Job Title: Manager, Service Center Job Summary: This position oversees the day-to-day operations of TFF Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. …
Skills: Operations management, Data analysis, Productivity management, Service level improvement, Customer relationship management
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shift supervisor - Store# 47042, S CLEVELAND AVENUE & TRAILWINDS
Fort Myers, Florida, United States · On-site
$20/hr–$23/hr
Entry level$2.6B raised
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Kia and CDJRF of Fort Myers
Automotive Accounting – Scanning Clerk Part Time
Fort Myers, Florida, United States · On-site
$15/hr
Entry level
Accounting Title Clerk Duties and Responsibilities may include a number of the following: Prepare finalized deals for scanning (remove staples, make necessary copies, put everything in order etc.).Scan the whole deal int…
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Full-time
high school, bachelor degree
Posted 8d ago
Apply by Sep 18
~40 hrs/week
Responsibilities
The Service Center Manager oversees daily operations, analyzes productivity data, and collaborates with teams to meet service and quality targets. They are responsible for managing customer relationships, supervising staff, and ensuring adherence to company policies and work procedures.
Requirements
Candidates must be authorized to work in the U.S. and possess excellent verbal and written communication skills. A Bachelor's degree or international equivalent is preferred for this role.
Full job description
Job Title: Manager, Service Center
Job Summary:
This position oversees the day-to-day operations of TFF Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and improve service level results. The Service Center Manager participates in sales team meetings to understand customer requirements and expectations and provide operational expertise.
Job Responsibilities:
Reviews projected performance plans to verify the correct number of drivers and routes are allocated.
Compares planned versus actual performance reports to identify best practices, root causes for service failures, and operational adjustments.
Observes dock operations to ensure established work procedures are followed.
Participates in new hire orientation meetings to communicate expectations, company policies, and service and productivity goals.
Communicates updated corporate policies and service center work rules.
Manages and maintains customer relationships, resolves issues, and retains customers.
Identifies individual and team skill gaps and developmental opportunities.
Oversees Managers and Supervisors.
Job Requirements:
U.S. citizen or otherwise authorized to work in the U.S.
Excellent Verbal and Written Communication Skills- Required
Bachelor's Degree or international equivalent - Preferred
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How many Customer Service & Support jobs are open in Fort Myers, FL right now?
There are currently 991 open customer service & support positions in Fort Myers, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fort Myers, FL?
Companies currently hiring include Starbucks, CVS Health, H&R Block, Lowe's Companies, Inc., Bass Pro Shops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fort Myers, FL?
Yes — 43 of the 991 open customer service & support positions offer remote or hybrid work (27 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Fort Myers, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.