Dubai, Dubai, United Arab Emirates · On-site
As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accura…
Skills: Customer Service, Reservation Management, Communication Skills, Payment Verification, Inventory Management
Dubai, Dubai, United Arab Emirates · Hybrid
$210k–$240k/yr
Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investo…
Skills: Cold Calling, Negotiation, Relationship Building, Client Services, Project Management
Dubai, Dubai, United Arab Emirates · On-site
As the Reservations Manager, you will be responsible for overseeing the hotel's reservations department, ensuring efficient booking processes, and maximizing room revenue. Your role involves managing the revenue team, im…
Skills: Reservations Management, Revenue Optimization, Inventory Management, Customer Service, Team Leadership
Dubai, Dubai, United Arab Emirates · On-site
As the General Manager, you will lead the overall operation of the hotel with a focus on maximizing performance, profitability, and return on investment. Your responsibilities include cultivating a high-performing work e…
Skills: Operational Leadership, Financial Management, Guest Experience Management, Strategic Planning, Revenue Management
Dubai, Dubai, United Arab Emirates · On-site
Role : Telesales Officer Location : Jafza / Dubai Role Purpose: Participate in the achievement of Tele-calling activities assigned to the Telesales Unit Key Accountabilities of the role • Execute Tele-calling activities …
Skills: Communication Skills, Problem-solving Skills, Customer Service, Interpersonal Skills, Convincing Skills
Dubai, Dubai, United Arab Emirates · On-site
For our subsidiary in Dubai, we are looking for an Application Engineer/Draft Person (m/f/d) KAESER Dubai Your tasks: Preparing PID (Visio) and 3D (CAD) drawings and subsequent reports Assisting in technical support to o…
Skills: PID Drawing, 3D CAD, Technical Support, Tender Documentation, SAM 4.0 Programming
Dubai, Dubai, United Arab Emirates · On-site
Job Location: Anantara Downtown Dubai Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety …
Skills: Customer Service, Hotel Front Office Operations, Communication Skills, English Fluency, Ms Office
Dubai, Dubai, United Arab Emirates · On-site
Job Location: Anantara Downtown Dubai Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety …
Skills: Guest Interaction, Reservation Management, Table Rotation, Customer Service, English Proficiency
Dubai, Dubai, United Arab Emirates · On-site
Job Requisition ID: 178906 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emi…
Skills: Customer Service, Communication Skills, POS Operation, Horticultural Expertise, Merchandising
Dubai, Dubai, United Arab Emirates · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Customer Service, Hospitality Management, Visitor Management, Event Coordination, Meeting Room Management
Dubai, Dubai, United Arab Emirates · On-site
Job Location: Anantara Downtown Dubai Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety …
Skills: Personalized Service, Guest Relations, Attention To Detail, Room Maintenance Supervision, Discreet Assistance
Dubai, Dubai, United Arab Emirates · On-site
Job Location: Anantara Downtown Dubai Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety …
Skills: Massage Therapy, Thai Massage, Oil Massage, Body Treatments, Stock Monitoring
Dubai, Dubai, United Arab Emirates · On-site
SUMMARY OF THE ROLE As a customer service Team Lead, you will lead the customer service team by developing their skills while ensuring smooth, accurate order handling across all customer and sales interactions. You will …
Skills: Team Leadership, Customer Service Operations, Order Management, ERP/IFS, Advanced Excel
Dubai, Dubai, United Arab Emirates · On-site
What can you expect as a FedEx team member? Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location tra…
Skills: Interpersonal Skills, Written Communication, Verbal Communication, Team Working, Microsoft Office
Dubai, Dubai, United Arab Emirates · On-site
Job Description: The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a ke…
Skills: Customer Service, Sales Closing, Store Presentation, Communication, Asset Protection
Dubai, Dubai, United Arab Emirates · On-site
Job Location: Anantara Downtown Dubai Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety …
Skills: Guest Service, Food & Beverage Operations, Teamwork, English Communication, Menu Knowledge
Dubai, Dubai, United Arab Emirates · On-site
ABOUT US Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & innovation, and academic integration,…
Skills: Leadership, Team Management, Healthcare Operations, CRM Tools, Call Quality Monitoring
Dubai, Dubai, United Arab Emirates · On-site
Driven by a passion for creating unique home-grown food concepts, The Independent Food Company is a UAE-based hospitality group behind the region’s most beloved brands - SALT, Parker’s, Somewhere, Public, Kumo, and Shalw…
Skills: Restaurant Management, Luxury Service Standards, Team Leadership, P&L Management, Cost Control
Dubai, Dubai, United Arab Emirates · Remote OK
Independent Food Company is home to some of the region's most recognised hospitality concepts, including SALT, Somewhere, Parker's, Shalwa, Somewhere, and Public. We are a fast-growing organisation with an expanding port…
Skills: Customer Service, Call Handling, CRM, Conflict Resolution, Arabic Communication
Abu Dhabi, Abu Dhabi, United Arab Emirates · Hybrid
BUSINESS DEVELOPMENT MANAGER Business Development Manager Position Overview: We’re looking for a motivated and ambitious Business Development Manager to join our growing sales team. This is an inbound-focused role …
Skills: Inbound Lead Management, Consultative Selling, CRM Management, Pipeline Management, Discovery Conversations
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Reservations Agent serves as the primary contact for guests making room bookings via phone, email, and online platforms. They are responsible for processing reservations accurately, providing information on hotel amenities, and promoting special offers to enhance the guest experience.
The candidate must be able to provide high-standard customer service and maintain up-to-date knowledge of hotel policies and room types. They must also adhere to company health, safety, and environmental procedures.
As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.
Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.
Provide information about room availability, rates, and hotel amenities.
Ensure accurate and efficient processing of guest reservations.
Address guest inquiries and concerns related to bookings and accommodation.
Verify guest information and payment details to confirm reservations.
Offer assistance and recommendations to guests based on their preferences and needs.
Promote special offers, packages, and discounts to enhance the guest experience.
Maintain up-to-date knowledge of hotel policies, procedures, and room types.
Collaborate with the reservations team to ensure accurate room inventory management.
Assist with group reservations and bookings as needed.
Uphold a high standard of customer service and professionalism in all interactions.
Participate in ongoing training to improve reservation skills and knowledge.
Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
Adhere to the company’s environmental, health, and safety procedures and policies.
With a growing network of hotels across the Middle East and North Africa. Exceptional experiences for every traveller.
Louvre Hotels Group Mena
View all jobs at MENA Partner of Louvre Hotels GroupThere are currently 402 open customer service & support positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Minor Hotels, MENA Partner of Louvre Hotels Group, Accor, Hewlett Packard Enterprise, among others. Browse the listings above to see every active employer.
Yes — 40 of the 402 open customer service & support positions offer remote or hybrid work (9 remote, 31 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
