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Full-time
high school
401(k) plan with company match, Healthcare plans, Virtual doctor visits, Access to Centers of Excellence, 15% Associate Discount, Dave Ramsey’s SmartDollar Program
Posted 3d ago
Apply by Jul 24
~40 hrs/week
Responsibilities
The Sales Consultant assists customers with agricultural and household needs by providing expert advice on power equipment and tools. Responsibilities include managing special orders, conducting product demonstrations, and maintaining visual merchandising standards on the sales floor.
Requirements
Candidates must have a high school diploma and proven experience in retail sales or customer service. A deep passion for agriculture and the ability to perform physical tasks, such as lifting up to 50 pounds, are required.
Full job description
Overview
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program 15% Associate Discount Dave Ramsey’s SmartDollar Program (no cost to you!) Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services
Responsibilities
What You’ll do
The purpose of the Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.
Provide excellent customer service by helping potential customers find power equipment products that match their specific applications and needs.
Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
Assist customers throughout the retail financing process and ensure all requirements are met prior to the release of the tractor.
Manage the ordering of many types of Power Equipment for store stock as well as customer special orders.
Assist with receiving, moving, and displaying power equipment products.
Follow the Indoor Merchandising Guide to its entirety, to ensure that all products are set and maintained to company standards.
Conduct power equipment demonstrations when necessary.
Assist customers in locating items within the store and recommend suitable alternatives if a particular product is unavailable.
Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required.
Collect customer contact information for situations that require follow-up such as times we are out of a product but expecting it to arrive soon, customer order arrives, new product is received that they might be interested in.
Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
Provide expert advice and product knowledge to customers regarding a wide range of products such as power equipment, live animals, heating, fencing, batteries, lawn care, pools, etc.
Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary.
Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
Promote exclusive offers and awareness of store loyalty program.
Process special orders, operate the POS register, and resolve return issues as needed.
Collaborate with team members to achieve sales targets, foster a cooperative work environment, and contribute to the overall success of the store.
Participate in training sessions and stay updated on product knowledge, sales techniques, and company policies and procedures.
Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean and attractive sales floor during periods when not assisting customers.
Ability to work outdoors in elements such as Heat, Cold, Rain, Snow, Wind depending on your location.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Perform other duties as assigned.
Supervisory Responsibilities
None
Qualifications
Essential Qualities for Success
High school diploma or equivalent; additional education or certifications in agriculture or related fields is a plus.
Proven experience in a sales or customer service role, preferably in a retail environment.
Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials.
Excellent interpersonal and communication skills, with the ability to build rapport with customers and provides exceptional service.
Strong problem-solving abilities and the capacity to handle customer inquiries and concerns effectively.
Results-driven mindset with a focus on achieving sales targets and driving revenue growth.
Ability to work in a fast-paced, dynamic environment and adapt to changing customer demands.
Basic computer skills for point-of-sale transactions and inventory management systems.
Resilience and a willingness to deal with rejection.
Excellent negotiation and conflict resolution skills.
Initiative to devise sales strategies and work under pressure.
Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Comfortable navigating computer systems and software to assist customers or manage activities.
Physical Requirements
Must be able to sit or stand for prolonged periods of time.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Must be able to verbally communicate effectively with others (in-person and via electronic devices).
Must have close visual awareness.
Ability to use a ladder and/or pallet jack.
Ability to walk up and down stairs multiple times per day.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We serve our communities by providing affordable and quality veterinary care.
Industry
Veterinary Services
Company size
11-50 employees
Founded
2016
Headquarters
Elizabethtown, Kentucky
LinkedIn followers
110
Country Critters Veterinary Clinics are full-service veterinary clinics located inside select Rural King stores. Our mission is to provide top quality pet care at an affordable price. We care about our patients and will treat your pets like family.
Offices: 5985 N Dixie Hwy, Suite 1, Elizabethtown, Kentucky 42701, US · 1501 Paris Pike, Suite 1, Georgetown, KY 40324, US · 2999 NW 10th St., Ocala, Florida 34475, US · 2801 NW 13th St., Gainesville, Florida 32609, US
How many Customer Service & Support jobs are open in Columbus, IN right now?
There are currently 154 open customer service & support positions in Columbus, IN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Columbus, IN?
Companies currently hiring include Circle K, Domino's, CVS Health, Ivy Tech Community College Indianapolis, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Columbus, IN?
Yes — 3 of the 154 open customer service & support positions offer remote or hybrid work (1 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Columbus, IN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.