Customer Service & Support Jobs in Dubai, United Arab Emirates (Now Hiring) — 1,296 open — Page 53

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

About the role: 

The role holder will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.

Core Responsibilities:

• Ensures that the prices are updated regularly in the system

• Ensures counting of cash after the last customer leaves the showroom

• Ensures proper rates/ denominations of currencies

• Conducts security checks for the currency/ credit cards/ cheques etc. when required

• Removes security tags from garments and items purchased by customer

• Advices customers on the availability of gift vouchers and other concept promotions as applicable

• Takes full responsibility for the security of their designated till and the cash and other valuables within

• Provides pricing information by answering questions

• Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

• Follows the close down procedures for their designated till at the end of trading

• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year.

• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan. Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.
  
  Self-Management:
  
  • Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year
  • Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development
  • Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth
  

Qualifications / Skills:

• High School / Diploma
  • A minimum of 1 to 3 years of relevant experience
  • Product/brand knowledge
  • Interpersonal skills
  • Customer service orientation