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Full-time
Opportunities For Growth And Development, Supportive Team Culture
Posted 26d ago
~40 hrs/week
Responsibilities
Prepare and serve high-quality specialty coffee and beverages while maintaining luxury brand standards. Ensure a sophisticated guest experience through personalized service and meticulous equipment maintenance.
Requirements
Requires at least 3 years of experience in premium cafes, luxury hospitality, or fine dining. Candidates must possess a professional personality and a deep passion for coffee and service excellence.
Full job description
Job Purpose
We are seeking refined, passionate, and service-oriented Baristas to deliver exceptional coffee and beverage experiences within our luxury retail store. This role is central to creating a welcoming yet sophisticated atmosphere, where craftsmanship, consistency, and personalized service reflect the brand.
What you will be doing
Prepare and serve specialty coffee, tea, and matcha to brand and quality standards
Ensure consistency in taste, presentation, and service at all times
Execute espresso extraction, milk texturing, and beverage assembly with precision
Maintain expert knowledge of menu offerings, ingredients, and allergens
Engage guests with confident recommendations and product knowledge
Anticipate guest needs and support a seamless, refined service flow
Handle guest feedback professionally
Follow equipment care, cleaning schedules, and maintenance procedures
Adhere to all food safety, hygiene, and health regulations
Minimize waste through proper handling, portioning, and rotation of products
Participate in training sessions and tastings to continuously refine product knowledge and skills
What we are looking for?
Minimum 3+ years in previous experience in a premium café, luxury hospitality, or fine dining environment preferred
Previous barista experience in a premium café or hospitality environment preferred
Polished, professional personality with exceptional attention to detail
Passion for coffee, hospitality, and service excellence
Knowledge of specialty coffee and brewing methods is an advantage
Ability to perform consistently in a fast-paced, high-expectation environment
Flexibility to work weekends, holidays, and varied shifts
Strong communication and interpersonal skills
What's in it for you..
The chance to work in a fast-paced, innovative e-commerce environment.
Opportunities for growth and development in the beauty industry.
A supportive team culture that values creativity and excellence.
Ounass presents a carefully-curated edit of exclusive capsule collections from local and international designers of the highest caliber, housing the Middle East’s widest range of top-tier designers. From fashion & beauty to lifestyle and homeware, Ounass has boasted over 300 luxury brands since launching in December 2016 as Al Tayer Group’s first, exclusively digital, luxury e-commerce site.
Dedicated to impeccable local talent and local service alike, Ounass currently operates exclusively within the Middle East. An extensive array of opulent collections and coveted seasonal pieces is presented through a tailored website, app and Personal Shopping service, refined and polished to provide a personalized experience.
Based in Dubai, the world’s new capital of fashion, we provide a 2-hour delivery in Dubai and same or next day delivery service within the UAE, as well as express delivery to KSA, Kuwait, Oman, Bahrain & Qatar. As Ounass takes a step into sustainable luxury, our opulent selection arrives in your preference of eco-friendly or premium packaging.
Ounass is proud to be home to some of the industry’s top insiders. Scouring the globe for leading trends, our expert team reports on the latest fashion updates, coveted insider information, and exclusive interviews for you to read and shop.
How many Customer Service & Support jobs are open in Dubai, United Arab Emirates right now?
There are currently 1,281 open customer service & support positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Dubai, United Arab Emirates?
Companies currently hiring include Marriott International Hotels, Inc., Accor, Minor Hotels, IHG Hotels & Resorts, Al-Futtaim, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Dubai, United Arab Emirates?
Yes — 101 of the 1281 open customer service & support positions offer remote or hybrid work (20 remote, 81 hybrid).
How do I apply for Customer Service & Support jobs in Dubai, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.