Job Location: Anantara The Palm Dubai Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word mea…
Job Location: Anantara The Palm Dubai Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word mea…
Skills: Food And Beverage Service, Team Leadership, Operational Management, Guest Relations, Staff Training
Job Location: Anantara The Palm Dubai Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word mea…
Skills: Guest service, Food and beverage service, Point of sale systems, Communication, Teamwork
Job Location: Anantara The Palm Dubai Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word mea…
Job Location: Anantara The Palm Dubai Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word mea…
Job Location: Anantara The Palm Dubai Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word mea…
Receptionist - Abu Dhabi International Airport Business Park
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IHG Hotels & Resorts
Bell Service Agent at InterContinental Dubai Marina
Dubai, Dubai, United Arab Emirates · On-site
Mid level
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IHG Hotels & Resorts
Food & Beverages Attendant at InterContinental Dubai Marina
Dubai, Dubai, United Arab Emirates · On-site
Mid level
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Company Description Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A to…
Skills: Guest Relations, Leadership, Service Recovery, Team Management, Conflict Resolution
KAIZEN Asset Management Services is a leading property management firm in Dubai, is seeking a dedicated and experienced Property Manager to join our team. At Kaizen, we are committed to providing outstanding residential …
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Full-time
Posted 12d ago
~40 hrs/week
Responsibilities
Coordinate room assignments, arrivals, and VIP arrangements while monitoring room availability to ensure smooth resort operations. Provide professional guest service and resolve complaints to maintain high levels of guest satisfaction.
Requirements
The candidate must be able to handle challenging situations professionally and maintain accurate guest records. A passion for heartfelt hospitality and the ability to support the Front Office team during busy periods is required.
Full job description
Job Location:
Anantara The Palm Dubai Resort


Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
KEY DUTIES AND RESPONSIBILITIES
Anantara the Palm team members are expected to support the business, guests, and colleagues whenever required.
Deliver prompt, courteous, and professional service to ensure a high level of guest satisfaction.
Assist guests with enquiries, resort activities, special requests, and local information.
Coordinate room assignments, arrivals, departures, VIP arrangements, and special requests with Housekeeping and other departments.
Monitor room availability, room status, and guest movements to ensure efficient room allocation and smooth operations.
Support the Front Office team during busy periods, including guest registration and check-out.
Proactively follow up on guest requests, feedback, complaints, and compliments, ensuring timely resolution and communication.
Maintain effective communication with all departments to ensure seamless guest service.
Ensure the accuracy of guest records, reports, and operational procedures, including Guest Service Questionnaires.
Handle challenging situations professionally in line with resort policies and procedures.
Safeguard guests' belongings and ensure compliance with all safety, security, and company policies.
Maintain a clean and organized work area while projecting a professional image at all times.
Participate in training and contribute to a positive, cooperative, and service-oriented team environment.
Perform any other duties assigned by management to support the operational needs of the resort.
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Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.
Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys.
#MinorHotels
How many Customer Service & Support jobs are open in Dubai, United Arab Emirates right now?
There are currently 1,281 open customer service & support positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Dubai, United Arab Emirates?
Companies currently hiring include Marriott International Hotels, Inc., Accor, Minor Hotels, IHG Hotels & Resorts, Al-Futtaim, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Dubai, United Arab Emirates?
Yes — 100 of the 1281 open customer service & support positions offer remote or hybrid work (20 remote, 80 hybrid).
How do I apply for Customer Service & Support jobs in Dubai, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.