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Skills: Lead generation, Sales, Telemarketing, Business development, Communication
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Full-time
Tailored development programs, Mentoring opportunities, Career progression, Sports and social clubs, Volunteering time off
Posted 5d ago
~40 hrs/week
Responsibilities
The role involves identifying and qualifying new business opportunities across hedge funds, family offices, and brokers while providing administrative and operational support to the sales team. You will conduct outbound outreach, manage the sales pipeline, and collaborate with internal stakeholders to drive revenue growth and market share.
Requirements
Candidates must have proven experience in lead generation, sales, or business development with strong research and analytical capabilities. Excellent communication skills and a goal-oriented, self-motivated mindset are essential for success in this role.
Full job description
Job Title
IG Prime: Institutional Sales MENA
Job Description
Who are we?
IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.
The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next.
Your team
IG Prime is the institutional division of IG Group, a scaled, multi-asset platform delivering execution, clearing, financing, custody and market-leading technology on a single platform, backed by the strength of a FTSE 100 group.
We deliver global Liquidity, Prime Brokerage and White Label services to hedge funds, family offices, brokers, banks and introducing brokers worldwide, combining cutting-edge technology with deep market expertise to give our clients an edge.
We are expanding our Sales team based in Dubai who are responsible for driving revenues & growing IG Prime’s market share across multiple geographies across MENA
newly formed Singapore team will form a significant hub for our regional aspirations and will play a critical role in a business built on global client relationships.
Your Role in the Team’s Success
The IG Prime Sales Team is looking to add a results-driven sales support specialist to our Dubai team. The successful candidate will be expected to identify, qualify & nurture potential new business opportunities across the hedge fund, family office & broker space.
You will also act as a hybrid sales support function within prime - providing administrative, operational, and customer support to the sales team. This role ensures smooth sales processes, accurate documentation, timely communication with clients, and efficient order handling to help drive revenue growth and client experience.
What you’ll do
We are looking for a Prime Sale Sales support person to:
Research and identify potential clients through online research, social media, databases, and networking platforms.
Develop and maintain a pipeline of qualified prospects.
Conduct outbound outreach via email, phone calls, LinkedIn, and other channels for prospective clients within permitted territories.
Qualify leads based on defined criteria and schedule meetings for the sales team.
Maintain accurate records of prospects and interactions in CRM systems.
Collaborate with marketing and sales teams to align lead generation strategies.
Track and report on key metrics such as lead conversion rates and outreach effectiveness.
Build comprehensive knowledge of IG Prime’s products & capabilities
Work closely with internal stakeholders to ensure first-class service
Support & implement sales strategies across key regions to build IG’s market share
Represent the firm at marketing events and conferences in addition to senior sales
What you’ll need
Proven experience in lead generation, sales, telemarketing, or business development.
Strong communication and interpersonal skills.
Ability to research and analyse target markets.
Self-motivated with strong organisational skills.
Goal-oriented and performance-driven mindset
A drive & ambition to grow IG Prime’s market share through new opportunities & existing relationships
How we work
We think like a start-up, but we deliver like a FTSE 100 — so the bar is high, and we won't pretend otherwise. We work hybrid, which means three days in the office.
Own the ambiguity:You'll work through it without a playbook, and get real ownership over how you solve it — excellence isn't optional here, it's the standard you hold yourself to.
Question everything:Curiosity is our currency — question what exists, and you'll have the platform to define what comes next.
Deliver at pace:The pace is real, but so is the momentum: deliver at speed, unpick hard problems, and help define the future of fintech.
Raise the bar:Take your craft seriously, and you'll be surrounded by people who take theirs just as seriously — that's the legacy you're building on and adding to.
We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey.
The Perks
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
The future gets built here.
We’re a global fintech that’s growing stronger, built on scale, legacy, and proof – but driven by people who want to shape what comes next, not just maintain what exists. At IG, you won’t watch from the sidelines; you’ll work on real products and platforms that help thousands of customers access markets and grow their wealth.
We think like a start-up, but we deliver like a FTSE-listed business. Innovation isn’t a chapter in our story, it’s the standard – from our trading platforms to our data and client experiences. If you bring curiosity, ambition and a high bar for your own performance, we’ll give you the backing, tools and exposure to do game-changing, career-defining work.
Today, we’re a global fintech company incorporating the IG, tasty, IG Prime, Freetrade and Independent Reserve brands, with a presence in 18 countries across five continents – Europe, North America, Africa, Asia-Pacific and the Middle East.
Our award-winning products and platforms empower customers all over the world to unlock opportunities around the clock, giving them access to over 19,000 financial markets.
Today, more than 700,000 customers call IG Group home.
Offices: Cannon Bridge House, 25 Dowgate Hill, London, EC4R 2YA, GB · Level 7, 417 St Kilda Road, Melbourne, VIC 3004, AU · 311 South Wacker Drive, Al Fattan Currency House, Tower 2 Level 27, Dubai, AE · 17 Avenue George V, Paris, 75008, FR · Zweigniederlassung Deutschland, Berliner Allee 10, Düsseldorf, 40212, DE
How many Customer Service & Support jobs are open in Dubai, United Arab Emirates right now?
There are currently 1,281 open customer service & support positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Dubai, United Arab Emirates?
Companies currently hiring include Marriott International Hotels, Inc., Accor, Minor Hotels, IHG Hotels & Resorts, Al-Futtaim, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Dubai, United Arab Emirates?
Yes — 98 of the 1281 open customer service & support positions offer remote or hybrid work (20 remote, 78 hybrid).
How do I apply for Customer Service & Support jobs in Dubai, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.