop. Primary duties consist of coordinating flow of repair orders with the technicians ensuring repairs are completed safely, …
Skills: Automotive systems, Mechanical repair, Team leadership, Workflow management, Technical support
High Point, North Carolina, United States · On-site
$15/hr–$17/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Office of Student Life - Student Life Office Assistant
High Point, North Carolina, United States · On-site
Entry level
Job Title: Student Life Office Assistant Department: Office of Student Life Supervisor: Gwenn Noel & Jenna Wells Starting Rate of Pay: $9.50/hour Length of Time: Eligible for rehire on a semester basis Department Descrip…
High Point, North Carolina, United States · On-site
Entry level$2.5B raised
Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employe…
Skills: Merchandising, Customer Service, Planogram Management, Data Analysis, Inventory Management
High Point, North Carolina, United States · On-site
Entry level$370M raised
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Business Development Center (BDC) Representative - 40-80K+ DOE
High Point, North Carolina, United States · On-site
$40k–$80k/yr
Entry level
Business Development Center (BDC) Representative 40 - 80K+ DOE Join Our Ford Dealership Team! Are you outgoing, motivated, and great at connecting with people? Green Ford is looking for a Business Development Center (BDC…
Greensboro, North Carolina, United States · On-site
Entry level
Position Summary: The primary purpose of this position is to greet and direct patients and visitors, as well as answer/relay phone calls and messages, and to provide information in a professional and courteous manner. Jo…
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Full-time
high school
Posted 23d ago
~40 hrs/week
Responsibilities
The Customer Service Analyst manages day-to-day customer requirements, order execution, and EDI processing to ensure accurate and timely service. They also collaborate with internal teams to resolve order, pricing, and inventory issues while supporting departmental process improvements.
Requirements
Candidates must have a high school diploma or equivalent, with 1-2 years of experience in customer service or order management preferred. Strong computer skills, attention to detail, and the ability to analyze information and communicate effectively are essential.
Job Title: Customer Service Analyst Salary Level: Non-Exempt Division: Legacy Classic Furniture Department: Customer Service Hours: Full-Time, 8:00 a.m. – 5:00 p.m. Location: High Point, NC Reports To: Director of Customer Service
Overall Purpose
To provide analytical, operational, and customer service support to meet the evolving needs of the business and its customers. The Customer Service Analyst is responsible for managing day-to-day customer requirements, supporting order execution, monitoring business processes, and working collaboratively with internal teams to resolve issues and provide timely solutions.
Essential Duties
Support critical day-to-day activities within the Customer Service department and ensure customer requirements are addressed accurately and timely.
Enter, review, maintain, and monitor customer orders with a high level of accuracy.
Review and process EDI orders, including identifying and resolving discrepancies or issues that may impact order processing.
Support direct container invoicing and ensure orders are processed accurately and timely.
Analyze order activity, customer requirements, and business information to identify potential issues and opportunities for improvement.
Assist with the creation, validation, maintenance, and continuous improvement of departmental SOPs and processes.
Provide administrative and operational support for Key Accounts and other departmental and business needs.
Partner with internal departments to research and resolve customer, order, pricing, inventory, and system-related issues.
Maintain effective and professional communication with internal partners, sales representatives, customers, and other business stakeholders.
Develop a strong understanding of customer requirements, systems, processes, and business practices to provide effective day-to-day support.
Prioritize workload and proactively follow up on outstanding issues to help ensure customer needs and business deadlines are met.
Other Duties
Support the Customer Service department and overall business as needed.
Participate in cross-training and develop knowledge of department processes and systems to provide additional team support.
Identify opportunities to improve efficiency, accuracy, and the customer experience.
Qualification Requirements
High School diploma or equivalent required.
1–2 years of customer service, order management, administrative, or related business experience preferred.
Strong computer skills and the ability to learn and effectively utilize business systems.
Strong written and verbal communication skills.
Strong attention to detail and accuracy.
Ability to analyze information, identify issues, and develop or recommend solutions.
Ability to prioritize work, manage time effectively, and meet deadlines in a fast-paced environment.
Strong interpersonal skills and the ability to build effective working relationships with customers and internal partners.
Ability to work effectively both independently and as part of a team.
Self-motivated, dependable, coachable, and willing to learn.
Ability to adapt to changing business needs and customer requirements.
Related keywords
Customer ServiceOrder ManagementEDIInvoicingSOPData AnalysisInventory ManagementAdministrative SupportOrder ProcessingProcess ImprovementCommunicationAnalytical SkillsFurniture Industry
Samson Holding Ltd. is one of the leading wholesalers in the U.S. residential furniture industry. Samson Marketing is the corporate office of our North American operations. We produce and sell a wide range of furniture under our own brands, including Universal Furniture, Legacy Classic Furniture, Craftmaster Furniture, Samson International, and Lacquer Craft Hospitality.
Besides producing our own brand products, our manufacturing division in China, under the name of Lacquer Craft, is a supplier of choice for many leading furniture brands and private label retailers in the North America and the rest of the world. Our products include a full range of residential furniture, for living room, dining room and bedroom. In addition, we also produce furniture for high-end hotel and offices.
We distinguish ourselves in the furniture industry though our vertically integrated U.S. wholesaler and Chinese manufacturer business model. This business model provides us with the competitive advantage of large-scale and cost-effective manufacturing facilities in China to support our U.S. branded products business. Our vertically-integrated business model is further enhanced by our comprehensive logistics and delivery capabilities that provide our customers with the flexibility to mix different furniture collections in their respective shipments.
Samson Holding Ltd. is an investment holding company, headquartered in Dongguan, Guangdong, China, with subsidiaries in the U.S., U.K., China, Hong Kong and Taiwan. The shares of the Company have been listed on the Main Board of the Hong Kong Stock Exchange since 2005. Our products are sold in the U.S., U.K., China and in many other countries.
Offices: 2575 Penny Road, High Point, NC 27265, US
How many Customer Service & Support jobs are open in High Point, NC right now?
There are currently 291 open customer service & support positions in High Point, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in High Point, NC?
Companies currently hiring include HPU Workman School of Dental Medicine, Aramark Healthcare+, Allied Universal, American Addiction Centers, City of High Point, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in High Point, NC?
Yes — 11 of the 291 open customer service & support positions offer remote or hybrid work (4 remote, 7 hybrid).
How do I apply for Customer Service & Support jobs in High Point, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.