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Patient Service Representative | Greenwood Village, CO Reporting to Manager, Patient Access Employment Type: Full Time (Monday to Friday 9am to 5:30pm) Invision Sally Jobe (ISJ) is a network of imaging centers built and …
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Greenwood Village, Colorado, United States · On-site
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Greenwood Village, Colorado, United States · On-site
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H&R Block
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Greenwood Village, Colorado, United States · On-site
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$19/hr–$22/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Term life insurance, AD&D, EAP
Posted 8d ago
~40 hrs/week
Responsibilities
The Patient Service Representative is responsible for registering patients, verifying insurance benefits, and collecting accurate demographic and financial information. They collaborate with the multidisciplinary team to ensure a professional and welcoming experience for all patients.
Requirements
Candidates must have a High School Diploma or GED and possess strong communication and multitasking skills. Proficiency in medical terminology and coding, along with experience in a healthcare registration setting, is preferred.
Full job description
Patient Service Representative | Greenwood Village, CO Reporting to Manager, Patient Access
Employment Type: Full Time (Monday to Friday 9am to 5:30pm)
Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and offer a variety of exams using state of the art equipment. Our services include MRI, CT, digital mammography, ultrasound, pain management, DXA, X-Ray, and image guided biopsies. Our mission is to improve the health of patients in the communities we serve by providing them with the highest quality imaging and associated medical care.
Summary of Position: The Patient Service Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. This position collaborates with multidisciplinary team members to provide the very best care for our patients. The Patient Service Representative’s primary purpose is to collect accurate demographic, financial, and basic medical information from patients and/or their designee in a timely and professional manner.
Job Responsibilities:
Performs full registration and ensures that insurance is verified, and all patient’s information is correct
Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and other Insurance forms, and other required paperwork, as measured by account audits, review and feedback from downstream departments
Instructs patient to complete any questionnaires that might be required by the clinic
Answers telephone calls and responds to questions and inquiries or transfers when appropriate
Adheres to policies and procedures and safeguards assets
Obtains copies of insurance cards, drivers license and any other applicable information as necessary
Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
Explains insurance benefits and patient liability by using appropriate communication methods/styles
Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion
Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system
Communicates clearly and openly
Build relationships to promote a collaborative environment
Be accountable for individual performance
Makes patients and their needs a primary focus of one’s actions; develops and sustains productive patient relationships
Greets each patient with a smile, eye contact, proper tone, and welcoming body language
Other Duties as assigned
Experience/Skill Requirements:
Ability to work in a production driven environment
CPR/BLS certification preferred
Must be able to multitask in a high-volume environment
Strong written and verbal communication skills
Knowledge of medical terminology, and CPT, ICD-10 coding
Ability to maintain positive customer service
Must maintain the highest level of confidentiality
Effective prioritization skills and ability to manage time independently
Communicate clearly and effectively in both verbal and written communication
Exhibit strong relationship building and diplomacy skills
Strong Microsoft Office skills (Excel, Word, Outlook)
Previous experience as an admissions/registration representative performing all aspects of the registration process in a healthcare setting is preferred
Must be able to read, write, and speak in English
Education Requirements:
High School Diploma or GED required
Compensation is between $19.00 and $22.70/hr
In accordance with Colorado law, the range provided is Invision Sally Jobe’s reasonable estimate of the base compensation for this role, and is based on non-discriminatory factors such as experience, knowledge, skills, and abilities. This position will accept applications on an ongoing basis, and will remain open until filled.
Our benefits include:
Medical, dental, and vision insurance
Term life insurance, AD&D, and EAP
Long Term Disability
Generous Paid Time Off
Paid holidays
Voluntary income protection options (ie. supplemental life insurance, accident, critical illness)
Profit-sharing 401(k) retirement plan
Tuition reimbursement
Full-time employees will become eligible for benefits on the 1st day of the month following 30 days of employment. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. PRN employees are not eligible for benefits.
We exist to see clearly any conditions that may affect the health and wellness of our patients.
Industry
Medical Practices
Company size
201-500 employees
Founded
1967
Headquarters
Englewood, Colorado
LinkedIn followers
3,767
Invision Sally Jobe is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the Denver metro area and offer a variety of exams using state of the art equipment. Our services include MRI, CT, digital mammography, ultrasound, pain management, DXA, x-ray, and image guided biopsies. Many of our imaging centers have been beautifully renovated to provide our patients with a relaxing and comfortable experience.
We strive to make your visit at Invision Sally Jobe as convenient as possible. We offer evening and weekend hours at several of our centers. We accept most insurance plans. You may also download patient forms to complete in the comfort of your own home if you'd prefer.
Offices: 10700 E. Geddes Avenue Suite 200, Englewood, Colorado 80112, US
Mammography Screening & Diagnostic Servicesincluding 3D (Digital Breast Tomosynthesis)MRIUltrasoundand Biopsy.Genetic CounselingLung Cancer CT ScreeningColonography CT Screening (Virtual Colonoscopy)MRICAT Scan
How many Customer Service & Support jobs are open in Greenwood Village, CO right now?
There are currently 277 open customer service & support positions in Greenwood Village, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Greenwood Village, CO?
Companies currently hiring include Greystar, Kroger, Lowe's Companies, Inc., AutoNation, BMO, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Greenwood Village, CO?
Yes — 36 of the 277 open customer service & support positions offer remote or hybrid work (8 remote, 28 hybrid).
How do I apply for Customer Service & Support jobs in Greenwood Village, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.