Date Posted: 2026-08-24 Country: United States of America Location: Gainesville Cancer Center WHY JOIN FCS At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them.…
Skills: Clerical duties, Multitasking, Interpersonal skills, Communication skills, Problem solving
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Full-time
high school
Tuition reimbursement, 401-K match, Pet insurance, Legal insurance
Posted 19d ago
~40 hrs/week
Responsibilities
The Patient Services Specialist handles various clerical duties across multiple front office stations within a medical clinic. The role requires assisting co-workers with all front office tasks and maintaining high organizational standards in a fast-paced environment.
Requirements
A High School Diploma or GED is required, with previous healthcare experience highly preferred. Candidates must possess strong communication skills, proficiency in Microsoft Office, and the ability to multitask effectively.
Full job description
Date Posted:
2026-08-24
Country:
United States of America
Location:
Gainesville Cancer Center
WHY JOIN FCS
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
A LITTLE BIT ABOUT FCS
Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.
Come join us today!
Job Description Summary:
Will handle most clerical duties associated with a medical clinic.
The job of Patient Services Specialist (PSS) is divided into “stations.” Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day. However, in addition to the “usual” duties of the station they are sitting in, every PSS employee is required and expected to assist their co-workers in performing every job duty of a PSS at all times. All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office stations.
Due to the different office layouts, the person doing the named station that day or week may not perform some of the listed job duties. Demonstrated strong copywriting and editing skills are essential. Requires attention to detail and the ability to consistently meet time-sensitive priorities. Must be highly organized with the ability to be flexible, according to changing priorities.
Performs other duties and projects as assigned.
Position Qualifications/Requirements
Education:
High School Diploma / GED required.
Previous Experience:
Experience in the healthcare field is highly preferred. Attention to detail with strong ability to multitask. Excellent interpersonal skills.
Strong communication skills with a wide variety of personalities.
Core Capabilities:
Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation) are an active listener, and effectively provides balanced feedback.
Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician and community relations.
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision.
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
Computer Skills: Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook required.
Remote: No
Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM.
Location: 6420 W Newberry Rd, Ste 100, Gainesville, FL 32605
#LI-AH1
SCREENINGS – Background, drug, and nicotine screens
Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing.Medical Marijuana cards are not recognized.
EEOC
Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.
FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Click HERE to access the Florida Agency for Healthcare Administration
Founded in 1984, Florida Cancer Specialists & Research Institute (FCS) is the largest independent medical oncology/hematology practice in the United States. With over 240 physicians, more than 220 advanced practice providers and physician assistants and nearly 100 locations in our network, we are committed to providing world-class cancer care in community-based settings close to home.
Our team includes well-respected physicians and highly trained staff who provide each patient with an individualized treatment plan. Our physicians are board-certified and consistently ranked nationally as Top Doctors by U.S. News & World Report. Trained in such prestigious medical schools and research institutes as Duke, Stanford, Harvard, Emory, M.D. Anderson, and Memorial Sloan-Kettering, the physicians of Florida Cancer Specialists provide leadership and consultation in many of the state's leading hospitals.
We serve patients on the Gulf Coast from Naples to Tallahassee, Central Florida and on the East Coast from Palm Beach County to Jacksonville.
We have built a national reputation for excellence that is reflected in exceptional and compassionate patient care, driven by innovative clinical research and cutting-edge technologies that help advance targeted treatments and genetically-based immunotherapies, and embodied by our outstanding team of highly-trained and dedicated physicians, clinicians and staff.
There are over 100 job opportunities at FCS throughout Florida, including seasonal nursing positions. Please visit http://flcancer.com/current_positions.aspx for more information.
Follow us on Glassdoor and Indeed!
Glassdoor: https://www.glassdoor.com/Overview/Working-at-Florida-Cancer-Specialists-and-Research-Institute-EI_IE491941.11,60.htm
Indeed: https://www.indeed.com/cmp/Florida-Cancer-Specialists-&-Research-Institute-3
Offices: 4371 Veronica S Shoemaker Blvd, Fort Myers, Florida 33916, US
Medical Oncology and HematologyRadiation OncologyLaboratory ServicesPathologyRx to GoResearch & Clinical TrialsDiagnostic ImagingInterventional RadiologyGynecologic OncologyPain Management
How many Customer Service & Support jobs are open in Gainesville, FL right now?
There are currently 798 open customer service & support positions in Gainesville, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gainesville, FL?
Companies currently hiring include UF Health, Circle K, Lowe's Companies, Inc., Symmetry Financial Group, Bass Pro Shops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Gainesville, FL?
Yes — 48 of the 798 open customer service & support positions offer remote or hybrid work (35 remote, 13 hybrid).
How do I apply for Customer Service & Support jobs in Gainesville, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.