Concord, North Carolina, United States · Hybrid
Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, July 22, 2026 More than a…
Skills: Customer Service, SAP, Maximo, Microsoft Office, Work Management
Concord, North Carolina, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Charlotte, North Carolina, United States · On-site
$18/hr–$28/hr
Department: 12392 Enterprise Corporate - Service Center Communication Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 2nd 2 p.m. 10:30 p.m., Every other weekend. Share…
Skills: Call Processing, Customer Service, Problem Solving, Verbal Communication, Written Communication
Concord, North Carolina, United States · On-site
Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily colle…
Skills: Safe Driving, Customer Service, Inventory Management, Upselling, Cross-selling
Concord, North Carolina, United States · On-site
$16/hr–$24/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Supervision, Customer Service, Merchandising, Inventory Management, Deductive Reasoning
Concord, North Carolina, United States · On-site
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site Coordinator Direct Report…
Skills: Patient Registration, Insurance Verification, EMR Systems, Customer Service, Scheduling
Concord, North Carolina, United States · On-site
Inactivated 7/31/2023 Reactivated 10/1/2023 Inactivated 2/7/2025 Reactivated 6/4/2025 for BTS Inactivated 2/10/2026 Reactivated 6/29/2026 for BTS
Skills: Sales, Customer Service, Retail Operations
Concord, North Carolina, United States · On-site
Pay: $16 per hour At Great Wolf, the Room Attendant (Housekeeper) is one of the most critical roles in the Lodge as they create a clean and orderly environment for our guests. Housekeepers ensure are responsible for gene…
Skills: Housekeeping, Sanitation, Laundry Operations, Guest Services, Customer Service
Concord, North Carolina, United States · On-site
$23/hr
The purpose of this position is to provide customer service through telephone or direct contact and perform clerical functions. Essential Duties and Responsibilities: Responds to telephone or UNICOM inquiries for a varie…
Skills: Customer Service, Keyboarding, Computer Software, Basic Mathematics, Report Preparation
Concord, North Carolina, United States · On-site
Are you someone who thrives in a high-energy environment? RideNow Powersports is looking for an energetic, positive, and customer-focused Sales Associate to join our growing team of sales professionals! No Riding or Sale…
Skills: Customer Service, Sales Process, Communication Skills, Product Knowledge, Lead Follow-up
Concord, North Carolina, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Staff Management, Customer Service, Merchandising, Inventory Management, Training and Onboarding
Concord, North Carolina, United States · On-site
Lace Up as a Nike Retail Associate As a Nike Retail Associate, you bring the “Just Do It” mindset to life. You serve like a pro to help our consumers discover the product that inspires them - from living rooms to locker …
Skills: Customer Service, Product Knowledge, Sales, Communication, Teamwork
Concord, North Carolina, United States · On-site
Pay: $21 per hour At Great Wolf, the Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadershi…
Skills: Staff Supervision, Training And Coaching, Performance Management, Labor Management, Scheduling
Concord, North Carolina, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer Service, Staff Management, Store Operations, Merchandising, Training and Onboarding
Concord, North Carolina, United States · On-site
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers wi…
Skills: Customer Service, Sales, Fashion Trend Awareness, Visual Merchandising, Inventory Management
Concord, North Carolina, United States · On-site
$45k–$60k/yr
Camping World is seeking a Product Specialist Advisor for our growing team. At Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and services and provide…
Skills: Sales, Customer Service, Product Sizing, Scheduling, Inventory Monitoring
Concord, North Carolina, United States · On-site
$15/hr–$28/hr
Camping World is seeking a Lot Porter for our growing team. Camping World is looking for a Lot Porter to provide driving and support services as part of our first class service team What You’ll Do: Park and move RV units…
Skills: RV Driving, Towing, Forklift Operation, Yard Tractor Operation, Inventory Management
Charlotte, North Carolina, United States · On-site
POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing…
Skills: Customer Service, Product Demonstration, Merchandising, Point of Sale (POS) Operation, Inventory Replenishment
Concord, North Carolina, United States · On-site
$65k–$75k/yr
Title:GMP Manager Job Description: Compensation: $65,000-$75,000 per year Job Overview The GMP Manager will be responsible for coordinating and directing operations necessary to carry out contractual responsibilities bet…
Skills: Budgeting, Vendor Management, Customer Relations, Project Management, Staff Scheduling
Concord, North Carolina, United States · On-site
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer Engagement, Sales, Product Knowledge, Problem Solving, Teamwork
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Provides work management and administrative support for Distribution, Customer Experience & Services to ensure timely execution of work and quality customer service. Responsibilities include managing vendor invoices, dispatching field performers, and providing emergency restoration support during storms.
Requires a High School diploma or GED and a valid driver's license. Preferred qualifications include proficiency in SAP and Maximo, and one to three years of customer service experience.
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, July 22, 2026Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
This position is the learner level of the Work Management Specialist classification hierarchy. This position is responsible for providing work management support for Distribution, Customer Experience & Services, while working within the parameters of established processes and standards. This position may also be utilized to provide basic administrative support to multiple managers and serves in a non-exempt capacity. This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.
Ensures work is scheduled and executed timely
Efficiently uses available tools or systems to effectively communicate reliability details to external customers.
Ping meters during storms.
Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
Takes ownership of customer issues and problems until resolved, requesting assistance as needed.
Facilitates communication between internal and external customers
Reports job status details to appropriate personnel as needed - communicating daily with C&M and Designers to ensure customer's needs are met.
Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Distribution, Customer Experience & Services
Assist with preliminary research and root cause analysis for customer issues
Collaborates with other work groups to ensure desired customer experience
Professional and courteous in all contacts
Initiates facility/security requests (broken printers, lights, cameras, etc.)
Assists with maintenance of IBEW 1393 contract compliance
Creates and maintains joint use notifications with other utilities
Appropriately dispatches daily work to field performers
Maintains office record retention files
Maintains confidential Company/Employee information in a professional and discreet manner
Orders office supplies
Ensures outgoing mail is in appropriate location, sorts incoming mail and delivers packages daily
Assists Managers with meeting minutes, action items, office logistics while performing other Work Management duties
Updates local bulletin boards with required reference materials
Applies correct general ledger accounting in all work-related applications and functions within area of responsibility. Accurately processes vendor invoices via CAPS; includes setting up vendor/W9 in Business Automation Platform and ensure accounting and vendor financial is correct.
Assist in reconciling work order materials, labor, and equipment to represent actual field construction.
Assist in resolving errors and prepares for close-out of construction work orders in work management system,
Developing skill sets to report units of property to asset accounting accurately
Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines. Screens Field Performer's timesheets to ensure accuracy and notifies C&M Supervision of any discrepancies.
Creates reconciliation of credit cards and creation of expense reports for reimbursable items not purchased on company credit card and ensures proper GL accounting is applied
Creates appropriate work order to complete follow-up work
Processes Invoices and Customer Billing
Assist with managing Office Supply needs/including potter supplies
Prepares for and provides emergency restoration support dispatching, updating, completing, calling emergency locates, reporting oil spills, pinging meters, and updating ETORs as needed.
Supports the Distribution, Customer Experience & Services reliability programs or processes using appropriate work management applications
Supports Human Performance safety culture through active participation in safety meetings
Follows ergonomics and office safety guidelines
Supports corporate initiatives
Demonstrates a commitment to continuous learning and development
Administers special projects across work groups as needed (Employee Survey, United Way, Diversity and Inclusion, Well Power, etc.)
Demonstrates excellent customer skills
Exhibits flexibility and dependability during normal work schedule and emergency storm restoration
Collaborates effectively in a team environment
Demonstrates knowledge of Microsoft Office software
Possesses effective written and verbal communication and interpersonal skills
One to three years of providing customer service support
Effectively manages stressful situations
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.
Must be able to prioritize work and work independently
Flexible hourly schedule, must be able to start at 6am
Valid driver's license
Travel Requirements
Not requiredBuilding a smarter, cleaner, more reliable energy future.
Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. The company’s electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear. Our team is available Monday to Friday from 8 a.m. to 5 p.m. EST. If you suspect an emergency, please call 911.
Offices: 525 S Tryon St, Charlotte, North Carolina 28202, US
There are currently 582 open customer service & support positions in Concord, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Sprouts Farmers Market, Lowe's Companies, Inc., CVS Health, McDonald's, American Addiction Centers, among others. Browse the listings above to see every active employer.
Yes — 15 of the 582 open customer service & support positions offer remote or hybrid work (11 remote, 4 hybrid).
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