Grand Rapids, Michigan, United States · On-site
Job Description: As a Relationship Manager, you will be facilitating relationships with Fidelity’s most valuable clients. Through your honesty and integrity, we know you will inspire client dedication and engagement in o…
Skills: Relationship Management, Financial Planning, Customer Experience, Client Engagement, Communication Skills
Grand Rapids, Michigan, United States · On-site
$55k–$75k/yr
Client Advisor – Farmers Insurance | Ben Charney Agency, Grand Rapids Are you searching for a fulfilling career where you can make a genuine difference in people’s lives? The Ben Charney Agency, a trusted Farmers Insuran…
Skills: Sales, Customer Service, Insurance Consulting, Relationship Building, Outbound Calling
Grand Haven, Michigan, United States · Hybrid
The IT Support Technician will assist team members at our dental practices who are experiencing any procedural or operating difficulty with the use of IT hardware, software, products, or services. The IT Support Technici…
Skills: Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, Active Directory, Microsoft Office
Grand Rapids, Michigan, United States · On-site
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
Skills: Customer Service, Sales, Eyewear Selection, Dispensing Eyeglasses, Contact Lens Training
Grand Rapids, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Beverage Preparation, Cash Handling, Customer Service, Food Safety, Inventory Rotation
Grand Rapids, Michigan, United States · On-site
$70k–$125k/yr
At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is…
Skills: Communication Skills, Problem-Solving, Objection Handling, Closing Sales, Self-Motivation
Grand Rapids, Michigan, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Grand Rapids, Michigan, United States · On-site
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused …
Skills: Merchandise Handling, Stock Processing, Inventory Management, Customer Service, Visual Merchandising
Grand Rapids, Michigan, United States · On-site
$16/hr–$19/hr
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. At Sunrise …
Skills: Food Service, Customer Service, Order Entry, Food Safety, Sanitation
Grand Rapids, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Computer Systems, Process Driven, Organization, Efficiency, Customer Service
Grand Rapids, Michigan, United States · On-site
$16/hr–$19/hr
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. At Sunrise …
Skills: Food Service, Customer Service, Order Entry, Table Setting, Food Safety
Grand Rapids, Michigan, United States · On-site
$16/hr–$19/hr
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. At Sunrise …
Skills: Food Service, Customer Service, Order Entry, Food Safety, Sanitation
Grand Rapids, Michigan, United States · On-site
$17/hr–$18/hr
About the Role: Creative Dining Services is seeking a highly motivated and experienced Server Lead to join our team at Calvin University in Grand Rapids, MI. As a Server Lead, you will utilize your excellent communicatio…
Skills: Leadership, Communication, Problem Solving, Inventory Management, Cost Control
Grand Rapids, Michigan, United States · On-site
Ada Bible Church is looking for a part-time Hospitality Coordinator who is passionate about delivering friendly, warm, and welcoming guest experiences for everyone who enters our doors. Hospitality is core to what we do …
Skills: Hospitality Management, Volunteer Coordination, Recruitment, Training and Development, Scheduling
Grand Rapids, Michigan, United States · On-site
$17/hr
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…
Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows
Grand Rapids, Michigan, United States · On-site
The Hilton Garden Inn is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Breakfast Cook *Shift: Morning shift, part-time. Open Availa…
Skills: Food Preparation, Recipe Adherence, Sanitation Standards, Guest Relations, Kitchen Safety
Grand Rapids, Michigan, United States · On-site
Shift and status Part time, 7:00 p.m. to 7:30 a.m., one week, Wednesday and Thursday; alternating week, Friday to Saturday, includes every other weekend Job Summary As a Patient Services Representative with Corewell Heal…
Skills: Patient Registration, Insurance Verification, Medical Scheduling, EMR/EHR Management, Patient Problem Solving
Grand Rapids, Michigan, United States · On-site
Shift and Status Part-time, Every Wednesday and every other Saturday to Sunday, 9:00 a.m. to 9:30 p.m. Job Summary As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-not…
Skills: Patient Registration, Insurance Verification, Appointment Scheduling, EMR/EHR Management, Medical Record Review
Grand Rapids, Michigan, United States · On-site
Gordon Food Service Store LLC Location: 5665 28th St SE, Grand Rapids, MI, 49546-6901 Now Hiring! Weekly Pay! Store Hours - Monday through Saturday 7AM-8PM; Sunday 9AM-6PM Holidays Off - We are CLOSED on Thanksgiving, Ch…
Skills: Delivery Driving, Customer Service, Vehicle Inspection, Point Of Sale, Merchandising
Grand Rapids, Michigan, United States · On-site
$16/hr–$19/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Customer Service, Multitasking, Attention To Detail, Office Equipment Operation, Basic Computer Skills
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The Relationship Manager fosters and deepens relationships with high-net-worth clients to drive engagement and value. They collaborate with Financial Consultants to organize daily workflows and execute client contact strategies.
Candidates must have FINRA Series 7 and 66 licenses (or the ability to acquire the 66) and 1-3 years of experience in financial services. Strong social skills and a focus on delivering personalized customer experiences are essential.
As a Relationship Manager, you will be facilitating relationships with Fidelity’s most valuable clients. Through your honesty and integrity, we know you will inspire client dedication and engagement in order to develop long-lasting, positive relationships with Fidelity. You will learn how to nurture a book of business and successfully find opportunities to add value to the relationship. You will see your impact on the business and have rewarding interactions with clients every single day.
FINRA Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire
1-3 years in financial services with an emphasis in providing an excellent customer experience
Planning experience and knowledge of financial markets and products
Strong social skills and the ability to deliver highly personalized service to each client
Ability to find success in a dynamic, deadline driven, and detailed compliance environment
Ability to think creatively and be comfortable making decisions with the support of your team
Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one
The Relationship Manager is a pivotal role within the branch team responsible for fostering client relationships and finding opportunities to deepen the relationship in meaningful ways. You will keep the Financial Consultants organized and ensure the daily work is carried with the client’s needs top of mind.
You are able to facilitate setting targeted appointments that improve engagement with clients
You are client oriented and bring great perspective on financial planning
You have a vested interest in being an advocate for your clients
You are professional with a polished communication style compatible with high net worth clientele
Being coachable, collaborative, and curious are your "go to" attributes
Note: Fidelity will not provide immigration sponsorship for this position.
Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!
You are key to the Fidelity relationship strategy
Deepening client relationships through long term mentorship
Collaborating with the Relationship Manager team company wide
Being responsible for the client contact strategy
Building long-lasting meaningful relationships with clients
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Here to help you grow your savings and invest in the life you want.
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms
Offices: 245 Summer St, Boston, MA 02210, US
There are currently 1,039 open customer service & support positions in Grand Rapids, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Corewell Health, Meijer, Mary Free Bed at Home, SpartanNash, among others. Browse the listings above to see every active employer.
Yes — 70 of the 1039 open customer service & support positions offer remote or hybrid work (20 remote, 50 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
