We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, formin…
Skills: Technical Advising, Construction Details, Architectural Drawing Interpretation, Coaching, Mentoring
At Etex, our purpose is building better together. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, an…
Skills: Material Development, Industrialization, Sustainability, Circular Economy, CO2 Reduction
Technical Engineering Graduate (m/f/d) - International Trainee Programme
Beckum, North Rhine-Westphalia, Germany · Hybrid
Entry level
About Etex: At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect…
Skills: Project Planning, Process Improvement, System Optimisation, Stakeholder Management, Analytical Thinking
East Staffordshire, England, United Kingdom · Hybrid
Mid level
We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, formin…
Skills: B2B Customer Service, Order Management, SAP, Microsoft Excel, Data Analysis
Wir sind ein international führendes Unternehmen im Bereich des nachhaltigen Bauens angetrieben von einer Leidenschaft für Exzellenz – aber unsere Mitarbeiter haben für uns oberste Priorität. Wir verbinden, arbeiten zusa…
Skills: Production planning, Material requirements planning, SAP S/4HANA, SAP PP, SAP MM
Korean-Speaking Customer Service & Logistics Executive
Dubai, Dubai, United Arab Emirates · On-site
Mid level
An introduction to Etex At Etex, our purpose is to inspire new ways of living. By joining Etex, you won’t just be joining an international leader, you will inspire people around the world to build living spaces that are …
Office and Administration Coordinator | Warszawa W Etex działamy w myśl hasła „Building Better Together”. Jesteśmy międzynarodowym liderem w dziedzinie zrównoważonego budownictwa, napędzanym pasją do doskonałości, a nasi…
Skills: Office administration, Customer service, Organizational skills, Microsoft Office, SAP
Office and Administration Coordinator | Warszawa W Etex działamy w myśl hasła „Building Better Together”. Jesteśmy międzynarodowym liderem w dziedzinie zrównoważonego budownictwa, napędzanym pasją do doskonałości, a nasi…
Office and Administration Coordinator | Warszawa W Etex działamy w myśl hasła „Building Better Together”. Jesteśmy międzynarodowym liderem w dziedzinie zrównoważonego budownictwa, napędzanym pasją do doskonałości, a nasi…
Skills: Office administration, Customer service, Organizational skills, Microsoft Office, SAP
Fredericia, Region of Southern Denmark, Denmark · Remote Solely
Senior
At Etex, our purpose Building Better Together underpins everything we do. As a leading global manufacturer of sustainable building materials, we are driven by a commitment to excellence, but it's our people that are our …
Skills: Sales management, Business development, Key account management, Refractory market knowledge, CRM systems
Die Etex Group ist eine international führende Industriegruppe, die sich auf die Produktion und Vermarktung von hochwertigen Baumaterialien und -lösungen spezialisiert hat. Als globaler Baustoffhersteller und Pionier im …
Skills: Machine operation, Production processes, Quality control, Chemical handling, Safety regulations
Technical Application Engineer TII - Refractory/ High temperature insulation
Sint-Niklaas, East Flanders, Belgium · Hybrid
Senior
At Etex, our purpose Building Better Together underpins everything we do. As a leading global manufacturer of sustainable building materials, we are driven by a commitment to excellence, but it's our people that are our …
Technical Application Engineer TII - Refractory/ High temperature insulation
Sint-Niklaas, East Flanders, Belgium · On-site
Mid level
At Etex, our purpose Building Better Together underpins everything we do. As a leading global manufacturer of sustainable building materials, we are driven by a commitment to excellence, but it's our people that are our …
Wprowadzenie do firmy Etex Naszym celem w Etex jest działanie w myśl naszego wiodącego hasła "inspiring ways of living". Dołączając do Etex, nie tylko dołączysz do międzynarodowego lidera, ale będziesz też inspirować lud…
Skills: Occupational Health and Safety, Environmental Protection, Risk Analysis, ISO 14001, ISO 45001
At Etex, our purpose Building Better Together underpins everything we do. As a leading global manufacturer of sustainable building materials, we are driven by a commitment to excellence, but it's our people that are our …
Samengevat De Marketeer Benelux heeft als doelstelling de groei in omzet en winstgevendheid van de 2 merken binnen Etex Building Performance Benelux te versnellen door het pro-actief coördineren van het loyaliteitsprogra…
Skills: Marketing, Project management, CRM, Salesforce, Data analysis
Samengevat De Marketeer Benelux heeft als doelstelling de groei in omzet en winstgevendheid van de 2 merken binnen Etex Building Performance Benelux te versnellen door het pro-actief coördineren van het loyaliteitsprogra…
At Etex, our purpose is Building Better Together. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, an…
Skills: Architectural specification, Technical support, Relationship management, Construction detailing, Building regulations
What’s in it for you? -Competitive salary with annual salary review and bonus. -FULLY paid top tier medical, dental, & vision benefits for you. -Outstanding paid time off policy. -Student Loan Assistance, up to $5,…
Skills: Warehouse operations, Forklift operation, Inventory management, Shipping and receiving, Material handling
Summary Driven by sales and competition? Join us as a Business Development Representative across the South Island, promoting our products and building strong client relationships.” What you'll do Achieving set sales targ…
Skills: Sales, Business development, Account management, Cold calling, CRM
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Full-time
professional certificate
Hybrid Working, Inclusive Recruitment Process, Professional Development
Posted 1d ago
~40 hrs/week
Responsibilities
Provide accurate advice on complex technical queries via phone, email, and Microsoft Teams. Coach and support junior Technical Advisors while acting as a senior point of reference for the team.
Requirements
Requires experience providing technical product advice within a building or architectural environment and the ability to read architects' drawings. Strong communication skills and experience training others at a senior level are essential.
Full job description
We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
At Etex, we seek to make a meaningful impact on the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Senior Technical Advisor in Bristol!
As Senior Technical Advisor, you will respond to customer enquiries by phone, email and by Microsoft Teams, providing accurate advice on complex technical queries. This is a senior role within the team, and you will coach and support junior Technical Advisors as you grow into the position. The role is hybrid, with 3 set days in the office (Tuesday to Thursday) and 2 days at home, working core hours of 8.30am to 5pm. You may be asked to attend the office more frequently during your initial training.
What you’ll do:
Respond to customer enquiries quickly and accurately by phone, email and Microsoft Teams.
Handle complex technical queries and make sound decisions on the spot.
Coach and support junior Technical Advisors, sharing your knowledge and helping them develop.
Act as a senior point of reference within the team.
What you’ll bring:
Experience providing advice on a technical product, gained in a building or architectural environment.
The ability to read architects' drawings and understand construction details.
Strong people skills, with experience helping or training others at a senior level.
Excellent written and verbal communication skills, particularly over the telephone.
Enthusiasm for supporting people and working in an office environment.
A base within commutable distance of our Bristol office (around one hour at peak times).
AutoCAD experience is desirable.
A qualification in fire protection, or experience with a fire protection company, is desirable.
Why join us?
Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).
Etex is committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or selection process, please let us know and we will be happy to discuss how we can support you.
At Etex, we go beyond developing and manufacturing construction materials: we create and shape ecosystems that connect our customers, partners and teams to develop solutions.
Founded in 1905 in Belgium, we are a family-owned company with 13,500 employees across more than 190 sites and over 45 countries. Through partnership and collaboration, we shape a new future for our industry and build a better future for all.
We are inspired by a core set of values. A passion for excellence drives us, delivering the very best quality to our partners and customers. We connect and care about those around us, nurturing teamwork, new ways of working, and placing the highest importance on safety. We combine these and pioneer to lead in our ever-changing sector, harnessing the power of sustainable construction.
Let’s build a better future together: better for our customers and partners, better for communities, and nurturing everyone to grow today and tomorrow.
For Etex there is only one way forward: Building better together.
Offices: Luchthaven Brussel Nationaal, PassPort Building, Zaventem, Belgium 1930, BE · Kuiermansstraat 1, Kapelle-op-den-Bos, Belgium 1880, BE · Bormstraat 24, Tisselt, Belgium 2830, BE · Industriepark Noord 1, St-Niklaas, Belgium 9100, BE · Gordano House, Marsh Lane, Easton-in-Gordano, Bristol, England BS20 0NE, GB
Building PerformanceFaçadeIndustryConstruction MaterialsFire PerformanceGypsumFibre CementInsulationPlasterboardCladding
At Etex, we go beyond developing and manufacturing construction materials: we create and shape ecosystems that connect our customers, partners and teams to develop solutions.
Founded in 1905 in Belgium, we are a family-owned company with 13,500 employees across more than 190 sites and over 45 countries. Through partnership and collaboration, we shape a new future for our industry and build a better future for all.
We are inspired by a core set of values. A passion for excellence drives us, delivering the very best quality to our partners and customers. We connect and care about those around us, nurturing teamwork, new ways of working, and placing the highest importance on safety. We combine these and pioneer to lead in our ever-changing sector, harnessing the power of sustainable construction.
Let’s build a better future together: better for our customers and partners, better for communities, and nurturing everyone to grow today and tomorrow.
For Etex there is only one way forward: Building better together.
Offices: Luchthaven Brussel Nationaal, PassPort Building, Zaventem, Belgium 1930, BE · Kuiermansstraat 1, Kapelle-op-den-Bos, Belgium 1880, BE · Bormstraat 24, Tisselt, Belgium 2830, BE · Industriepark Noord 1, St-Niklaas, Belgium 9100, BE · Gordano House, Marsh Lane, Easton-in-Gordano, Bristol, England BS20 0NE, GB
Building PerformanceFaçadeIndustryConstruction MaterialsFire PerformanceGypsumFibre CementInsulationPlasterboardCladding