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Full-time
bachelor degree
Posted 50d ago
~40 hrs/week
Responsibilities
Analyze insurance contracts and evaluate claims for payment appropriateness, benefit calculations, and denials. Communicate with insured parties to provide status updates and accurately document all claim handling in the system.
Requirements
Requires a bachelor's degree or equivalent and at least two years of claims handling experience, specifically with Living Benefit claims. Must be bilingual in English and French with strong knowledge of insurance regulations and medical principles.
Full job description
Job Description:
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.
Analyzes insurance contracts to ensure provisions are applied correctly. Evaluates each claim for appropriateness of payment, denial, calculation of benefits, etc.
Bilingual in English and French languages
Requests and reviews all necessary information to assess each claim.
Communicates with the insured routinely to provide statuses and provide updates as needed.
Accurately inputs pertinent information into the appropriate claim system and processes in a timely and efficient manner.
Claim handling should be thorough, understandable and properly documented.
Insurance regulations must be adhered to as required and internal service level standards met.
Basic Qualifications:
Bachelor's degree or equivalent combination of education and experience
Two or more years of claims handling experience, preferably handling Living Benefit claims, such as Disability Income, Critical Illness and Disability Waiver or Premium claims.
Knowledge of basic computer systems such as word processing, emails, spreadsheets, etc.
Aptitude for learning new computer systems.
Experience working with appropriate claims processing procedures and documentation, and experience with administrative procedures, legislative requirements, and medical principles as they relate to examination and approval of Living Benefits insurance claims
Good written and verbal communication skills.
Knowledge of disability and life insurance preferable.
Other Qualifications:
Good analytical and problem solving skills
Strong interpersonal skills to interact with team members
Ability to keep sensitive and confidential material private
Ability to work in a team environment
DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.
Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.
Instagram: https://www.instagram.com/dxctechnology
Youtube: https://www.youtube.com/DXCTechnology
TikTok: https://www.tiktok.com/@dxc_technology
Offices: 20408 Bashan Dr, 231, Ashburn, Virginia 20147, US
ConsultingData & AI ImpactDesign & EngineeringCustom ApplicationsEnterprise ApplicationsInsurance Software and BPSBanking BPSFinance & AccountingCyber SecurityModern Workplace
How many Customer Service & Support jobs are open in Halifax, Canada right now?
There are currently 514 open customer service & support positions in Halifax, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Halifax, Canada?
Companies currently hiring include Shoppers Drug Mart, The Armour Group Limited, Loblaw Companies Limited, Steele Auto Group, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Halifax, Canada?
Yes — 39 of the 514 open customer service & support positions offer remote or hybrid work (14 remote, 25 hybrid).
How do I apply for Customer Service & Support jobs in Halifax, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.