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Skills: Golf club fitting, Reshafting, Club extensions, Regriping, Loft and lie adjustments
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Full-time
high school
Employee Stock Ownership Plan, 401k, Associate discounts, Health coverage, Medical insurance, HSA
Posted 1d ago
~40 hrs/week
Responsibilities
The Golf Technician is responsible for providing personalized customer service, performing expert golf club repairs and fittings, and maintaining merchandise displays. They must safely operate shop tools and interpret technical data to assist customers with equipment selection.
Requirements
Candidates should have a high school diploma or GED and at least three months of relevant experience. The role requires the physical ability to lift over 100 pounds and the willingness to obtain professional certifications.
Full job description
Scheels Company Goals:
We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.
What We Commit To – Our Employee Ownership Values
As an employee-owner, you’re expected to actively contribute to a culture that thrives on:
Delivering a Personalized WOW Customer Experience
Every customer interaction is an opportunity to exceed expectations
We focus on making every visit memorable, personalized, and impactful
Having a Team-First, Winning Mentality
We succeed together by supporting one another and celebrating team wins
Collaboration and unity drive our performance and customer experience
Learning and Adapting to Constant Change
We embrace growth, innovation, and feedback
Change is not a barrier–it’s a catalyst for improvement and excellence
Taking Pride in Our Work and Thinking Like Owners
Every task matters, and we take full responsibility for the results
Ownership means accountability, care, and drive to go above and beyond
Expecting Honesty and Integrity in All That We Do
Trust is the foundation of our relationships–with customers and with each other
We act with transparency, fairness, and respect at all times
Responsibilities:
Be knowledgeable to answer questions concerning location, price, and use of merchandise
Stock shelves, counters, or tables with merchandise
Carefully follow instructions per specific service and repair requests of the customer, including reshafting, club extensions, regriping, cut downs/tipping, loft/lie adjustments, and club stamping
Fit golf clubs per Scheels and vendor expectations
Attend and attain certifications from the Master Fitting School
Read and interpret launch monitor numbers to assist customers in club selection and alignment
Communicate professionally with vendors, associates, and customers
Use tools and equipment such as a torch, grinder, and saw safely to meet Scheel's expectations
Attend sales and product knowledge training meetings
Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Education & Experience:
The ideal candidate will have a high school diploma or general education degree (GED), or 3 months of related experience, or an equivalent combination of education, training, and experience.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Must be able to also exert up to 50 - 80 lbs of pulling force regularly.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits:
At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)
Learn more about what it means to be an owner at SCHEELS on ourCareers Page.
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Your sports, outdoors, athletic and lifestyle retail destination.
Industry
Retail
Company size
5,001-10,000 employees
Founded
1902
Headquarters
Fargo, North Dakota
LinkedIn followers
38,387
Our greatest resource is our people.
Our goal is to be the best retailer in the USA in the eyes of our customers, associates and business partners. If you strive for excellence, you’ll find infinite career paths at SCHEELS. From a part-time position to a lifelong career, you can grow with us by advancing into new roles and exploring your passions. Be a part of something bigger!
Offices: 1707 Gold Dr S, Fargo, North Dakota 58103, US
How many Customer Service & Support jobs are open in Fargo, ND right now?
There are currently 802 open customer service & support positions in Fargo, ND listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fargo, ND?
Companies currently hiring include Sanford Health, Domino's, Goldmark Property Management, Kwik Trip, Inc., Coborn's, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fargo, ND?
Yes — 55 of the 802 open customer service & support positions offer remote or hybrid work (39 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Fargo, ND?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.