Field Service Paving Specialist 2 Department: Machine Division (MAC) Employment Type: Full Time Location: DFW Metroplex Reporting To: Scott Marvin Description The Field Service Paving Technician II provides face-to-face …
Skills: Diagnostics, Troubleshooting, Paving Equipment Repair, Customer Service, Grade Control Systems
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Apartment Locator - Licensed Texas Real Estate Agent
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Entry level
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Homes.com Field Sales Account Executive - Dallas, TX
Dallas, Texas, United States · On-site
Mid level
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Full-time
professional certificate
Posted 56d ago
~40 hrs/week
Responsibilities
Provide on-site and off-site diagnostic repairs, troubleshooting, and reconditioning of paving construction equipment. Maintain detailed service reports, order parts, and ensure all repairs meet CAT standards.
Requirements
Requires over five years of paving equipment experience and a valid Texas driver's license with the ability to obtain a CDL Class B. Diesel technology schooling and ownership of required tools are preferred.
Full job description
Field Service Paving Specialist 2
Department: Machine Division (MAC)
Employment Type: Full Time
Location: DFW Metroplex
Reporting To: Scott Marvin
Description
The Field Service Paving Technician II provides face-to-face customer service located at off- and on-site locations and is responsible for assisting with quotes, inspection, troubleshooting, diagnostics and diagnostic repairs, repairing, and reconditioning of paving construction equipment. Must be able to obtain CDL Class B; must be able to maintain DOT medical card, must have a valid Texas driver license with a safe driving record. This position will servcie a geographic region between Waco and South Dallas/Fort Worth on the I-35 corridor. Must be willing to travel with overnight stay possible.
Essential Functions
· Performs repairs and troubleshooting offsite with minimal supervision
· Performs troubleshooting and diagnoses of paving equipment malfunctions and failures
· Removes and install parts, disassembles and assembles components, and tests and adjusts assemblies
· Repairs and/or replaces components according to CAT standards · Tests and verifies proper operation of all repairs and adjustments · Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job (work order, parts order, Vision Link, DBS, SimsSI, SIS web) · Operates equipment and vehicles with possession of all necessary licenses and certificates · Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation · Adheres to contamination control and HAZMAT rules and regulations · Maintains all company equipment, tools, and vehicle in good, clean, and working order · Communicates job progress to supervisor and customer as needed · Complete assigned jobs and task to meet/exceed flat rate times and re-do metric standards · Works overtime as required by workload and customers’ needs · Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner · Projects professionalism with both internal and external customers, including personal appearance · Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
· Requires regular and punctual employee attendance · Performs other duties as assigned
Knowledge, Skills, and Abilities
· Knowledge of complex grade control systems, special software/hardware required for machine communication and diagnoses, intelligent compaction, machine application, asphalt densities, mat deformities, and correct machine operation procedures
· Knowledge of equipment and tools, including their designs, uses, repair, and maintenance
· Knowledge of safe work procedures and practices · Demonstrates proficiency with current computer software, related hardware, and machine electronic systems · Exceptional skills in customer service · Excellent diagnostic and trouble-shooting skills · Planning and organizing skills - prioritizes and plans work activities; uses time efficiently; plans for additional resources · Operation and control skills - controlling operations of equipment or systems · Equipment selection skills - determining the kind of tools and equipment needed to do a job · Ability to communicate clearly and effectively, both verbally and in writing · Ability to operate a conventional forklift · Ability to meet deadlines and work under fast-paced, highly stressful, and time constraining circumstances · Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair · The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects · The ability to read, write, and understand information · The ability to listen to and understand information and ideas presented through spoken words and sentences
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Requirements
Education and Experience:
· More than five years of paving equipment experience required; eight or more years’ preferred · Acceptable driving record required · Must own required tools to perform repairs · Diesel technology schooling preferred
Supervisory Responsibilities:
· None
Travel:
· Travel throughout northern Region up to 50% with the possibility of overnight travel
Physical Requirements:
· Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
· Frequently moves materials or equipment weighing up to 50 pounds · Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina · Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment · Be able to maneuver safely and work underneath equipment · Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Work Environment: · Regularly works outdoors around moving mechanical parts and noise level may be loud at times; occasionally works indoors in environmentally controlled conditions · Exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity · Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment · Requires wearing common protective or safety equipment · Required to perform work in cramped spaces and/or high places
Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
#HOLTCAT #CAT #CATERPILLAR #PAVINGEQUIPMENT
Related keywords
CAT StandardsCDL Class BDOT Medical CardVision LinkDBSSimsSISIS WebGrade Control SystemsIntelligent CompactionAsphalt DensitiesDiesel TechnologyHAZMATPaving EquipmentConstruction EquipmentField Service
HOLT Group, headquartered in San Antonio, Texas, is a values-driven, family-owned enterprise with a rich heritage dating back to 1933. Our people-first approach and Values-Based Leadership model define our culture and operational philosophy. Renowned for innovation, quality, integrity, and exceptional customer service, we've evolved from the William K Holt Machinery Co. to become the largest Cat equipment dealership in the US, known as HOLT CAT. Our diverse portfolio spans industrial, commercial, energy, technology, and training sectors. Operating under various entities including HOLT CAT®, Texas First Rentals®, HOLT Truck Centers®, HOLT Crane & Equipment®, HOLT Industrial Rentals, HOLT Industrial Systems, HOLT Manufacturing, HOLT Renewables, HOLT Aerial, SITECH Tejas, and Epiphany Industrial Technologies, we're committed to driving excellence and exceeding expectations in everything we do.
Offices: 5665 S East Loop 410, San Antonio, Texas 78222, US
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