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Jobs at Prometric (Now Hiring) — 28 open

Prometric logoPrometric

Test Center Administrator (FT)

Ann Arbor, Michigan, United States · On-site

$15/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (PT)

Flowood, Mississippi, United States · On-site

$11/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (FT)

Hiawatha, Iowa, United States · On-site

$16/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (PT)

Grand Rapids, Michigan, United States · On-site

$17/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (FT)

Abilene, Texas, United States · On-site

$15/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (FT)

Washington, District of Columbia, United States · On-site

$18/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (PT)

Methuen, Massachusetts, United States · On-site

$17/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (PT)

New York, New York, United States · On-site

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Nurse Aide Evaluator

Lubbock, Texas, United States · On-site

$28/hr–$28/hr

Mid level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Clinical Skills Evaluation, Proctoring, Long-term Care, MS Office, Outlook

Prometric logoPrometric

Test Center Administrator (PT)

Landover, Maryland, United States · On-site

$18/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (FT)

Huntsville, Alabama, United States · On-site

$15/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (FT)

Charleston, West Virginia, United States · On-site

$15/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (TCA)

Wuhan, Hubei, China · On-site

Mid level

JOB TITLE : Test Center Administrator (TCA) REPORTS TO : Manager, Operations DEPARTMENT : Test Center APAC LOCATION : China (Nanjing, Hangzhou, Dalian, Jinan, Wuhan, Kunming) Prometric is a trusted test development and d…

Skills: Customer Service, English Communication, Exam Monitoring, Report Writing, Multitasking

Prometric logoPrometric

Nurse Aide Evaluator

Watertown, New York, United States · On-site

$33/hr–$33/hr

Mid level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Clinical Skills Evaluation, Proctoring, Long-term Care, MS Office, Outlook

Prometric logoPrometric

Manager, Business Development - Australia & Oceania

Melbourne, Victoria, Australia · On-site

Senior

Company Description Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, an…

Skills: Business Development, Relationship Management, Sales Strategy, Market Analysis, Presentation Skills

Prometric logoPrometric

Test Center Administrator (FT)

Chicago, Illinois, United States · On-site

$17/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator

Greensboro, North Carolina, United States · On-site

$15/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (FT)

Smyrna, Georgia, United States · On-site

$16/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (PT)

Bismarck, North Dakota, United States · On-site

$17/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

Prometric logoPrometric

Test Center Administrator (FT)

Columbia, South Carolina, United States · On-site

$15/hr

Entry level

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…

Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows

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Showing 1–20 of 28

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Test Center Administrator (FT)

Prometric

Ann Arbor, Michigan, United States • On-site

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Entry level

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  • $15/hr
  • Full-time
  • high school
  • Paid Holidays, Paid Training, Sick Time, 401K, Employee Assistance Program, Vision FSA
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Test Center Administrator is responsible for verifying candidate identities and monitoring exams to ensure strict adherence to integrity policies. They maintain a secure testing environment and resolve candidate issues with urgency.

Requirements

A high school diploma and at least one year of in-person customer service experience are required. Candidates must be 18 years old and capable of meeting physical requirements, including lifting up to 40 pounds.

Full job description

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

JOB TITLE:                               Test Center Administrator

REPORTS TO:                          Test Center Manager

DEPARTMENT:                         Test Center

LOCATION:                               Ann Arbor, MI

TEST CENTER ADDRESS:      555 Briarwood Circle Ste 110 Ann Arbor, MI 48108

 

Please complete this brief questionnaire 

 

What To Expect On First Day(VIDEO) 

 

JOB OVERVIEW:

The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world.  These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.  

 

Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.       



PERKS for employees hired for 20+ hours:

  • 12 Paid Holidays Off annually based on work schedule and start date 
  • No selling or quotas 
  • Office setting environment 
  • No inventory, stocking, floor moves or overnight shifts! 
  • Paid training
  • Sick time prorated based on start date
  • 401K
  • Employee Assistance Program
  • Vision
  • FSA

Include these PERKS for employees hired for Full Time:

  • Legal
  • Vacation

AVAILABLE SCHEDULE:

  • Full Time - Hours Will Vary
  • Schedule:  Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours.
  • Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling.
  • Schedules are available 2 weeks in advance.

   

RESPONSIBILITIES:

  • Maintain and apply expert knowledge of test center policies, practices and procedures 
  • Greet examinees and verify identification 
  • Perform required security checks including the use of wands
  • Continuously monitor candidates as they complete exams
  • Report and/or resolve candidate issues with urgency   
  • Maintain secure environment and materials in the test center at all times 
  • Ensure every candidate receives a fair and comfortable testing experience
  • Report any occurrences outside company guidelines
  • Ability to be flexible with scheduling based on Prometric days of operations  
  • Represent Prometric's vision, mission and values
  • Safeguard the test center from misconduct  
  • If applicable, digitally scan and record candidate fingerprint identification  

 

 

QUALIFICATIONS:

 

EDUCATION:

  • High school diploma or equivalent required
  • College experience a plus

 

EXPERIENCE:

  • Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
  • Must be 18 years of age to qualify

 

SKILLS:

  • Ability to communicate professionally and effectively with candidates and coworkers
  • Ability to write detailed and accurate reports and correspondence 
  • Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation 
  • Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)

 

 

PHYSICAL JOB REQUIREMENTS

  • Must be able to bend, stoop, and lift up to 40 pounds 
  • Ability to remain in a stationary position for extended periods of time while administering exams 
  • Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room 
  • Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
  • Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

Related keywords

Test Center AdministrationExam IntegrityProctoringCandidate IdentificationSecurity ChecksComputer-Based TestingCustomer ServiceMicrosoft OfficeComplianceAdministrative Support

About Prometric

LinkedInVisit site

Empowering a skilled global workforce to solve tomorrow’s challenges through transformative education and opportunity.

Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Headquarters
White Marsh, MD
LinkedIn followers
124,139

Prometric is a global leader in credentialing and skills development. With 30+ years of experience and the largest test center network, we empower organizations to build tomorrow’s workforce across all industries and professions. 🌍 8K+ test centers | 180+ countries | 70 languages

Offices: 7941 Corporate Drive, White Marsh, MD 21236, US · Finnabair Crescent, Dundalk, County Louth, IE

In-center testingremote assessment services certificationlicensuretrainingcomputer-based testingtest developmentexam deliveryhybrid testingcontinuing education
View all jobs at Prometric

About Prometric

LinkedInVisit site

Empowering a skilled global workforce to solve tomorrow’s challenges through transformative education and opportunity.

Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Headquarters
White Marsh, MD
LinkedIn followers
124,139

Prometric is a global leader in credentialing and skills development. With 30+ years of experience and the largest test center network, we empower organizations to build tomorrow’s workforce across all industries and professions. 🌍 8K+ test centers | 180+ countries | 70 languages

Offices: 7941 Corporate Drive, White Marsh, MD 21236, US · Finnabair Crescent, Dundalk, County Louth, IE

In-center testingremote assessment services certificationlicensuretrainingcomputer-based testingtest developmentexam deliveryhybrid testingcontinuing education
View all jobs at Prometric

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