Dallas, Texas, United States · Remote OK
$48k–$67k/yr
Hi, we're Oscar. We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our memb…
Skills: Conflict management, Analytical skills, Written communication, Problem solving, Project oversight
Dallas, Texas, United States · On-site
YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing…
Skills: Merchandising, Visual standards, Floorset execution, Replenishment, Team leadership
Dallas, Texas, United States · On-site
YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as…
Skills: Sales leadership, Retail management, Team motivation, Staff training, Visual merchandising
Dallas, Texas, United States · On-site
Join Our Team at Vitality Living as a Server at Preston Hollow! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, famil…
Skills: Food service, Customer service, Food safety, Sanitation, Infection control
Mirpuri Group USA - PANDORA Jewelry DivisionDallas, Texas, United States · On-site
As the largest Jewelry brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stori…
Skills: Sales leadership, Team management, Inventory management, Visual merchandising, Customer service
Dallas, Texas, United States · On-site
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators…
Skills: Account management, Sales leadership, SaaS, Generative AI, Net retention rate
Dallas, Texas, United States · Hybrid
$24/hr–$26/hr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Customer service, Issue resolution, Troubleshooting, CRM, Salesforce
Dallas, Texas, United States · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Bartender, you’re not just preparing and …
Skills: Mixology, Customer service, Point-of-sale systems, Inventory management, Cash handling
Dallas, Texas, United States · On-site
About the Role: The Sales and Catering Coordinator plays a pivotal role in driving revenue growth and ensuring exceptional client experiences within the hotel. The coordinator acts as a liaison between clients and operat…
Skills: Organization, Attention to detail, Communication, Customer service, Microsoft Office
Dallas, Texas, United States · On-site
The Community Manager will have a proven track record of successfully managing multifamily properties, including HUD properties, utilizing superior communication skills and a positive attitude. Community Managers directl…
Skills: Multifamily Property Management, Budgeting, Vendor Management, Fair Housing Compliance, Team Leadership
Dallas, Texas, United States · On-site
Join the Band: Retail Sr. Sales Rockstar Wanted! Are you a passionate musician with a talent for sales and leadership? We’re on the lookout for a new member to join our team of dynamic Sr. Sales Associates! Who We Are: A…
Skills: Sales, Leadership, Customer engagement, Product knowledge, Merchandising
Dallas, Texas, United States · On-site
Description Part-Time Valet Attendant Join our dynamic team as a Part-Time Valet Attendant and provide exceptional service to our members and guest while ensuring their vehicles are handled with care and professionalism.…
Skills: Customer Service, Vehicle Handling, Communication, Interpersonal Skills, Attention To Detail
Dallas, Texas, United States · On-site
Description Build your career with Heritage Auctions, the world’s largest collectibles auctioneer. Celebrating its 50th anniversary in 2026, Heritage Auctions has spent five decades connecting collectors with extraordina…
Skills: Customer service, Microsoft Word, Microsoft Excel, Data entry, Inventory management
Dallas, Texas, United States · On-site
$19/hr–$22/hr
Job ID: 295340 Store Name/Number: TX-Preston Royal Village (1142) Address: 6025 Royal Lane, Dallas, TX 75230, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Flex Position Type: Non-guarantee…
Skills: Client service, Inventory management, Stock replenishment, Visual merchandising, Communication
Dallas, Texas, United States · On-site
Company Description ABOUT STREAM REALTY PARTNERS Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX …
Skills: Building maintenance, HVAC systems, Electrical systems, Plumbing, Building automation systems
Dallas, Texas, United States · On-site
$15/hr–$19/hr
Preston Road Animal Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent oppo…
Skills: Animal handling, Animal restraint, Veterinary terminology, Patient care, Surgical assistance
Dallas, Texas, United States · On-site
$19/hr–$21/hr
The Member Services Senior Associate is the primary point of contact for members and visitors and serves as the face of The J. This position delivers concierge-level customer service, provides information and assistance,…
Skills: Customer service, Concierge services, Point of sale, Microsoft office, Excel
Dallas, Texas, United States · On-site
$18/hr–$19/hr
Overview We are a people-powered beauty ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotion…
Skills: Team Leadership, Customer Experience, Retail Operations, Communication, Conflict Resolution
Dallas, Texas, United States · On-site
$20/hr–$36/hr
About Bluemercury With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty dest…
Skills: Retail management, Team leadership, Customer service, Sales strategy, Product knowledge
Dallas, Texas, United States · Hybrid
Description GENERAL DESCRIPTION: The Mortgage Loan Officer is responsible for originating residential mortgage loans by developing new business opportunities, interviewing prospective borrowers, evaluating financing need…
Skills: Mortgage loan origination, Business development, Customer service, Relationship building, Financial analysis
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Manage and resolve high-visibility executive-level complaints and social media escalations with urgency and professionalism. Act as a liaison to track member and provider trends while providing guidance to service operations representatives.
Requires at least 2 years of experience in a production-based environment and 2 years of analytical or quantitative problem-solving experience. Candidates must possess a high school diploma or GED and demonstrate strong written communication skills for executive audiences.
Hi, we're Oscar. We're hiring an Executive & Social Media Escalations Specialist to join our team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
The Executive & Social Media Escalation Expert, Member and Provider Services, solves complex member and provider issues by using the technical tools across the production operation. You will use important skills objectively to review complex cases escalated by members and providers through executive level complaints and social media platforms.
You will report into the Associate Director, Member & Provider Escalations.
Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency: The base pay for this role is: $48,438 - $66,602.25 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Manage timelines for internal or external escalated cases and communicate with appropriate parties for resolution.
Conduct workflow reviews and deliver relevant feedback to leadership to improve internal processes, departmental quality, and operational insights.
Draft and deliver executive-level team member communications, including summaries, root-cause analyses, and action plans with recommendations, using established templates and workflows.
Be the primary liaison to strengthen feedback loops and track new member and provider trends.
Provide direct guidance to Service Operations representatives across multiple communication channels.
Compliance with all applicable laws and regulations.
Other responsibilities as assigned.
2+ years previous work experience in production based environment
2+ years quantitative or analytical skills focused on solving problems
High school diploma or GED
2+ years of experience drafting written communications for executive-level audiences, with a proven ability to convey complex information and with appropriate tone
Advanced Google Suite or Microsoft Office capabilities
Advanced Operations Certificate (Lean Six Sigma or similar)
Previous project oversight experience
Proficiency navigating and working in multi-system environment
Prior career practice relating to conflict management and providing feedback to others
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
We're on a mission to reinvent health insurance.
Oscar Health is a leading healthcare technology company, whose mission is to make a healthier life accessible and affordable for all.
Offices: New York, New York 10013, US · Playa Vista, CA 90066, US · Tempe, AZ 85281, US
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