Customer Service & Support Jobs in Fayetteville, NC (Now Hiring) — 747 open — Page 17
H&R Block
Multi-Office Leader
Fayetteville, North Carolina, United States · On-site
Mid level
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Customer Service Rep(05518) - 5133 Raeford Rd. #10
Fayetteville, North Carolina, United States · On-site
Entry level$1.3B raised
Job Description ABOUT THE JOB Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that b…
Fayetteville, North Carolina, United States · On-site
Entry level$1.3B raised
Job Description ABOUT THE JOB Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that b…
Fayetteville, North Carolina, United States · On-site
Entry level$1.3B raised
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Fayetteville, North Carolina, United States · On-site
$13/hr–$14/hr
Entry level
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Merchandising, Inventory management, Leadership, Team training, Customer service
Virtual Member Advisor | Customer Service | Work From Home
Fayetteville, North Carolina, United States · Remote Solely
Entry level
Virtual Member Success Advisor - Customer Service - Work From Home Company: Globe Life AO Location: 100% Remote – United States Job Type: Full-Time | Flexible Schedule Compensation: Commission-Based | Weekly Pay | Perfor…
Skills: Customer service, Relationship building, Active listening, Communication, Benefits education
Fayetteville, North Carolina, United States · On-site
$15/hr–$17/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Fayetteville, North Carolina, United States · On-site
$22/hr
Mid level
Join Our Team as an Assistant Community Manager at Regency Apartments! Are you ready to step into a dynamic role where your leadership, organizational skills, and customer-focused mindset will truly shine? Chandler Resid…
Fayetteville, North Carolina, United States · On-site
Entry level$437M raised
Quality Assurance Analyst-Customer Service Location: Fayetteville Type: Full-time Job Summary The Quality Assurance Analyst is responsible for monitoring and evaluating customer service interactions to ensure compliance …
Fayetteville, North Carolina, United States · On-site
$27/hr
Mid level
JOB PERFORMANCE STANDARD –Service Technician SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS: General apartment maintenance experience, knowledge of appliance repair, light carpentry, plumbing and electrical knowledge…
Fayetteville, North Carolina, United States · On-site
Entry level
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Sales, Inventory management, Communication
Fayetteville, North Carolina, United States · On-site
Entry level
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Sales, Inventory management, Communication
Fayetteville, North Carolina, United States · On-site
Entry level
If you like working with a fun team, love our queso, have a great personality, and enjoy interacting with customers, then come and talk to us about joining the QDOBA family! QDOBA is now hiring energetic, hospitality-ori…
Skills: Customer Service, Delivery, Hospitality, Order Accuracy, Time Management
Fayetteville, North Carolina, United States · On-site
$20/hr–$23/hr
Entry level$4.0B raised
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient safety, Pharmacy professional practice, Regulatory requirements, Quality assurance, Customer service
Fayetteville, North Carolina, United States · On-site
$18/hr–$22/hr
Entry level
Overview As a Dental Assistant at Sonrava, patient care is your #1 priority and focus. Your ability to value and improve the patient experience will play a major role in the delivery of extraordinary dental care. Dental …
Skills: Patient care, Radiography, Chair-side assistance, Customer service, Dental procedures
Fayetteville, North Carolina, United States · On-site
Entry level
🌟 Bring the Flavor. Be the Fun. Join the Fam. 🌟 Do you love tacos 🌮, teamwork 🤝, and turning up the good vibes 🎉? Then you might be the next MVP of our flavor squad! QDOBA Mexican Eats is on the hunt for awesome Tea…
Fayetteville, North Carolina, United States · On-site
Entry level
Store 2723037: 3102 Bragg Blvd, Fayetteville, North Carolina 28303 Shift AvailabilityDays and Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Fayetteville, North Carolina, United States · On-site
$10/hr–$12/hr
Entry level
Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest …
Fayetteville, North Carolina, United States · On-site
$10/hr–$12/hr
Entry level
Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest …
Skills: Customer service, Communication skills, Leadership, Organizational skills, Cash handling
Fayetteville, North Carolina, United States · On-site
Entry level
🌟 Bring the Flavor. Be the Fun. Join the Fam. 🌟 Do you love tacos 🌮, teamwork 🤝, and turning up the good vibes 🎉? Then you might be the next MVP of our flavor squad! QDOBA Mexican Eats is on the hunt for awesome Tea…
The Multi-Office Leader oversees a portfolio of 4–6 retail offices, ensuring consistent client experience and operational excellence. They are responsible for coaching teams, driving business results, and managing day-to-day operations including staffing and facilities.
Requirements
Candidates must have a bachelor's degree or equivalent experience and at least 3 years of experience leading teams in a multi-unit retail or service environment. The role requires strong leadership capabilities, the ability to drive financial results, and the flexibility to travel between locations.
Full job description
About the Role
The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you’ll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results.
You’ll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you’ll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance.
You’ll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you’ll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients.
Day to day, you’ll...
Own consistent delivery of the consultative client experience across 4–6 assigned offices, ensuring standards are executed with discipline and consistency
Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience
Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office
Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance
Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution
Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent
Own revenue, growth, operational performance, and business outcomes across assigned offices
Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention
Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery
Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand
Required Qualifications
Bachelor’s degree in a related field or equivalent experience
3+ years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes
Strong client-centric mindset with experience delivering consultative client experience
Strong leadership capability with proven ability to coach, develop, and hold teams accountable
Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management
Experience leading through change, including adoption of new processes and ways of working
Ability to exercise independent judgment and prioritize competing demands across multiple locations
Experience managing or partnering in operational areas such as facilities, staffing, or compliance
Strong communication and problem-solving skills, including handling client escalations and complex issues
Ability to interpret data, identify trends, and translate insights into action
Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation
Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations
Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands
Preferred Qualifications
Experience with seasonal workforce planning, hiring, and readiness execution
Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics
Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
With expert guidance, upfront pricing, and more ways to file, it’s #BetterWithBlock.
Industry
Financial Services
Company size
10,001+ employees
Founded
1955
Headquarters
Kansas City, MO
LinkedIn followers
260,233
H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best.
We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates.
People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.
Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!
Offices: One H&R Block Way, Kansas City, MO 64105, US · 1301 Main Street, Kansas City, Missouri 64105, US
Multi-Unit Management Tax Preparation and Financial ServicesAccountingService IndustryBankingConsultingPaymentsTax PreparationRetailFinancial Services
Frequently asked questions
How many Customer Service & Support jobs are open in Fayetteville, NC right now?
There are currently 747 open customer service & support positions in Fayetteville, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fayetteville, NC?
Companies currently hiring include Lowe's Companies, Inc., H&R Block, Circle K, Signal Tru Brand, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fayetteville, NC?
Yes — 39 of the 747 open customer service & support positions offer remote or hybrid work (30 remote, 9 hybrid).
How do I apply for Customer Service & Support jobs in Fayetteville, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.