Customer Service & Support Jobs in Dubai, United Arab Emirates (Now Hiring) — 1,281 open — Page 15

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Shake things up at Mama Shelter Dubai! 🍸✨ As a Bartender, you'll be more than a drink maker, you'll be the creator of unforgettable moments, the master of good vibes, and the reason guests keep coming back for "just one more." If you've got personality, passion, and know your way around a cocktail shaker, we want to meet you! ❤️

THE MISSION?

🎯 Be the Life of the Bar: Welcome every guest with a smile, great energy, and the signature Mama vibe from the very first "Hello!" 😎🍹

🎯 Mix Like a Pro: Prepare and serve alcoholic and non-alcoholic beverages following Mama's recipes while adding your own flair to every pour. 🍸✨

🎯 Cocktail Artist: Craft signature cocktails with creativity, precision, and beautiful presentation that make every sip memorable. 🍹🎨

🎯 Know Your Drinks: Guide guests through the menu, recommend the perfect drink, and confidently answer any questions about our beverages and specials. 🥂📖

🎯 Keep the Good Times Flowing: Deliver drinks quickly, accurately, and with attention to every detail, even during the busiest services. 🚀🍺

🎯 Create Memorable Moments: Build genuine connections with guests, remember their favourites, and turn every visit into an experience worth coming back for. ❤️✨

🎯 Own Your Bar: Keep your bar clean, organised, fully stocked, and always ready to impress. From garnishes to glassware, everything has its place. 🍋🍸

🎯 Stock Like a Boss: Monitor inventory, replenish supplies, and work with your Head Bartender to keep everything flowing smoothly. 📦🥃

🎯 Safety First, always: Follow all food safety, hygiene, and responsible alcohol service standards while ensuring every guest enjoys themselves safely. 🦺🍷

🎯 Cash with Confidence: Process payments accurately, manage tabs responsibly, and keep every transaction smooth and secure. 💳💰

🎯 One Team, One Mama: Work closely with servers, the kitchen, and your fellow bartenders to deliver seamless service and unforgettable nights. 🤝🎉

🎯 Bring New Ideas: Share your creativity, contribute fresh ideas, and help make the Mama bar experience even more legendary. 💡🍸

MADE FOR YOU? ONLY IF…

🍸 You've got experience: You've worked as a Bartender (or in a similar role) in a fast-paced hospitality environment and know how to keep the drinks, and the good vibes, flowing.

🍹 Cocktails are your craft: You have excellent knowledge of cocktail recipes, drink preparation, spirits, and bar equipment.

😊 You're a people magnet: You love chatting with guests, making recommendations, and creating memorable experiences one drink at a time.

⚡ You thrive under pressure: Busy nights don't slow you down—you stay organised, focused, and always deliver with a smile.

🎯 Multitasking is your superpower: From shaking cocktails to managing tabs and stocking the bar, you make it all look effortless.

🚀 You take initiative: You don't wait to be asked; you see what needs to be done and make it happen.

❤️ Hospitality is in your DNA: You believe every drink tells a story and every guest deserves an experience they'll never forget.

YOUR LITTLE EXTRAS:

🚀 You’re reliable and consistent: When you say you’ll deliver, you always follow through.
👥 You’re a people person: Guests and teammates love your positive, approachable vibe.
💬 You build connections: You take time to know your guests, creating lasting impressions.
😊 You light up the room: Your energy lifts everyone around you, making work a joy.
🤝 You’re all about the team: From supporting your colleagues to creating a family-like atmosphere, you make it happen.

If you’re ready to bring your energy, passion, and smile to Mama Shelter Dubai, we’d love to hear from you! ✨