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Full-time
Posted 43d ago
~40 hrs/week
Responsibilities
Responsible for preparing and serving a wide range of luxury cocktails and beverages while ensuring exceptional guest engagement. Manages bar operations, including stock monitoring, cleanliness, and adherence to safety and hygiene standards.
Requirements
Requires previous experience as a bartender in a luxury hotel or high-end environment with strong knowledge of modern mixology. Must possess excellent spoken English and the ability to perform under pressure in a fast-paced setting.
Full job description
Company Description
Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.
Job Description
Role Overview
As a Bartender at Banyan Tree Dubai, you are responsible for delivering exceptional beverage experiences with precision, creativity, and flair. You will prepare and serve a wide range of cocktails, beverages, and premium drinks while ensuring outstanding guest engagement and maintaining the highest luxury service standards.
You are both a craft specialist and a guest experience ambassador, creating memorable moments at the bar.
Key Responsibilities
Beverage Preparation & Service
Prepare and serve alcoholic and non-alcoholic beverages to luxury brand standards.
Mix classic and signature cocktails with consistency, accuracy, and presentation excellence.
Ensure all beverages are served promptly and in line with guest expectations.
Maintain full knowledge of cocktail recipes, ingredients, and presentation standards.
Guest Experience
Engage with guests in a warm, professional, and confident manner at the bar.
Make personalised recommendations based on guest preferences.
Create a lively yet refined bar atmosphere aligned with Banyan Tree standards.
Handle guest requests and feedback professionally and efficiently.
Bar Operations
Set up and prepare the bar before service, ensuring full readiness.
Maintain cleanliness, organisation, and hygiene of all bar areas.
Monitor stock levels and assist with ordering, receiving, and storage of beverages.
Ensure proper handling of glassware, garnishes, and bar tools.
Support closing duties including cleaning, restocking, and cash handling.
Product Knowledge & Upselling
Maintain strong knowledge of spirits, wines, beers, and cocktail offerings.
Stay updated on seasonal drinks, promotions, and signature creations.
Actively upsell premium beverages and enhance revenue opportunities.
Health, Safety & Compliance
Follow all HACCP, hygiene, and safety standards at all times.
Ensure responsible alcohol service in compliance with regulations.
Maintain safe handling and storage of all bar equipment and products.
Teamwork & Coordination
Work closely with waiters, supervisors, and kitchen teams to ensure smooth service.
Support colleagues during peak periods to maintain efficiency.
Participate in daily briefings and training sessions.
Qualifications
Qualifications & Experience
Previous experience as a Bartender in a luxury hotel, high-end restaurant, or premium bar preferred.
Strong knowledge of classic cocktails and modern mixology techniques.
Experience with high-volume yet quality-focused environments is an advantage.
Good understanding of beverage costing and stock control.
Excellent spoken English; additional languages are beneficial.
Competencies
Creativity and passion for mixology
Strong guest engagement and communication skills
High attention to detail and presentation
Ability to perform under pressure in a fast-paced environment
Team-oriented with a positive attitude
Professional grooming and appearance standards
Strong organisational and multitasking ability
Additional Information
Why Join Us: At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Customer Service & Support jobs are open in Dubai, United Arab Emirates right now?
There are currently 1,296 open customer service & support positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Dubai, United Arab Emirates?
Companies currently hiring include Marriott International Hotels, Inc., Accor, Minor Hotels, IHG Hotels & Resorts, Al-Futtaim, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Dubai, United Arab Emirates?
Yes — 103 of the 1296 open customer service & support positions offer remote or hybrid work (21 remote, 82 hybrid).
How do I apply for Customer Service & Support jobs in Dubai, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.