Denver, Colorado, United States · Remote OK
$80k–$125k/yr
For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find ski…
Skills: Workforce Management, Staffing Forecasting, Process Optimization, Project Management, Data Analysis
Denver, Colorado, United States · On-site
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Cleaning, Customer Service, Problem Solving, Attention To Detail, Time Management
Denver, Colorado, United States · On-site
$24/hr–$26/hr
Scope and Purpose The Assistant Community Manager is the operational right hand to the Community Manager—keeping the day-to-day running smoothly so the property can deliver the hospitality-grade experience Zellis i…
Skills: Leasing Support, Resident Relations, Rent Collection, Yardi Voyager, Property Operations
Denver, Colorado, United States · On-site
$23/hr–$25/hr
Shift Leader The Torchy’s legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating restaurants nationwide. What We Need As a Shift Leader, you will ensure …
Skills: Shift Leadership, Guest Experience Management, Task Delegation, Team Mentoring, Inventory Management
Denver, Colorado, United States · Hybrid
$75k–$90k/yr
Company Overview AdCellerant is an award-winning tech-enabled services company that has brought Madison Avenue-level digital marketing solutions to Main Street businesses since 2013. We help local marketers, media compan…
Skills: Account Management, Partner Success, Digital Advertising, Onboarding, Campaign Strategy
Denver, Colorado, United States · On-site
$85k–$100k/yr
Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the…
Skills: Retail Management, Sales Acumen, Team Leadership, Financial Management, KPI Tracking
Denver, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Housekeeping, Cleaning Procedures, Sanitation Standards, Customer Service, Communication
Denver, Colorado, United States · On-site
$17/hr–$25/hr
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…
Skills: Customer Service, Teamwork, Communication, Problem Solving, Adaptability
Denver, Colorado, United States · On-site
Job Summary: Under the supervision of the Case Manager Supervisor, the Resource Navigator will be responsible for curating and upholding relationships with community partners including but not limited to landlords and pr…
Skills: Case Management, Trauma-Informed Care, Crisis Intervention, Client Assessment, HMIS Database
Denver, Colorado, United States · On-site
About the company Asseti is the category-defining platform for asset intelligence and operations, used by some of the world's largest real estate owners to understand their assets, optimize portfolio performance, and mak…
Skills: Operations Management, Field Service Coordination, Data Processing, Quality Assurance, Communication
Denver, Colorado, United States · Hybrid
$81k–$119k/yr
We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Eng…
Skills: Multi-channel Technical Support, SaaS, Programming, Linux, Critical Thinking
Denver, Colorado, United States · Hybrid
$92k–$134k/yr
We are Datadog's in-house product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical advisors for our Public Sector customers, who operate within some of the most hi…
Skills: Technical Support, Cloud Technologies, API Troubleshooting, RESTful Interfaces, Networking
Denver, Colorado, United States · On-site
$25/hr–$27/hr
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Schedule: Monday…
Skills: Customer Service, Preventative Maintenance Scheduling, Workforce Planning, Vendor Management, Service Department Administration
Denver, Colorado, United States · On-site
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…
Skills: Customer Service, Cash Handling, Communication, Interpersonal Skills, Teamwork
Denver, Colorado, United States · On-site
$17/hr–$24/hr
A Day in the Life: As a Fresh Cut Produce Clerk, you’ll be hands-on with fresh fruits and vegetables—slicing, dicing, and packaging produce to perfection. You’ll check for freshness, maintain clean and organized prep are…
Skills: Food Preparation, Knife Skills, Food Safety, Customer Service, Inventory Management
Denver, Colorado, United States · On-site
$22/hr–$25/hr
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Retail Sales, Shift Supervision, Customer Service, Visual Merchandising, Leadership
Denver, Colorado, United States · On-site
$28/hr–$35/hr
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and …
Skills: Inside Sales, Up-selling, Proactive Selling, Customer Relationship Management, Sales Administration
Denver, Colorado, United States · On-site
$19/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Denver, Colorado, United States · On-site
$65k–$125k/yr
SUNLAND ASPHALT Sunland Asphalt and Construction, LLC. is seeking an experienced Project Consultant to join our growing team. Sunland is a leading asphalt solutions provider and general contractor known for delivering ex…
Skills: Outside Sales, Account Management, Lead Generation, Cold Calling, Negotiation
Denver, Colorado, United States · On-site
$22/hr–$27/hr
About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators b…
Skills: Networking Infrastructure, Low-Voltage Cabling, POS Hardware Installation, Network Troubleshooting, Client Training
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Coordinate workforce management and staffing strategies for pro phone teams to optimize call efficiency and financial KPIs. Lead a small team to handle forecasting, reporting, and vendor communication while leveraging AI and data tools for operational improvements.
Requires a bachelor's degree or equivalent experience and 2-4 years of professional experience in operations or strategy. Candidates must be proficient in BI tools like Looker or Tableau and possess strong analytical and communication skills.
For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well.
For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you.
Founded in 1995 as Angie’s List and rebranded in 2021
Global company with 9 brands in 8 countries and employees worldwide
Homeowners have turned to us for 300 million home projects and counting
Angi’s Care Operations team coordinates the staffing strategy for phone agents across multiple lines of business. In this role, you’ll be deeply involved with our phone staffing strategy for Pro Care teams focusing on frontline support, onboarding assistance, and pro retention. The key mission for our phone reps is to help pros who work with Angi or want to work with Angi get the most out of the partnership.
Join us in reshaping how Angi engages with pros as the Manager of Care Operations! In this role, you’ll work alongside the Care Operations team to optimize our global workforce management team and drive strategic improvements to the tools we use everyday. As part of this team, you’ll become an expert in deploying innovative technology and tools (including AI, which is rapidly evolving / disrupting the customer service industry), learn how to harness data to make informed business decisions, and enhance our strategy playbook to scale improvements in how we connect and interact with pros.
Day-to-day, you’ll devise strategy for our workforce team, manage priority projects, and collaborate cross-functionally to drive measurable results in critical areas of our business. Additionally, you'll increasingly help manage key relationships with workforce partners and provide guidance to influence the roadmap.
Coordinate workforce management for pro phone teams, working closely with vendor site leadership and Angi internal management
Lead a small team who will support you with pro forecasting, reporting, and vendor communication
Develop and disseminate monthly staffing forecasts derived from Finance projections and volume trends
Become an expert in the tools (including AI) / platforms we use as well as performance trends to optimize call efficiency and drive financial KPIs
Serve as escalation point to resolve production challenges that could impair the business ability to achieve KPI targets
Proactively identify challenges and support projects to address recurring production bottlenecks and roadblocks
Enhance our reporting capabilities, working with the Data & Analytics team to build reports, coordinate analyses, and leverage insights to hold external vendors accountable and inform strategic business decisions
A bachelor's degree, or equivalent practical experience that demonstrates comparable knowledge and capability
2–4 years of professional experience in operations, strategy, or a closely related field, with a track record of driving measurable results
Excellent analytical skills and solid understanding of operations, including process optimization and project management
A strategic thinker who can translate ideas into actionable plans that drive business growth and operational efficiency
Hands-on experience with business intelligence tools such as Looker or Tableau to investigate questions with data and make informed decisions
Previous experience in a fast-paced environment, demonstrating adaptability and a willingness to wear multiple hats
Experience leading or contributing to conversations with external business partners, clients, or prospects
A collaborative approach, with the ability to work cross-functionally and influence decision-making within our team
Excellent written and verbal communication skills with the ability to concisely present information to audiences ranging from front-line contact center representatives to team leads
Comfort using AI tools to work more efficiently—drafting, summarizing, analyzing data, and streamlining repetitive tasks—and a curiosity about how emerging technology can improve operations
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.
The salary band for this position ranges from $80,000-$125,000, commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
This position will be eligible for a competitive year end performance bonus & equity package.
Full medical, dental, vision package to fit your needs
Flexible vacation policy; work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
#LI-Remote
Angi helps homeowners get home projects done well and helps home service professionals grow their businesses. Homeowners have turned to Angi and our vast network of skilled home pros for help with more than 300 million projects.
Offices: Denver, CO, US · Indianapolis, IN, US · New York, NY, US
There are currently 2,847 open customer service & support positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kroger, Sage Hospitality, Domino's, Allied Universal, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 343 of the 2847 open customer service & support positions offer remote or hybrid work (128 remote, 215 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
